September 25, 2025

NRHA Webinar: Turning OR/ER Challenges into $5 Million Gains: A Rural Case Study, October 16

Johnson Memorial Health, a 58-bed rural hospital in Franklin, Indiana, uncovered $5 million in missed operating room and emergency department reimbursement through a focused review. With reimbursement gaps threatening already thin margins, the hospital needed a solution that could pinpoint missed charges and build a sustainable process for ongoing improvement. In this session, Dr. David Dunkle, President & CEO of Johnson Memorial Health and a practicing family physician, and Chris Milligan, MBA, CHFP, CRCR, a revenue cycle leader with more than 30 years of experience, share the challenges uncovered, the tools applied, and the measurable outcomes that followed.

Learning Objectives:

By the end of this session, participants will be able to:

• Explore how Johnson Memorial Health identified hidden OR/ER reimbursement opportunities and applied them to recover $5M.
• Understand the impact of physician leadership combined with revenue cycle expertise on financial sustainability.
• Assess the role of HIM-driven reviews and leveling tools in improving reimbursement accuracy.
• Consider low-risk approaches that can deliver measurable improvement without upfront costs.

Join this case study to see how a rural hospital turned OR/ER reimbursement challenges into measurable financial recovery and take away strategies you can evaluate for your own organization.

Cost: Free

When: Thursday, October 16, 1:00 p.m. – 2:00 p.m.

Click Here to Register

September 25, 2025

NRHA Webinar: How to Build a QAPI Program That Works: Avoid a Top Cited Deficiency in Hospitals, October 14

QAPI remains a frequently-cited deficiency among rural and critical access hospitals – often due to weak data practices, missing documentation, or lack of leadership accountability. These gaps don’t just impact survey results – they impact patient care.

In this practical session, you’ll learn how to design a QAPI Program that meets CMS expectations and actually drives better outcomes, even when resources are limited. You’ll walk away with tools to strengthen your program, engage your team, and avoid costly mistakes.

Donna Gorby, MLD, BSN, RN, brings deep experience from her years in rural health leadership, including roles as VP of Quality, Director of Nursing, and Regulatory Compliance Officer. She now works with hospitals across the country to strengthen their QAPI strategies and close the gap between what’s written and what’s working.

You’ll learn how to:

• Track metrics that matter and tie them to clear performance goals.,
• Build a system of accountability across leadership, staff, and contractors, and
• Avoid common pitfalls like missing documentation or disconnected data.

If your QAPI Program doesn’t drive results – or if survey readiness feels like a scramble – this session gives you the structure to fix it.

Cost: Free

When: Tuesday, October 14, 2:00 p.m. – 3:00 p.m.

Click Here to Register

September 25, 2025

NRHA Webinar: What Carlinville Hospital Discovered in Their Data: $50 M in Patient Leakage and a Clear Path to Growth, October 8

When Carlinville Area Hospital & Clinics dug into their data, the results were staggering: $50 million in leaked Medicare revenue, underperforming service lines, and pricing gaps that put them at a disadvantage. Instead of guessing, they acted.

In this session, Brian Burnside, FACHE, a nationally recognized rural health leader and CEO of Carlinville, shares how this team used transparent, comparative data to reclaim market share, improve financial sustainability, and expand local access. He’s joined by Chris Kemp, a data strategist with over 20 years of experience helping providers – including rural hospitals – translate analytics into results.

You’ll Learn How to:

• Identify where your patients – and dollars – are going using real market data,
• Benchmark your pricing against competitors to uncover negotiation power, and
• Use analytics to strengthen local access, improve margins, and guide decisions.

If you’re leading a rural hospital and want to stop the slow drip of lost opportunity, this session shows what’s possible – when you finally see the numbers.

Cost: Free

When: Wednesday, October 8, 2:00 p.m. – 3:00 p.m.

Click Here to Register

September 25, 2025

NRHA Webinar: $264K and Counting: How One Rural Clinic Scaled RPM + CCM Without Burning Out Staff, October 2

A rural Clinic is on track to earn $264K in annual reimbursements by implementing Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). In this session, Dr. Xiaoxu Kang will share nearly two decades of healthcare experience and national recognition for advancing patient-centered models of care to break down how this clinic made RPM and CCM successful.

Attendees will hear what worked – and what didn’t – when it came to integrating workflows, engaging providers, maintaining compliance, and protecting staff from burnout.

Learning Objectives

• Identify practical strategies rural clinics can use to launch or optimize RPM and CCM programs,
• Understand how workflow design and provider engagement impact sustainability and compliance, and
• Apply lessons learned from real-world results to improve patient outcomes and strengthen clinic finances.

Join this session to see how RPM and CCM can strengthen both care delivery and the bottom line for rural clinics – without overloading your staff.

Cost: Free

When: Thursday, October 2, 1:00 p.m. – 2:00 p.m.

Click Here to Register

September 25, 2025

NRHA Webinar: Turning IT Challenges into Opportunity: How Freestone Medical Center Saved $500K and Expanded Care, September 30

Many rural hospitals recognize that their IT systems need an upgrade, but they lack the time, staff, or budget to undertake a comprehensive overhaul. This session shares how one rural facility took a phased, strategic approach to modernization, resulting in improved cybersecurity, reduced downtime, and over $500,000 reinvested into expanded care delivery.

You’ll hear from Brian Doerr, a rural IT expert who has helped hospitals in more than 40 states navigate telecom funding, privacy planning, and infrastructure strategy. A frequent speaker at AHA’s Rural Healthcare Leadership Conferences, Brian brings practical, tested advice for rural leaders who need solutions, not more systems.

Participants will:

• Learn how a phased approach to IT upgrades can minimize disruption and avoid common pitfalls,
• Understand how to identify and prioritize improvements that align with rural staffing and budget realities, and
• See how tracking metrics like downtime, efficiency, and savings can support future planning and reporting.

If you’re responsible for IT decisions and stretched thin on resources, this session offers real-world strategies you can apply now, without adding complexity.

Cost: Free

When: Tuesday, September 30, 1:00 p.m. 2:00 p.m.

Click Here to Register