Author: dianawinder

Whitepaper: AI in Healthcare Payments Software – A Strategic Imperative

October 16, 2025

Whitepaper: AI in Healthcare Payments Software – A Strategic Imperative

Revenue cycle leaders are under immense pressure to prevent denials, improve payment accuracy and relieve administrative burden. But manual workflows can’t keep pace with the demands of modern RCM.

This new Forrester Consulting report reveals how health systems using AI in RCM are seeing measurable improvements.

Featuring insights from 316 hospital finance and IT leaders, the report shows why 70% now rank AI as a critical priority for RCM success.

Download now to discover:

  • The top three AI use cases delivering immediate ROI across the revenue cycle,
  • How health systems improved claim accuracy and reduced manual intervention, and
  • Strategies to build trust in AI output and scale adoption effectively.

Click Here to Download Whitepaper

Webinar: Virtual Nursing at Scale: Inside University Hospitals’ Full-hospital Model, October 28

October 16, 2025

Webinar: Virtual Nursing at Scale: Inside University Hospitals’ Full-hospital Model, October 28

University Hospitals became one of the first health systems in the U.S. to implement a whole-hospital virtual nursing program – and the results are changing how care is delivered across ED, post-op and med-surg units.

Through its Connected Care Team initiative, UH created a scalable virtual model that strengthens bedside care, reduces nurse strain and improves patient safety. Their approach isn’t about replacing teams at the bedside – it’s about amplifying them.

Join this webinar to learn what it took to make this work across an entire hospital and the practical takeaways your team can use.

You’ll learn how UH:

  • Launched a full-hospital virtual nursing model to address staffing strain and expand clinical reach,
  • Measured results across patient experience, nurse engagement and operational efficiency, and
  • Used flexible, AI-driven tools and front-line engagement to drive sustainability not just a pilot.

Cost: Free

When: Tuesday, October 28, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: Unlock the Power of Quick AI Wins, October 28

October 16, 2025

Webinar: Unlock the Power of Quick AI Wins, October 28

Health system leaders want AI solutions that are safe, scalable, and proven. But too often, long-term transformation plans stall because they don’t show near-term results.

This webinar shows how forward-thinking leaders are flipping that script – using low-risk, high-impact use cases like conversational AI to improve consumer-facing operations, demonstrate quick winds, drive operational ROI, and build internal momentum.

Industry experts share proven implementation strategies for prioritizing consumer facing touchpoints, accelerating AI governance processes, and quantifying measurable ROI.

Learn from industry leaders:

  • Case-based examples of operational AI delivering measurable impact across operational efficiency, staff productivity, and patient satisfaction,
  • A practical framework for identifying which operational touchpoints to target first for maximum impact,
  • How to deploy governance models that speed up AI rollout without increasing risk, and
  • Why smart HER integration strategies are key to long-term success.

Cost: Free

When: Tuesday, October 28, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: Reimagining Care Delivery: Inside Hartford HealthCare’s AI-driven Strategy, October 27

October 14, 2025

Webinar: Reimagining Care Delivery: Inside Hartford HealthCare’s AI-driven Strategy, October 27

Consumer expectations are shifting fast, and traditional care models aren’t built to keep up. Patients want care that’s accessible, connected and available on their terms. If health systems can’t deliver that, someone else will.

Hartford HealthCare is staying ahead of this curve.

In this session, hear how Hartford HealthCare is redesigning access and experience – offering 24/7 on demand care, enabling clinicians with AI and connecting patients across every step of the journey, from home to hospital.

You’ll learn how the system is embedding consumer-first thinking across its strategy to stay competitive in the AI era, with practical lessons on:

  • Building an always-on, AI-enabled care model to meet patients on their terms,
  • What it takes to deliver consumer-grade experiences as a health system, and
  • How to drive organization wide change without compromising clinical safety or quality.

Cost: Free

When: Monday, October 27, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Webinar: Safety in Numbers: Why Generative AI with Proven ROI is a Hospital’s Best Friend, October 27

October 14, 2025

Webinar: Safety in Numbers: Why Generative AI with Proven ROI is a Hospital’s Best Friend, October 27

Healthcare organizations face a critical balancing act of maximizing AI’s transformative capabilities, while ensuring safety in patient care and measurable ROI. Faced with competitive pressure to quickly put AI solutions into practice, the stakes could not be higher, moving too quickly risks patient safety, and moving too slowly with its adoption risks falling behind.

In this session led by Dr. Ruben Amarasingham, CEO of Pieces Technologies, physician executive leaders from Children’s Health, Houston Methodist Cypress, CHRISTUS Health and MetroHealth will share their tested recommendations for responsibly rolling out generative AI. They’ll share practical insights on securing clinician buy-in, maintaining rigorous safety standards, and demonstrating clear ROI – while offering a roadmap that other health systems can follow to accelerate AI adoption without compromising care quality.

Insights Include:

  • How health systems are approaching “human-in-the-loop” design to keep clinicians engaged,
  • What executives are doing to validate and demonstrate early ROI from generative AI, and
  • Why AI governance and safety frameworks need to be top of mind – even facing mounting pressures to scale.

Cost: Free

When: Monday, October 27, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Whitepaper: RCM Without Burnout: What Smarter Hospitals are doing Differently

October 14, 2025

Whitepaper: RCM Without Burnout: What Smarter Hospitals are doing Differently

For many community hospitals, revenue cycle management is becoming unsustainable – with outdated billing workflows, rising denial rates and staffing gaps straining both margins and mission.

Outsourcing it isn’t a new concept, but few hospitals have used it as a true strategy for sustainable growth.

This whitepaper offers a practical roadmap for rethinking RCM through strategic outsourcing, showing how hospitals can offload complexity, stabilize cash flow and protect care quality without overextending internal teams.

Download to Explore:

  • The 3 questions every hospital should ask prospective RCM partners,
  • How outsourcing improves patient experience and reduces staff burnout, and
  • Key signs your current RCM strategy may be doing more harm than good.

Click Here to Download Whitepaper

Webinar: From Data to Decisions: How Leading Healthcare Systems are Finding New Value in Patient-Reported Outcomes, October 16

October 14, 2025

Webinar: From Data to Decisions: How Leading Healthcare Systems are Finding New Value in Patient-Reported Outcomes, October 16

Siloed patient-reported outcome (PRO) initiatives leave data unused and front-line teams unsupported. Norton Healthcare, Lehigh Valley Health Network, Endeavor Health, and Northwestern Medicine are taking a different path – embedding PROs across their organizations to shape care delivery, guide innovation, and meet regulatory demands.

In this webinar, physician leaders and executives from these systems and PatientIQ will share real-world strategies for moving beyond disconnected surveys to a unified, enterprise-wide approach. They’ll unpack lessons from implementation and the ROI of treating PROs as a strategic resource.

Key takeaways:

  • How to align PROs with clinical and quality improvement initiatives,
  • Infrastructure and workflows to scale PROs across service lines, and
  • Why more health systems are investing in PROs for patient engagement and decision making.

Cost: Free

When: Thursday, October 16, 11:00 a.m. – 12:00 p.m.

Click Here to Register

October is “Let’s Talk Month” in Missouri – Resources Available

October 14, 2025

October is “Let’s Talk Month” in Missouri – Resources Available

Governor Mike Kehoe has officially proclaimed October as “Let’s Talk Month” in Missouri, recognizing the importance of open, honest and ongoing communication between adults and youth about health and well-being.

The proclamation highlights the state’s commitment to fostering meaningful dialogue around adolescent health. The initiative is led by the Missouri Department of Health and Senior Services (DHSS) through its Adolescent and School Health Program.

“Let’s Talk Month” aims to encourage trusted adults – parents, teachers, mentors and caregivers – to engage in conversations with young people about topics that impact their physical, emotional and mental health. To support these efforts, DHSS is promoting a suite of tools and resources designed to make these conversations easier and more effective.

Among the featured tools is the “Connect with Me” resource, available as both a mobile app and a physical card set. The tool offers conversation starters organized by youth-relevant themes such as body image, mental health and relationships. These prompts are intended to help adults and youth navigate discussions that may not arise naturally.

Additional materials, including pamphlets and topic-specific guides, are available for free through the DHSS website. The Adolescent and School Health Program continues to expand its offerings and welcomes suggestions for future resources to better serve Missouri’s youth and those who support them.

Download the Connect With Me app, or to access the Connect with Me tools or order printed materials, visit Health.mo.gov/Connect.

 

Webinar: What’s in the Box?! Decreasing Medication Errors in the Last Mile, October 23

October 14, 2025

Webinar: What’s in the Box?! Decreasing Medication Errors in the Last Mile, October 23

Logistics are typically placed into a separate category from the upstream clinical workflow in the pharmacy. However, there are impactful solutions – both old and new that are quickly becoming the standard of practice as the stakes are raised unanimously across this industry. This presentation will be a hybrid retro and prospective in medication safety principles after the point of final verification.

Learning Points

  • Define the types of errors that occur in the last mile and their root causes,
  • Recall medication safety principles and technologies that can be applied to reduce last-mile errors, and
  • Name cultural and strategic approaches to error prevention, including just culture and data-driven continuous improvement.

Cost: Free

When: Thursday, October 23, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Registration Now Open: 2025 Annual Rural Health Day Celebration, November 20

October 9 2025

Registration Now Open: 2025 Annual Rural Health Day Celebration, November 20

Since 2011, the National Organization of State Offices of Rural Health (NOSORH) has set aside the third Thursday of November to celebrate the “Power of Rural” on National Rural Health Day (NRHD).

This day is an opportunity to bring attention to and honor the incredible efforts of rural healthcare providers, communities, and organizations. Please join DHSS’s Office of Rural Health and Primary Care (ORHPC) this year’s Power of Rural Celebration.

Cost: No Charge

When: Thursday, November 20, 2025,

  • Check in and networking 9:00 a.m. – 10:00 a.m.
  • Main event and presentations 10:00 a.m. –   3:00 p.m.

Where:

Capital Bluffs Event Center

1616 Oil Well Road

Jefferson City, MO 65101

Registration is required as we will be serving lunch and need an accurate head count.

Please Click Here to Register