Date: September 15, 2020
Time: 2:00 PM Central
Exemplified by a Top 20 Rural Hospital, we will explore the complexities and importance of automation in care management, patient safety and quality management. In particular, attendees will learn more about the impact of automation on assisting rural facilities to be more efficient in their workflow tasks while identifying trends for process improvement.
Key takeaways and consideration that will be demonstrated in this webinar:
- How to identify key areas where intervention by the care coordinator can minimize gaps in processes and care
- Why providing ongoing “Medical Necessity” education with the Clinical Care team is important, in the ongoing effort to avoid denials
- How Tracking Patient Safety and Quality events leads to process improvement, improved outcomes, and overall patient and staff satisfaction
- How and why identifying post-discharge challenges will allow you to gauge efforts or assign resources appropriately to help prevent a readmission
- Why there is a need to help bridge barriers to patients’ post-discharge needs and how to achieve effective patient/caregiver handoffs
- Why care coordination programs should adopt a “whole person” mindset to focus on diverse patient needs (e.g., transportation, home safety, nutrition, and literacy)