Rural Spotlight

January 20, 2026

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

For ASCs and ambulatory providers, recoupments can be devastating. A single payer takeback can wipe out weeks or margin, strain small billing teams and trigger rework that outpatient workflows aren’t built to handle.

Yet recoupments – also called takebacks or chargebacks – remain one of the least understood revenue cycle risks in ambulatory care.

This on-demand webinar breaks down how recoupments work in ASC and ambulatory settings and why treating them like denials puts organizations at risk.

Attendees will take away a clear, practical primer on payer audits, retroactive adjustments and provider-level balances, with a focus on how these issues uniquely impact outpatient revenue cycles.

Learnings include:

• Recoupment terminology and why confusion costs ASCs real dollars,
• The true financial and operational impact on ambulatory revenue cycles,
• How payer audits and retroactive adjustments drive outpatient takebacks,
• Why denial workflows fail in ASC environments, and
• How visibility and automation can help ambulatory teams regain control.

Click Here to Access this On-Demand Webinar

January 20, 2026

Whitepaper: The Revenue Cycle Automation Library – 15 Solutions

Denials are rising. Work is piling up. And hiring more staff isn’t a sustainable solution.

For today’s revenue leaders, small optimizations aren’t enough. It takes a new model – one where AI agents, robots and staff operate in sync to handle complex, high-volume tasks at speed.

That’s what this automation library delivers: 15 real-world examples of agentic automation driving measurable results across the revenue cycle, from eligibility and scheduling to denials and cash posting.

Learnings include:

• How to reduce eligibility errors and prior authorization delays with agentic automation.
• How to reclaim revenue with better edits, faster appeals and fewer manual steps.
• How to free staff to focus on patients and not portals, paperwork or rework.

Click Here to Access this Whitepaper

January 20, 2026

Webinar: RCM Tech Trends You Can’t Ignore: Fresh Insights from UC San Diego Health, February 11

Revenue cycle management priorities are shifting – and technology investments are leading the charge. In this session, join UC San Diego Health’s Chief Revenue Officer, Mike Vigo, as we explore today’s top organizational goals set forth by hospital and health system leaders, explore how those priorities vary across EHR platforms and share predictions for what’s next.

Backed by fresh data and market insights from more than 100+ healthcare finance leaders, we’ll examine where organizations are focusing their investments and how AI, automation and analytics are driving measurable results.

Walk away with a clear view of current trends, future outlooks and strategies to align technology with long-term financial performance.

Key Takeaways

• Where health systems are investing in RCM tech and what’s driving ROI,
• How EHR platform influences RCM strategy and spend, and
• Real-world impact of AI and automation on revenue cycle performance.

Cost: Free

When: Wednesday, February 11, 12:00 p.m. – 1:00 p.m.

Click Here to Register

January 20, 2026

On-Demand Webinar: From Acceleration to Accountability: What Safe, Transparent AI Looks Like in Healthcare

Hospitals and payers are integrating AI into workflows faster than ever but with acceleration comes scrutiny.

Patients want transparency. Regulators want guardrails. And health system leaders are asking: how do we ensure AI is safe?

In this session, URAC and members of its Health Care AI Accreditation Committee share insights on how health systems and payers are using AI today and where risks are rising.

Watch to learn:

• The patient-provider implications of AI disclosures, data bias and decision-making,
• The hidden risks of undisclosed AI in patient care and operations, and
• Why accreditation is emerging as a signal of quality, trust and governance.

Click Here to Access this On-Demand Webinar

January 16, 2026

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

For ASCs and ambulatory providers, recoupments can be devastating. A single payer takeback can wipe out weeks of margin, strain small billing teams and trigger rework that outpatient workflows aren’t built to handle.

Yet recoupments – also called takebacks or chargebacks – remain one of the least understood revenue cycle risks in ambulatory care.

This on-demand webinar breaks down how recoupments work in ASC and ambulatory settings and why treating them like denials puts organizations at risk.

Attendees will take away a clear, practical primer on payer audits, retroactive adjustments and provider-level balances, with a focus on how these issues uniquely impact outpatient revenue cycles.

Learnings include:

• Recoupment terminology and why confusion costs ASCs real dollars,
• The true financial and operational impact on ambulatory revenue cycles,
• How payer audits and retroactive adjustments drive outpatient takebacks,
• Why denial workflows fail in ASC environments, and
• How visibility and automation can help ambulatory teams regain control.

Click Here to Access this On-Demand Webinar

January 16, 2026

Webinar: From Retrospective to Real Time: Transforming CMS Star Rating and Leapfrog Objectives into Bedside Action, February 17

Hospitals are under constant pressure to perform in quality programs like CMS Star Ratings, Leapfrog, VBP and HRRP, yet most manage these initiatives retrospectively, through lagging metrics and after-action reviews.

The delay creates blind spots: frontline teams don’t know about the 10% of patients who drive the majority of CMS Star Ratings and other quality programs, or how to intervene in time to change outcomes.

This webinar shares how leading hospitals are connecting enterprise quality targets with real-time patient identification, risk stratification and care team activation, while patients are still in the bed.

Key takeaways:

• Translate enterprise priorities into patient-level flags staff can act on daily,
• Identify cohorts driving readmissions, mortality, and cost before discharge, and
• Link stratified risk to workflows across rounding, discharge and care coordination.

Cost: Free

When: Tuesday, February 17, 1:00 p.m. – 2:00 p.m.

Click Here to Register