Author: dianawinder

Whitepaper: Patient Access Moves Center Stage: 6 Systems Rethinking Their Approach

September 3, 2025

Whitepaper: Patient Access Moves Center Stage: 6 Systems Rethinking Their Approach

Patient access is under pressure as care costs climb, appointment wait times grow and staffing shortages persist. Nearly one-third of Americans live more than an hour from hospitals offering high-quality surgical services, with many facing out-of-pocket expenses they can’t afford.

While operational fixes are critical, viewing access through a strategic lens unlocks new opportunities for growth, capacity management and patient trust – a mindset shared by leaders from Mount Sinai Health System, Duke University Hospital, WVU Medicine and others who joined a Becker’s Healthcare advisory call.

This report compiles their insights on what it takes to move beyond traditional access models to improve care quality and operational performance.

Inside You’ll Find:

  • How hospitals are freeing inpatient capacity by shifting care to ambulatory care sites,
  • The role of patient navigation teams and technology in expanding rural access, and
  • Why basic KPIs like patient volumes don’t fully capture access performance.

Click Here to Download Whitepaper

Webinar: How Hackensack Meridian Scaled Hospital-at-Home to Unlock Capacity and Margin, September 11

September 3, 2025

Webinar: How Hackensack Meridian Scaled Hospital-at-Home to Unlock Capacity and Margin, September 11

As demand for acute care grows and capital budgets tighten hospital-at-home is gaining traction – but few health systems have scaled it with both clinical rigor and financial return.

Hackensack Meridian Health is one of them. Its home-based care model delivers safe, hospital-level care to complex patients while relieving inpatient pressure and advancing system priorities.

Join Patrick Young, president of population health at Hackensack Meridian, and Pippa Shulman, DO chief medical officer of DispatchHealth, for a candid look at how the system collaboratively designed, launched and scaled its program – and the outcomes it’s delivering.

Insights Include:

  • The business case: How to build a financially sound model that expands capacity and supports ROI,
  • Clinical and operational design: Patient selection, escalation workflows and integration with ED and care teams, and
  • Scaling and sustainability: Lessons in provider engagement, reimbursement strategy and long-term program growth.

Cost: Free

When: Thursday, September 11, 1:00 p.m. – 2:00 p.m.

Click Here to Register

On Demand Webinar: How OSF Healthcare is Rethinking Onboarding to Improve Retention

September 3, 2025

On Demand Webinar: How OSF Healthcare is Rethinking Onboarding to Improve Retention

Burnout, turnover, disengagement – health systems are losing staff before they’ve had a chance to thrive. At OSF HealthCare, leaders realized that traditional onboarding models weren’t enough. So, they reimagined the experience.

In this exclusive session, OSF’s HR team will share how they’ve operationalized a “hire to retire” strategy using a unified digital platform to create a seamless onboarding journey – one that boosts engagement from day one and supports long-term workforce retention.

You’ll hear how OSF is connecting the dots between onboarding, operations and employee satisfaction, and what other systems can learn from their approach.

Key Takeaways:

  • How OSF HealthCare is streamlining onboarding to reduce friction and accelerate employee readiness,
  • Why personalization matters, and how to scale it without increasing HR burden, and
  • The building blocks of a systemwide workforce engagement strategy that sticks.

Click Here to Access this On-Demand Webinar

Training Opportunity: Tobacco-Free Advanced Techniques Training, October 15-16, Lake Ozark

August 28, 2025

Training Opportunity: Tobacco-Free Advanced Techniques Training, October 15-16, Lake Ozark

A training program for healthcare professionals offered by the Behavioral Health and Wellness Program at the University of Colorado School of Medicine.

This one and a half day training covers:

  • tobacco fundamentals,
  • tobacco addiction,
  • tobacco treatment strategies, and
  • a motivational intervention for tobacco cessation.

The advanced techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

Attendees will:

  • Promote tobacco cessation for persons with behavioral health conditions,
  • Conduct 30-minute motivational intervention,
  • Facilitate the Tobacco Free group,
  • Build awareness around tobacco dependence, and
  • Make referrals to community resources.

In addition to learning the fundamentals about tobacco, you will gain access to our tobacco-free group curriculum and to numerous handouts (which are also in Spanish) that help facilitate conversations around nicotine/tobacco use. Even if you do not intend to run a group, this will be a valuable training.

DIMENSIONS: Tobacco Free Advanced Techniques Training

This one and a half day training covers:

  • tobacco fundamentals,
  • tobacco addiction,
  • tobacco treatment strategies, and
  • a motivational intervention for tobacco cessation.

Trainees will also be trained to facilitate the DIMENSIONS Tobacco Free Group—a 6-week group curriculum. The Advanced Techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

DIMENSIONS: Tobacco Free Advanced Techniques Training

This one and a half day training covers tobacco fundamentals, tobacco addiction, tobacco treatment strategies, and a motivational intervention for tobacco cessation. Trainees will also be trained to facilitate the DIMENSIONS Tobacco Free Group—a 6-week group curriculum. The Advanced Techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train others at their organization. Every trainee will have download access to the program materials at the completion of the training.

Cost: Free

This training is sponsored by the Missouri Department of Health and Senior Services and is therefore offered at no-cost to qualified participants. The content will be presented by University of Colorado, Department of Psychiatry, Behavioral Health & Wellness Program. Pre-Registration is required.

Missouri DHSS will reimburse your hotel lodging and is providing lunch on the full day of the event. The training will run from 8:30 am to 4:30 pm CT on 10/15 and from 8:30 am to 12:30 pm on 10/16. Someone from DHSS will contact you to coordinate reimbursement for your hotel.

The Lodge of Four Seasons

315 Four Seasons Drive
Lake Ozark, MO 65049
Reservations: 888-265-5500
Telephone: 573-365-3000

Group Direct Booking Link- No login/Attendee Code needed:

Booking Engine 4.0 URL: https://reservations.travelclick.com/17336?groupID=4848955

Please email motobaccoprogram@health.mo.gov if you have any questions.

Click Here to Register and Get Your Tickets to the Event

MRHA Webinar: Total Case Management – Best Care for Patients, Highest Revenue for Hospitals, September 25

September 3, 2025

MRHA Webinar: Total Case Management – Best Care for Patients, Highest Revenue for Hospitals, September 25

Join the Missouri Rural Health Association (MRHA) for an engaging session introducing a new model of Case Management designed specifically for rural healthcare. Total Case Management emphasizes intentional patient navigation to ensure patients receive the right care, at the right time, in the right place – while also improving hospital revenue and operational efficiency.

This webinar will guide rural health leaders through strategies to:

  • identify barriers in traditional case management,
  • strengthen ER-to-inpatient admission rates,
  • reduce out-migration,
  • increase internal service utilization, and
  • ultimately repair transform broken case management models.

By adopting the Total Case Management Model, organizations can deliver better are, increase patient satisfaction, reduce insurance denials and strengthen their bottom line.

Cost: Free

When: Thursday, September 25, 12:00 p.m. – 1:00 p.m.

Click Here to Register

MRHA Webinar: Medicare Advantage, What You and Your Family Need to Know, September

September 3, 2025

MRHA Webinar: Medicare Advantage, What You and Your Family Need to Know, September

Join the Missouri Rural Health Association (MRHA) and the Consumer Council of Missouri to better understand the pros and cons of enrolling in Medicare Advantage vs Traditional Medicare.

Every year our TVs are deluged with ads for “Medicare Advantage”, but what does that really mean? There isn’t fa one-size-fits-all solution for everyone, so it’s important to understand how the decision affects us each personally.

This session will not be proposing what anyone individually should do but will help us all understand the tradeoffs in the decision.

Cost: Free

When: Thursday, September, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Whitepaper: Setting Your Health System up for Cybersecurity Success in the Face of HIPAA Security Rule Changes

September 3, 2025

Whitepaper: Setting Your Health System up for Cybersecurity Success in the Face of HIPAA Security Rule Changes

Changes to the HIPAA Security Rule are under review, yet the future of these updates is uncertain. What is clear is that healthcare cybersecurity requires a greater amount of standardization to combat the evolving threats and growing risk profile of the modern technology-dependent clinical environment.

With the right examination of the proposed Security Rule update, health systems can gain valuable insights to set their organizations on the right path for both continued compliance, stronger safeguards of patient data, and more efficient approaches to handling cybersecurity priorities.

Learning Points:

  • The proposed HIPAA Security Rule changes would increase the demands on health systems to enact cybersecurity best practices with more required procedures, stronger security protocols, and stricter timelines for security testing and incident reporting.
  • Medical device technology represents a significant, yet often underexamined, frontier of cybersecurity risk that can carry significant operational and safety consequences in the event of a breach.
  • Health systems can leverage information from the proposed Security Rule update to develop a plan of action that improves their ability to comply with C

Click Here to Download Whitepaper

Call for Exhibitors – 2025 Annual Rural Health Day Celebration

August 28, 2025

Planning for the annual Rural Health Day Celebration is underway and the Office of Rural Health and Primary Care (ORHPC) is seeking exhibitors to showcase their goods and services.

The event is scheduled to take place at the Capital Bluffs Event Center, in Jefferson City on Thursday, November 20.

Exhibitor Information:

Cost to Exhibit: No Charge

When: Thursday, November 20 (set up ay begin at 7:30 a.m. the event activities will occur between 10:00 a.m. – 3:00 p.m.

Where: Capital Bluffs Event Center, 1616 Oilwell Rd, Jefferson City, MO

Interested groups/organizations should send an email to Diana Winder, Flex/SHIP/SORH Grant Coordinator, diana.winder@health.mo.gov, or call 573 526-2486 to reserve a space.

 

Call for Sponsors – Annual Rural Health Day Celebration

August 28, 2025

Call for Sponsors – Annual Rural Health Day Celebration

The Office of Rural Health and Primary Care (ORHPC) seeks sponsors for the 2025 Annual Rural Health Day Celebration.

The event is scheduled for Thursday, November 20, at the Capital Bluffs Event Center, in Jefferson City. Lunch for the event must be catered through the event center and we are seeking sponsors to share in the cost of the meal that will be provided.

Sponsors are requested to join all other sponsors in paying an equal share for the lunch that will be provided. Sponsors will be provided an exhibit table and their organization’s logo will be used to advertise the sponsorship.

Organization/Groups interested in participating as a sponsor please contact:

By October 1, 2025.

Webinar: Beyond the Bedside: Expanding Access and Equity Through Virtual Nursing, September 19

August 27, 2025

Webinar: Beyond the Bedside: Expanding Access and Equity Through Virtual Nursing, September 19

Staffing constraints in rural hospitals are leaving patients vulnerable. Meanwhile, urban units face mounting acuity, and bedside teams are burning out under relentless demand. Without new approaches, care delays, inequities and rising turnover will only worsen.

But some health systems are breaking this cycle. Virtual nursing is enabling them to optimize workforce deployment, extend coverage across geographies and deliver consistent, patient-centered care even in resource-limited settings.

Join this online learning session to hear how virtual care models are improving access, reducing burnout and strengthening trust across diverse care environments.

You’ll gain insights on:

  • Closing rural staffing gaps while enhancing coverage in high-acuity settings,
  • Balancing nurse workloads with tech-enabled support, and
  • Building equity-driven virtual care models that scale.

Cost: Free

When: Friday, September 19, 11:00 a.m. – 12:00 p.m.

Click Here to Register