COVID-19 Vaccine Resources: What Partners Need to Know Now

As COVID-19 vaccines continue rolling out across the country, the Centers for Medicare and Medicaid Services (CMS) is taking action to protect the health and safety of our nation’s patients and providers and keeping you updated on the latest COVID-19 resources from the Department of Health and Human Services (HHS), Centers for Disease Control and Prevention (CDC), and CMS.

With information coming from many different sources, CMS has up-to-date resources and materials to help you share important and relevant information on the COVID-19 vaccine with the people that you serve. You can find these and more resources on the COVID-19 Partner Resources Page and the HHS COVID Education Campaign page. CMS looks forward to partnering with you to promote vaccine safety and encourage beneficiaries to get vaccinated when they have the opportunity. For more information, visit the CMS COVID-19 Policies and Guidance page.

Know What Telehealth Resources are Available

CMS updated policy changes effective January 1, 2021, which included adding services to the Medicare telehealth list during the public health emergency during for the pandemic. See the fact sheet and the list of services payable under the Medicare PFS, which includes office visits, psychotherapy, consultations and other medical or health services, for more information. Providers may also find the CMS COVID-19 Vaccine Provider Toolkit helpful for coverage on administering the vaccine.

Medicaid covers some telehealth services, but coverage differs from state to state. CMS developed a Medicaid & CHIP Telehealth toolkit to help states accelerate adoption of broader telehealth coverage policies in the Medicaid and Children’s Health Insurance Programs (CHIP) during the COVID-19 emergency.

In response to the increased use and expanded coverage of telehealth during the COVID-19 pandemic, From Coverage to Care (C2C) released two new resources to support providers and patients in making the most of virtual care:

Telehealth for Providers: What You Need to Know Providers can learn how and when to use telehealth. Topics include how to set up telehealth services, how to conduct a successful visit, and how to keep up to date on telehealth payment (particularly for Medicare and Medicaid).

Telehealth: What to Know for Your Family – Patients can find out the types of care they can receive through telehealth, how to prepare for an appointment, what to expect during a visit, and more. This resource is also available in Spanish.

Providers and partners can download graphics to post on their social media channels and help spread the word about these new resources. All of these resources can be downloaded at

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