June 9, 2025
Article: The Health System Workforce of the Future: 5 Bold Predictions
Hospitals and health systems are undergoing a seismic shift in how they structure, support and scale their workforces.
Health leaders are turning to artificial intelligence and digital innovation to not only fill gaps but fundamentally reshape how care is delivered. Today’s healthcare workforce is leaner, more agile, and increasingly strategic.
As care continues its migration beyond hospital walls, the imperative is clear:
- Success hinges on a workforce that is technologically fluent and empowered to lead transformation across clinical, operational and consumer touchpoints.
Five predictions on the healthcare workforce:
- The Workforce will Shrink and Shift
-
- Hospitals are incorporating AI into daily clinical and administrative operations to become more efficient and achieve better outcomes.
- The workforce is also adapting to more care being delivered outside the hospital walls.
- Hospitals are incorporating AI into daily clinical and administrative operations to become more efficient and achieve better outcomes.
- AI Literacy will be Table Stakes
- AI significantly transformed healthcare operations and workflows over the last few years and continues to advance at a rapid pace.
- The adage “AI won’t replace physicians, but physicians with AI will replace those without” can be applied to any role within the organization.
- AI significantly transformed healthcare operations and workflows over the last few years and continues to advance at a rapid pace.
- Consumerism will be King
- Healthcare has been slower than other industries to embrace consumer-driven models, but hospitals are now rapidly evolving to compete for patients with easy and more convenient access to care.
- Health systems are opening new satellite locations across communities and staying open on evenings and weekends to accommodate patients’ schedules.
- They’re offering more virtual care options, embracing virtual nursing and allowing for self-scheduling.
- Healthcare has been slower than other industries to embrace consumer-driven models, but hospitals are now rapidly evolving to compete for patients with easy and more convenient access to care.
- Higher Engagement and Satisfaction
- AI, Automation, ambient listening and more have reduced or eliminated low-value administrative tasks for clinical and operational teams.
- They’re able to focus on the high-value accountabilities and human-to-human interactions vital to healthcare delivery which require a high level of thinking and input.
- AI, Automation, ambient listening and more have reduced or eliminated low-value administrative tasks for clinical and operational teams.
- Silos will Become Nearly Obsolete
- C-suite leaders have talked for years about breaking down siloes and integrating multidisciplinary teams for better outcomes. Now the technology actually exists to actually make that happen, and organizational structure has to keep up.
Click Here to Read Full Article