August 6, 2025
Article: Doctors Who Use AI Perceived Less Favorably, Survey Suggests
Physicians who use artificial intelligence (AI) are perceived less favorably than those who don’t use it, a survey showed.
In a survey of 1,276 U.S. adults who were shown fake social media or billboard advertisements for family doctors, physicians portrayed to use AI were perceived as significantly less competent, trustworthy, and empathetic compared with those whose AI use was not mentioned, reported Moritz Reis, MSc, of the University of Wuerzburg in Germany, and colleagues.
Additionally, study participants said they were significantly less willing to make an appointment with a physician if any type of AI use was indicated, Reis and colleagues noted in JAMA Network Open.
Key Takeaways:
- Physicians portrayed to use AI were perceived less favorably than those who were not.
- They were perceived as significantly less competent, trustworthy, and empathetic, and study participants indicated significantly lower willingness to schedule an appointment with them.
- Findings held true regardless of whether physicians were portrayed to use AI for administrative, diagnostic, or therapeutic purposes.
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