Rural Spotlight

April 2, 2026

Webinar: Escaping Pilot Purgatory: A Framework for Scaling Agentic AI in Healthcare Organizations, April 30

Agentic AI is a board-level priority for most healthcare organizations, but whether you are still identifying where to start or trying to move a stalled pilot forward, the path to measurable results looks the same.

This session introduces a practical three-part framework for moving from concept to enterprise-wide deployment: a strategic blueprint to identify and prioritize the right workflows, an enterprise architecture that builds on technologies you already have, and a continuous optimization loop to protect and grow the investment.

Using real healthcare workflows including claims processing, prior authorization, and fax management, you will see how organizations redesign their operations and the roles within them, rather than simply digitize them.

You will leave with:

• What differentiates agentic AI from traditional and generative AI in healthcare operations,
• How to identify the right workflows for agentic AI and what it takes to move a pilot into full deployment, and
• How leading health systems are redesigning roles with agentic AI, not just processes.

Cost: Free

When: Thursday, April 30, 11:00 a.m. – 12:00 p.m.

Click Here to Register

April 2, 2026

MHA Health Institute: 2026 CMS Hospitals CoPs Updates, April 22-23

Regulations are evolving – are you prepared? This two-day event brings together the latest regulatory updates, real-world challenges Missouri hospitals are facing and actionable guidance you can apply immediately.

Designed for both hospital and critical access hospital leaders, this program equips you with the clarity and insight needed to strengthen compliance, reduce risk and support organizational excellence in an increasingly complex environment.

NEW for 2026: Choose the attendance experience that works best for you – join in-person to maximize networking with colleagues from across the state or opt to receive recordings of the live content after the event concludes.

Cost:

• $495 MHA Members
• $595 Non-members

When: Wednesday, April 22 – Thursday, April 23, 8:00 a.m. – 5:00 p.m.

Click Here to Learn More and Register

April 2, 2026

MHA Webinar: Navigating the Unexpected: Supporting Peripartum Parents Through Grief, Trauma and Medical Complexity, April 23

This training provides an overview of grief, trauma, and medical complexity across the perinatal and neonatal continuum, with a focus on how these experiences affect patients, families and health care teams.

Participants will learn to recognize trauma and grief responses related to pregnancy complications, birth experiences, NICU care and loss, while applying trauma-informed and equity-centered care principles.

The session emphasizes practical strategies for interdisciplinary collaboration, compassionate communication, screening and referral to support better mental health and family outcomes.

Cost: Complimentary to all attendees

When: Thursday, April 23, 12:00 p.m. – 1:30 p.m.

Click Here to Learn More and Register

April 2, 2026

Webinar: Rethinking Revenue Cycle: From Fragmented Workflows to a Unified Operating Model, May 7

Revenue cycle is often managed as a series of discrete functions, but for clinicians and frontline teams its fragmentation creates daily friction that directly impacts patient care. From prior authorization delays that postpone treatments and procedures to downstream coding and billing rework, disconnected workflows introduce complexity, slow decision-making, and pull clinicians away from the work they trained to do.

As AI becomes more deeply embedded in revenue operations, these fragmented approaches are increasingly exposed. Without a system-level view, AI risks amplifying inefficiencies rather than transforming how work gets done.

Join leaders from Singing River Health for a discussion on why AI-enabled revenue operating systems are becoming essential to improve visibility, reduce rework and help teams move from reactive tasks to proactive operations.

You’ll walk away with:

• How fragmented revenue workflows create hidden clinical and operational costs,
• Why a revenue operating system is different from traditional revenue cycle optimization, and
• Common pitfalls when applying AI to fragmented operations and how to avoid them.

Cost: Free

When: Thursday, May 7, 12:00 p.m. – 1:00 p.m.

Click Here to Register

April 2, 2026

Webinar: A Smarter Reporting Approach for Multispecialty Revenue Cycle Performance, April 23

Multispecialty groups need more than dashboards. They need reporting that helps leaders understand what is changing, where risk is building and which actions will improve performance.

This webinar will explore how analytics is becoming a strategic differentiator in multispecialty RCM operations. The session will offer perspectives on how organizations are moving beyond retrospective reporting to real-time intelligence that helps teams anticipate denials, surface underpayment risk and focus on the factors that drive revenue results.

The discussion will also look at how better integration of clinical, financial and payer data can support more confident decision-making at the executive level. For leaders responsible for performance across multispecialty environments, this session offers a practical framework for building reporting that is more usable, more relevant and more closely aligned to business goals.

Learnings include:

• How to prioritize the right RCM metrics for multispecialty groups,
• How to turn reporting into actionable, insight-driven analytics,
• How to uncover leakage, bottlenecks and variation across specialties, and
• How to equip leaders and reams with data they can actually use.

Cost: Free

When: Thursday, April 23, 11:00 a.m. – 12:00 p.m.

Click Here to Register

April 2, 2026

Webinar: A Smarter Way to Evaluate Pharmacy Staffing Strategy, April 6

When pharmacy vacancies remain open, the effects are felt across the department. Workflows slow, overtime rises, clinical capacity is reduced and team burnout becomes harder to contain.

This webinar will help pharmacy leaders look beyond hourly rates and better understand the full economics of pharmacy staffing.

Attendees will gain practical insight into how different staffing models can work together to stabilize operations faster, reduce long-term staffing risk and support patient care.

Learnings include:

• Why vacancies create hidden operational and financial losses,
• How technician shortages affect pharmacist productivity,
• When to use per diem, contract, contract-to-hire or direct hire staffing models, and
• How a flexible workforce strategy can reduce burnout and protect patient care.

Cost: Free

When: Monday, April 6, 11:00 a.m. – 12:00 p.m.

Click Here to Register

March 30, 2026

MHA Webinar: Discharge Planning, April 13

This session will provide an overview of the Centers for Medicare & Medicaid Services’ regulations governing the provision of discharge planning in hospitals. The new interpretive guidelines and the applicability of old discharge-planning surveyor worksheets will be discussed.

Objectives:

• Describe basic requirements for discharge planning conditions of participation,
• Discuss CMS expectations for safe discharge to post-acute providers, and
• Discuss the applicability of how to use the surveyor discharge-planning worksheets.

Audience:

• CEOs,
• Chief Medical Officers,
• Chief Nursing Officers,
• Compliance personnel,
• Emergency department staff,
• Legal counsel,
• Nurses,
• Physicians,
• Quality improvement and risk managers, and
• Safety officers

Cost:

• MHA members – $225
• Non members – $325

When: Monday, April 13

To ensure you receive all course materials needed to participate, register before April 10.

Click Here to Register

March 27, 2026

Webinar: Doing Nothing Isn’t Neutral: The Right Way to Manage Estates in an Aging America, March 30

Revenue cycle leaders are investing heavily in hot topics such as AI automation, denial management, and front-end transformation. But while the spotlight stays there, a major financial risk is quietly accelerating, and most organizations aren’t prepared.

An aging population, combined with high end-of-life care costs and rising self-pay balances, is creating a sharp increase in complex, estate-related accounts. By 2050, more than 1 in 5 Americans will be over 65. That shift isn’t theoretical; it’s already impacting recoveries, compliance exposure, and brand reputation.

And in many health systems, estate processes are still fragmented, inconsistent, or reactive.

Doing nothing isn’t neutral. It costs you.

Join leaders from Prisma Health, Mercy Health System, and the Johns Hopkins Health System for a candid, executive-level discussion on what leading organizations are doing differently and what your team must put in place now to protect revenue, reduce risk, and manage estates effectively in an aging America.

You will learn:

• Compliance and reimbursement risks linked to inconsistent estate processes,
• How leading systems are integrating estate workflows into broader revenue cycle strategy, and
• Opportunities to improve financial performance while protecting family experience.

Cost: Free

When: Monday, March 30, 1:00 p.m. – 2:00 p.m.

Click Here to Register