Month: September 2025

Webinar: Breaking Barriers to Better Patient Experiences: Doing More with Less in Healthcare Marketing, September 23

September 3, 2025

Webinar: Breaking Barriers to Better Patient Experiences: Doing More with Less in Healthcare Marketing, September 23

Healthcare marketers and digital leaders face rising patient expectations, evolving AI-driven search behavior and constant pressure to deliver results with fewer resources.

In this session, leaders from Banner Health, NorthBay Health and Mount Sinai Health System will share how they have broken down silos, aligned teams and applied marketing agility to deliver measurable wins.

You will explore how smarter search strategies, AI readiness and cross functional collaboration are helping systems book more appointments, reduce costs and improve the patient journey.

Attendees will leave with practical ideas they can put to work immediately.

Key Learnings:

  • Understand how changes in search behavior and AI are reshaping patient engagement strategies,
  • Identify common organizational barriers to marketing agility and how to overcome them,
  • Learn how to align IT, marketing, and access teams to drive measurable outcomes,
  • Discover practical ways to optimize content and metadata for better search performance and AI readiness.

Cost: Free

When: Tuesday, September 23, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: Optimizing Epic Community Connect – Strategies for Success from Both Sides of the Connection, September 25

September 3, 2025

Webinar: Optimizing Epic Community Connect – Strategies for Success from Both Sides of the Connection, September 25

For many health systems, Epic Community Connect seems like a win-win: access for affiliates, scale for hosts. But all too often, key issues are overlooked – from governance and readiness to role clarity and long-term support.

The result? Friction, confusion and missed opportunities on both sides of the partnership.

In this webinar, Epic experts share what works – and what doesn’t – based on firsthand experience supporting Community Connect programs nationwide. Whether you’re a host system or an incoming site, this session will help you avoid common pitfalls and build a stronger Epic ecosystem.

Learnings Include:

  • Questions to ask before signing a contract and how to set expectations early,
  • The role of governance, communication and clinical readiness in long-term success, and
  • Lessons from real rollouts – what high-performing programs have in common

Cost: Free

When: Thursday, September 25, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: Built for Every Moment – Inside a Connected Healthcare Build Experience, September 16

September 3, 2025

Webinar: Built for Every Moment – Inside a Connected Healthcare Build Experience, September 16

Even the most thoughtfully designed healthcare facilities can fall short when advanced technology planning is delayed or fragmented. Misalignment between architects, construction teams, technology partners, and clinical leadership often results in costly delays, scope creep, and missed strategic objectives.

Join healthcare and industry leaders unpack and explore how early collaboration across disciplines drives operational efficiency, clinician alignment, and future-ready outcomes to deliver on healthcare visions.

Key Takeaways:

  • How early alignment across stakeholders prevents delays, rework, and budget overruns.
  • The long-term value of engaging partners who support every phase of transformation.
  • A proven framework for delivering complex builds that meet clinical, operational, and strategic goals.

Cost: Free

When: Tuesday, September 16, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Registration Open: Joint Public Health Conference, September 23-25

September 3, 2025

Registration Open: Joint Public Health Conference, September 23-25

It starts here: Investing in Public Health.

Conference Objectives

Education, Networking, Involvement

  • Provide information for public health professionals and governing body members, and partnership efforts to enhance the coordination of health and human services for Missourians.
  • Provide an environment for information exchange among individuals involved in and impacted by the provision, support and use of public health services.
  • Increase individuals’ involvement in associations with a commitment to improving the health of all Missourians.

Session Topics

  • Using Generative AI Tools for Public Health Work
  • The Basics of Public Health Advocacy
  • The Effect of State Public Health Spending on Years Lost to Premature Death in the United States
  • Investing in Your IT Infrastructure: Surviving a Ransomware Attack-Lessons Learned After an LPHA Sustained a Cyber Security Breach

Cost:

  • MPHA member – $200
  • Non Member – $300
  • Full-Time Student – $70
  • Retiree – $70

When: September 23-25

Where: Wyndham Executive Center, 2200 I-70 Drive SW, Columbia, MO 65203

Click Here to Register

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

September 3, 2025

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

Recently, a wave of cyberattacks forced healthcare executives to reckon with an uncomfortable truth: traditional cybersecurity strategies are no longer enough.

This report from Advisory Board shares how more than 10 experts – from provider organizations and digital health firms to consulting leaders – are redefining what cyber resilience means in an era of third-party interdependence.

It outlines a strategic shift from reactive defense to collaborative, systemwide resilience – and the practical steps leaders are taking to manage operational risk, strengthen contracts and reduce exposure across complex networks.

Download the report to learn:

  • Ways that health systems are reassessing third-party vendor contracts and performance metrics,
  • Tactics to improve communication with partners and regulators to contain risk, and
  • Examples of resilience-driven models that ensure continuity during cyber incidents.

Click Here to Download Whitepaper

Webinar: Closing Healthcare Communication Gaps with AI, September 17

September 3, 2025

Webinar: Closing Healthcare Communication Gaps with AI, September 17

Disconnected systems and inefficient workflows often lead to patient frustration, staff dissatisfaction and compliance risk.

In today’s complex healthcare environment, outdated communication tools slow decision-making and leave critical messages unanswered, which has negative implications for care quality and patient satisfaction.

Join this virtual learning session to discover how AI-driven communications are transforming patient interactions, streamlining operations and supporting HIPAA compliance.

You’ll Learn:

  • Practical ways AI is being deployed to automate key workflows,
  • How to measure and optimize communication efficiency across care teams, and
  • Steps to ensure security and compliance while scaling AI

Cost: Free

When: Wednesday, September 17, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Whitepaper: Patient Access Moves Center Stage: 6 Systems Rethinking Their Approach

September 3, 2025

Whitepaper: Patient Access Moves Center Stage: 6 Systems Rethinking Their Approach

Patient access is under pressure as care costs climb, appointment wait times grow and staffing shortages persist. Nearly one-third of Americans live more than an hour from hospitals offering high-quality surgical services, with many facing out-of-pocket expenses they can’t afford.

While operational fixes are critical, viewing access through a strategic lens unlocks new opportunities for growth, capacity management and patient trust – a mindset shared by leaders from Mount Sinai Health System, Duke University Hospital, WVU Medicine and others who joined a Becker’s Healthcare advisory call.

This report compiles their insights on what it takes to move beyond traditional access models to improve care quality and operational performance.

Inside You’ll Find:

  • How hospitals are freeing inpatient capacity by shifting care to ambulatory care sites,
  • The role of patient navigation teams and technology in expanding rural access, and
  • Why basic KPIs like patient volumes don’t fully capture access performance.

Click Here to Download Whitepaper

Webinar: How Hackensack Meridian Scaled Hospital-at-Home to Unlock Capacity and Margin, September 11

September 3, 2025

Webinar: How Hackensack Meridian Scaled Hospital-at-Home to Unlock Capacity and Margin, September 11

As demand for acute care grows and capital budgets tighten hospital-at-home is gaining traction – but few health systems have scaled it with both clinical rigor and financial return.

Hackensack Meridian Health is one of them. Its home-based care model delivers safe, hospital-level care to complex patients while relieving inpatient pressure and advancing system priorities.

Join Patrick Young, president of population health at Hackensack Meridian, and Pippa Shulman, DO chief medical officer of DispatchHealth, for a candid look at how the system collaboratively designed, launched and scaled its program – and the outcomes it’s delivering.

Insights Include:

  • The business case: How to build a financially sound model that expands capacity and supports ROI,
  • Clinical and operational design: Patient selection, escalation workflows and integration with ED and care teams, and
  • Scaling and sustainability: Lessons in provider engagement, reimbursement strategy and long-term program growth.

Cost: Free

When: Thursday, September 11, 1:00 p.m. – 2:00 p.m.

Click Here to Register

On Demand Webinar: How OSF Healthcare is Rethinking Onboarding to Improve Retention

September 3, 2025

On Demand Webinar: How OSF Healthcare is Rethinking Onboarding to Improve Retention

Burnout, turnover, disengagement – health systems are losing staff before they’ve had a chance to thrive. At OSF HealthCare, leaders realized that traditional onboarding models weren’t enough. So, they reimagined the experience.

In this exclusive session, OSF’s HR team will share how they’ve operationalized a “hire to retire” strategy using a unified digital platform to create a seamless onboarding journey – one that boosts engagement from day one and supports long-term workforce retention.

You’ll hear how OSF is connecting the dots between onboarding, operations and employee satisfaction, and what other systems can learn from their approach.

Key Takeaways:

  • How OSF HealthCare is streamlining onboarding to reduce friction and accelerate employee readiness,
  • Why personalization matters, and how to scale it without increasing HR burden, and
  • The building blocks of a systemwide workforce engagement strategy that sticks.

Click Here to Access this On-Demand Webinar

Training Opportunity: Tobacco-Free Advanced Techniques Training, October 15-16, Lake Ozark

August 28, 2025

Training Opportunity: Tobacco-Free Advanced Techniques Training, October 15-16, Lake Ozark

A training program for healthcare professionals offered by the Behavioral Health and Wellness Program at the University of Colorado School of Medicine.

This one and a half day training covers:

  • tobacco fundamentals,
  • tobacco addiction,
  • tobacco treatment strategies, and
  • a motivational intervention for tobacco cessation.

The advanced techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

Attendees will:

  • Promote tobacco cessation for persons with behavioral health conditions,
  • Conduct 30-minute motivational intervention,
  • Facilitate the Tobacco Free group,
  • Build awareness around tobacco dependence, and
  • Make referrals to community resources.

In addition to learning the fundamentals about tobacco, you will gain access to our tobacco-free group curriculum and to numerous handouts (which are also in Spanish) that help facilitate conversations around nicotine/tobacco use. Even if you do not intend to run a group, this will be a valuable training.

DIMENSIONS: Tobacco Free Advanced Techniques Training

This one and a half day training covers:

  • tobacco fundamentals,
  • tobacco addiction,
  • tobacco treatment strategies, and
  • a motivational intervention for tobacco cessation.

Trainees will also be trained to facilitate the DIMENSIONS Tobacco Free Group—a 6-week group curriculum. The Advanced Techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

DIMENSIONS: Tobacco Free Advanced Techniques Training

This one and a half day training covers tobacco fundamentals, tobacco addiction, tobacco treatment strategies, and a motivational intervention for tobacco cessation. Trainees will also be trained to facilitate the DIMENSIONS Tobacco Free Group—a 6-week group curriculum. The Advanced Techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

Cost: Free

This training is sponsored by the Missouri Department of Health and Senior Services and is therefore offered at no-cost to qualified participants. The content will be presented by University of Colorado, Department of Psychiatry, Behavioral Health & Wellness Program. Pre-Registration is required.

Missouri DHSS will reimburse your hotel lodging and is providing lunch on the full day of the event. The training will run from 8:30 am to 4:30 pm CT on 10/15 and from 8:30 am to 12:30 pm on 10/16. Someone from DHSS will contact you to coordinate reimbursement for your hotel.

The Lodge of Four Seasons

315 Four Seasons Drive
Lake Ozark, MO 65049
Reservations: 888-265-5500
Telephone: 573-365-3000

Group Direct Booking Link- No login/Attendee Code needed:

Booking Engine 4.0 URL: https://reservations.travelclick.com/17336?groupID=4848955

Please email motobaccoprogram@health.mo.gov if you have any questions.

Click Here to Register and Get Your Tickets to the Event