February 18, 2026

Whitepaper: How Hospitals Can Turn Language Access into an Operational Advantage

For health systems under pressure to improve throughput and control costs, language access is an often overlooked lever.

Interpreter services touch nearly every stage of care, yet they are frequently managed outside core workflows. When access is slow, inconsistent or poorly integrated, the impact shows up quickly – in delayed decisions, longer stays, staff frustration and missed capacity.

This whitepaper reframes language access as a strategic performance driver rather than a transactional service. It outlines what differentiates effective language access programs, including interpreter quality, speed to connect, workflow integration and service reliability and explains why these factors matter to operational and financial performance.

Using a total cost of ownership framework, the paper helps leaders move beyond unit pricing to understand how language access influences length of stay, readmissions, staff productivity and patient experience.

Key takeaways:

• How language access affects throughput, length of stay and readmissions,
• What separates effective programs from transactional services,
• Where hidden costs and operational risk often emerge, and
• How to evaluate interpreter services using total cost of ownership.

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February 18, 2026

Whitepaper: Cyber Resilience is Now a Patient Safety Imperative

Cyberattacks and system outages are no longer rare events. For healthcare organizations, they are recurring threats that interrupt care, strain staff and ultimately undermine patient safety.

This report draws on the perspectives of clinical informatics and technology leaders to explore why prevention alone is no longer enough. It examines the growing gap between cybersecurity defenses and true operational readiness, and why many organizations remain vulnerable even after investing heavily in security tools.

Key takeaways include:

• Strengthening resilience, as the need to connect systems brings new operational risk,
• How health systems like M Health Fairview prepare for extended downtime scenarios, and
• Why leadership alignment across clinical, IT and operational teams is critical.

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February 18, 2026

Whitepaper: The Critical Balance: How Hospital Medicine Aligns Patient Acuity and System Capacity to Protect Access to Care

American hospitals face an unprecedented convergence of crises threatening patient access to care. Hospital occupancy has surged to 75% – an 11-percentage-point increase from pre-pandemic levels – and is projected to reach a critical 85% threshold by 20232. At the same time, observation patient volumes continue to rise while inpatient days decline, and health care faces a projected shortage of 187,130 physicians by 2037.

These challenges are not isolated problems – they are interconnected symptoms of a health care system struggling to balance two fundamental imperatives: acuity management and capacity management.

In this white paper, Rodolphe Taby, MD, Executive Vice President and Chief Medical Officer of Hospital and Critical Care Medicine at SCP Health, examines how hospital medicine can transform these converging crises into opportunities through strategic leadership at the intersection of clinical operations and system capacity.

Read to learn more about how hospitalists can orchestrate the critical balance between patient acuity and system capacity including:

• Length of stay optimization that creates “virtual capacity” without construction costs or additional staffing,
• Standardized observation medicine pathways that reduce care variation while improving patient throughput,
• Strategic workforce deployment that aligns clinician skillsets and scopes of practice with patient needs, and
• The virtuous cycle where better acuity management drives optimized capacity management, and vice versa.

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February 18, 2026

Whitepaper: The Revenue Cycle Automation Library – 15 Solutions

Denials are rising. Work is piling up. And hiring more staff isn’t a sustainable solution.

For today’s revenue leaders, small optimizations aren’t enough. It takes a new model – one where AI agents, robots and staff operate in sync to handle complex, high-volume tasks at speed.

That’s what this automation library delivers: 15 real-world examples of agentic automation driving measurable results across the revenue cycle, from eligibility and scheduling to denials and cash posting.

Learnings include:

• How to reduce eligibility errors and prior authorization delays with agentic automation,
• How to reclaim revenue with better edits, faster appeals and fewer manual steps, and
• How to free staff to focus on patients and not portals, paperwork or rework.

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