Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

May 14, 2026

Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

Imagine a patient asking an AI assistant to find the best hospital nearby – and your organization doesn’t appear. Not because of care quality, but because your digital reputation doesn’t reflect it.

This session will give you a clear framework for building the kind of online presence that earns visibility in both traditional and AI-driven search – so your organization shows up when and where patients are looking.

Baptist Memorial Health Care is already doing this work. In just two years, the system scaled from 4,000 to more than 50,000 annual reviews, raised its average rating from 4.4 to 4.7 stars and earned Best in Class reputation awards for 400-plus locations. Their experience offers a practical roadmap for health systems ready to take reputation strategy seriously.

Join this conversation to learn what it takes to turn patient feedback into a competitive advantage.

  • How Baptist Memorial Health Care built a systemwide reputation strategy that delivered measurable results,
  • Why reviews and patient sentiment are now critical to visibility in AI-powered search,
  • How to position your organization as the top choice when patients use conversational AI to find care, and
  • Actionable steps to operationalize feedback collection and strengthen patient trust at scale.

Cost: Free

When: Thursday, May 21, 12:00 p.m. – 1:00 p.m.

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On-Demand Webinar: The End of the Inpatient-Only List: What Providers Need to Know

May 14, 2026

On-Demand Webinar: The End of the Inpatient-Only List: What Providers Need to Know

CMS is once again proposing that Medicare phase out the Inpatient-Only List. While the proposal faces feedback and review, it would be a major regulatory shift for hospitals impacting how inpatient admissions are justified, documented and reimbursed with implications for compliance, revenue integrity and care planning.

In this webinar, Dr. Ronald Hirsch, vice president of Regulations and Education, provides expert strategies for managing this major policy change to avoid claim denials and revenue loss.

Watch this webinar and earn continuing education credit while exploring these key learning objectives:

  • Understanding CMS’s approach to phasing out IPO procedures,
  • Accurately determining and documenting inpatient admission status,
  • Anticipating the impact on Medicare beneficiaries,
  • Addressing admission status challenges with Medicare Advantage plans, and
  • Evaluating how non-Medicare payers may respond to the IPO list changes.

Cost: Free

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Webinar: The Coordination Squeeze: What is Slowing Care Access and How Leaders are Fixing It, June 11

May 14, 2026

Webinar: The Coordination Squeeze: What is Slowing Care Access and How Leaders are Fixing It, June 11

Care coordination teams are being asked to do more with less. Staffing constraints, rising costs and administrative complexity are turning what should be a straightforward patient experience – getting to care – into one of the most friction-heavy parts of operations.

The downstream effects are hard to ignore. Missed appointments delay treatment, erode revenue and chip away at patient trust. Call center teams are stretched. Transportation logistics fall to people who were never meant to manage them. And traditional coordination models, built in a different era, are showing their limits.

In this session, presenters will share how healthcare and behavioral health organizations are redesigning coordination and transportation workflows to ease the burden on staff, improve oversight and better serve diverse patient populations.

Learnings include:

  • Where traditional coordination models fall short and what more modern approaches look like,
  • How to maintain visibility, compliance and cost control as models evolve,
  • Practical ways transportation strategy can reduce missed appointments and improve engagement, and
  • Implementation tradeoffs, early wins and honest lessons from leaders in the work.

Cost: Free

When: Thursday, June 11, 12:00 p.m. – 1:00 p.m.

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Webinar: How Three Health Systems are Overcoming Today’s Workforce Challenges, May 19

May 14, 2026

Webinar: How Three Health Systems are Overcoming Today’s Workforce Challenges, May 19

Healthcare organizations are navigating workforce strain while balancing financial constraints and evolving care demands.

During this conversation, leaders from Children’s Hospital Los Angeles, Fairview Health and Penn State Health share how finance, HR and clinical teams are working together to address workforce challenges and stabilize operations.

You will hear how cross-functional collaboration is shaping workforce strategies across organizations and how alignment across leadership functions can support more sustainable workforce planning and operational stability.

Attendees will learn:

  • How finance, HR and clinical leaders are partnering to address workforce challenges,
  • Key financial, operational and clinical considerations shaping workforce strategy, and
  • Practical approaches to cross-functional collaboration.

Cost: Free

When: Tuesday, May 19, 12:00 p.m. – 1:00 p.m.

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MHA Health Institute: Expanding Rural Medical Clerkships in Missouri, June 4

May 14, 2026

MHA Health Institute: Expanding Rural Medical Clerkships in Missouri, June 4

This one-hour virtual event will provide Missouri health care leaders with an overview of rural medical clerkship opportunities and their impact on strengthening the state’s rural health workforce.

Hear from medical schools about what they look for in clerkship locations, the benefits they bring to both students and rural clinical sites, and the support available to rural health systems interested in starting clerkships.

The session also will discuss common barriers, strategies for successful implementation, and ways health care organizations can engage to help train and retain the next generation of rural providers.

Cost: Free for all attendees

When: Thursday, June 4, 12:00 p.m. – 1:00 p.m.

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Webinar: Turning Data into Action: The Real Impact of AI at the Point of Care, June 4

May 13, 2026

Webinar: Turning Data into Action: The Real Impact of AI at the Point of Care, June 4

Healthcare organizations are not lacking data, they are lacking timely, actionable insight at the point of care.

As health systems continue to invest in data infrastructure, many still struggle to translate that data into workflows clinicians can use.

In this discussion, leaders from Intermountain Health, Hackensack Meridian health and McLaren Health will examine how AI is being used to help clinicians identify care gaps, surface relevant insights and support more informed decision making.

Key takeaways include:

  • How organizations are turning existing data into actionable insights,
  • Where AI is delivering value in clinical workflows today, and
  • How to move toward an AI-augmented clinical workflow

Cost: Free

When: Thursday, June 4, 11:00 a.m. – 12:00 p.m.

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Webinar: How Quality Leaders are Rethinking Patient Prioritization for CMS, HRRP and VBP, June 1

May 13, 2026

Webinar: How Quality Leaders are Rethinking Patient Prioritization for CMS, HRRP and VBP, June 1

Many hospitals still rely on generic clinical risk scores to flag high-risk patients. The challenge: those scores aren’t built to map to how CMS Star Ratings, HRRP, VBP and Leapfrog measure performance – which means quality improvement effort can be deployed without proportionate impact on the programs that drive reimbursement and public reporting.

Quality outcomes aren’t influenced equally across high-risk patients. Specific patient scenarios – EDAC-relevant cohorts, patients admitted via SNF, palliative concerns – carry a disproportionate impact on readmissions, mortality and overall program performance. Without a way to flag those patients up front, hospitals can work against the measure rather than directly on it.

This session outlines how hospitals can design and apply goal-based patient priority scores aligned to specific program goals and built to complement traditional clinical risk models, not replace them.

Learnings include:

  • How patient-level prioritization can be aligned with CMS Star Ratings, HRRP, VBP and Leapfrog measures,
  • Why specific patient scenarios disproportionately influence quality outcomes,
  • Examples of point-based scoring frameworks and priority bands, and
  • How priority scores can guide improvement across ED, inpatient and discharge workflows.

Cost: Free

When: Monday, June 1, 1:00 p.m. – 2:00 p.m.

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Webinar: From Transactional Recruiting to Strategic Workforce Planning: Elevating Permanent Physician Hiring, May 28

May 13, 2026

Webinar: From Transactional Recruiting to Strategic Workforce Planning: Elevating Permanent Physician Hiring, May 28

Physician shortages, rising competition and long hiring cycles are exposing the limits of transactional recruiting models. Health systems can no longer rely on reactive, requisition-based hiring to meet workforce needs.

This webinar examines how physician recruitment leaders are evolving from transactional recruiters to strategic workforce partners.

Attendees will hear how organizations are using forecasting, workforce data and executive alignment to strengthen workforce stability and support sustainable physician hiring.

You’ll Learn:

  • How reactive recruiting models create risk for physician access, workforce stability and organizational growth,
  • How data-driven workforce planning supports stronger permanent physician hiring strategies, and
  • How physician recruitment leaders can drive executive alignment and shape workforce strategy.

Cost: Free

When: Thursday, May 28, 11:00 a.m. – 12:00 p.m.

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On-Demand Webinar: AI Powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

May 13, 2026

On-Demand Webinar: AI Powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

Coding accuracy sits at the center of both financial performance and clinical efficiency but staffing and resources are not keeping pace for many practices. As pressures increase, practices are turning to AI-powered support to keep pace and avoid falling behind.

As documentation requirements evolve and payer scrutiny increases, small inconsistencies in coding can create downstream denials, delayed payments, and unnecessary administrative burden for physicians and staff. AI-enabled coding tools now help practices address these challenges earlier in the revenue cycle, allowing coders and billers to focus on higher-value work instead of time-consuming, lower-impact tasks.

In this webinar, healthcare leaders will explore how practices across specialties are taking a more consistent, supported approach to medical coding by adopting AI-driven insights and automation. It will focus on practical strategies to improve accuracy earlier in the revenue cycle, reduce avoidable rework and support cleaner claims, all while enabling coding and billing teams to work at the top of their license and deliver greater value to the practice.

You’ll learn:

  • How to reduce denials and rework by improving coding accuracy and consistency using AI-powered support,
  • Where coding issues most often create downstream revenue cycle disruption, and
  • Practical ways to support cleaner claims earlier in the revenue cycle while shifting staff towards higher-impact work.

Cost: Free

Click Here to Download this On-Demand Webinar

Webinar: How Healthcare CFOs are Measuring the ROI of AI, June 9

May 13, 2026

Webinar: How Healthcare CFOs are Measuring the ROI of AI, June 9

Healthcare CFOs are under pressure to prove the business impact of AI – not just fund more pilots. Boards want numbers. Operating teams want clarity. And finance leaders are being asked to quantify value in an area where benchmarks are still forming.

Tis panel brings together finance leaders from payer and provider organizations who are actively deploying AI inside the finance function, measuring its impact and identifying where ROI is already showing up.

The discussion is built around the AI questions CFOs are asking most often – from realistic payback periods and high-value use cases to governance, data readiness and the build-versus-buy decision.

Finance leaders will leave with a clearer view of where AI is moving margin, where it’s stalling, and what separates organizations scaling AI from those stuck in pilot mode.

Key takeaways:

  • How finance leaders are quantifying AI ROI, KPIs and payback periods,
  • Where AI is delivering the most value inside the finance function today,
  • What data infrastructure, talent and governance are required before AI works, and
  • How leading organizations are moving from pilots to enterprise-wide deployment.

Cost: Free

When: Tuesday, June 9, 11:00 a.m. – 12:00 p.m.

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