March 16, 2026

Whitepaper: The Future of Payer-Provider Collaboration: Balancing Reimbursement Pressures & Value-based Progress

Health system technology leaders are being pulled into the center of payer-provider conflict. Rising denials, growing administrative workloads and tighter reimbursement timelines are forcing organizations to rethink how data, infrastructure and platforms support collaboration.

This report promises a clearer view of what is actually driving friction between payers and providers today and what leaders believe could ease it. Rather than positioning collaboration as a catch-all solution, it examines where alignment breaks down and what realistic improvements look like from the provider perspective.

The analysis draws from a closed-door session at Becker’s 13^th Annual CEO + CFO Roundtable and features candid input from health system leaders across the country.

Learnings Include:

• How reimbursement pressure is reshaping provider technology priorities,
• Why current payer-provider processes create operational drag,
• What leaders see as realistic paths to better collaboration, and
• How regulatory changes could elevate the role of shared platforms.

Click Here to Download Whitepaper

March 16, 2026

Whitepaper: 20 Criteria Hospital Leaders Should Use to Evaluate Telepsychiatry

Hospitals are under increasing pressure to expand behavioral health access while managing emergency department congestion, inpatient capacity and limited psychiatric coverage.

Many organizations have adopted telepsychiatry to reduce boarding and improve access, yet leaders often struggle to evaluate which partners can meet hospital-level standards for quality, reliability and integration. Without a clear framework, critical gaps in credentialing, response times or workflows can be missed.

This whitepaper offers a practical checklist outlining 20 criteria to guide telepsychiatry partner evaluations. It helps hospital leaders move beyond surface features to assess long-term clinical, operational and financial fit.

Key takeaways include:

• How virtual behavioral health services can improve access and reduce ED bottlenecks,
• Quality, credentialing and governance criteria leaders should assess,
• Operational and technology requirements that support timely consults, and
• Reporting and financial considerations that impact sustainability.

Click Here to Download Whitepaper

March 12, 2026

Beyond the EHR: The Enterprise AI Strategy that Restores Revenue Predictability

Many organizations have invested heavily in artificial intelligence often through EHR-native functionality to stabilize operations and offset labor constraints. These investments have improved throughput in certain areas, but they have not consistently reduced denials, eliminated rework or delivered the predictability executives expect. In many cases, automation has simply accelerated existing problems rather than preventing them, and resulted in accounts shifting from one edit workqueue to another, to another, etc.

A growing number of health systems are now recognizing a critical distinction: optimizing the revenue cycle requires incorporating AI across the entire revenue lifecycle, not forcing revenue cycle work to fit inside EHR functionality that was never designed to manage financial risk. The difference is not automation versus no automation. It is point solutions versus enterprise intelligence.

Read this article to learn about:

• The limits of claims-based and EHR-bound AI,
• Breaking down silos across the revenue lifecycle,
• Why EHR-native functionality is not enough,
• A practical blueprint for revenue cycle transformation, and
• Making revenue predictable again.

Click Here to Read Full Article

March 10, 2026

Whitepaper: Agentic AI in Healthcare: The Transformational Impact & How to Prepare

Traditional automation has improved efficiency, but it remains limited by static rules and predefined workflows.

As operational complexity increases, leaders are expected to make faster, more accurate decisions across revenue cycle, care delivery and population health – often without the real-time insights required to do so. Manual exception handling, delayed claims processing and fragmented data continue to strain both provider and payer organizations.

Agentic AI introduces a different model.

By operating autonomously within defined processes, learning from new information and adapting to changing conditions, agentic AI extends beyond conventional
RPA and generative AI. It can analyze large datasets, identify patterns and guide evidence-based strategies across departments.

However, successful implementation requires careful attention to data security, transparency, workforce readiness and governance structures.

This report outlines how healthcare leaders can move from experimentation to structured adoption.

Key takeaways include:

• The defining characteristics that differentiate agentic AI from traditional
  AI and automation,
• Real-world provider and payer applications that improve operational and financial performance,
• Risks leaders must address, including security, oversight and workforce training, and
• A step-by-step preparation roadmap, from pilots to enterprise integration.

Click Here to Download Whitepaper

March 10, 2026

Whitepaper: The Future of Payer-Provider Collaboration: Balancing Reimbursement Pressures & Value-Based Progress

Health system technology leaders are being pulled into the center of payer-provider conflict. Rising denials, growing administrative workloads and tighter reimbursement timelines are forcing organizations to rethink how data, infrastructure and platforms support collaboration.

This report promises a clearer view of what is actually driving friction between payers and providers today and what leaders believe could ease it. Rather than positioning collaboration as a catch-all solution, it examines where alignment breaks down and what realistic improvements look like from the provider perspective.

The analysis draws from a closed-door session at Becker’s 13^th Annual CEO + CFO Roundtable and features candid input from health system leaders across the country.

Learnings include:

• How reimbursement pressure is reshaping provider technology priorities,
• Why current payer-provider processes create operational drag,
• What leaders see as realistic paths to better collaboration, and
• How regulatory changes could elevate the role of shared platforms.

Click Here to Download Whitepaper

March 10, 2026

Whitepaper: Inside the ‘Smart’ Hospital: Connecting Technology, Workflows and Care

Picture an environment where clinicians are not chasing information, IT teams are not managing endless integrations and leaders have real-time visibility into operations across the enterprise.

The promise of the “smart” hospital is not more tools, but better coordination. It is an approach where systems, devices and workflows are continuously connected, allowing hospitals to respond fast, operate more efficiently and help drive safer care across the continuum.

This whitepaper examines the smart hospital concept and explains why unified platforms are emerging as the digital foundation for hospitals looking to reduce fragmentation and improve performance. Rather than layering on additional point solutions, smart hospitals focus on connecting existing investments through enterprise-wide infrastructure.

Download the paper to learn:

• Six core capabilities that define a smart hospital platform,
• How enterprise-wide connectivity supports end-to-end workflows,
• Why open, API-first architectures matter for long-term flexibility, and
• The operational challenges smart hospitals are designed to address.

Click Here to Download the Whitepaper

March 10, 2026

Whitepaper: How the University of South Florida’s EP Cardiac Clinic Drove 67% Patient Growth + Doubled Cardiac Monitoring Revenue

Cardiac implantable electronic device (CIED) monitoring platforms promise efficiency, but integration gaps often prevent clinics from seeing real financial impact.

At the University of South Florida’s implantable cardiac device clinic, early improvements from a new CIED system were limited by HER integration issues that stalled billing and hid revenue. Clinical workflows improved, but thousands of billable events remained stuck.

A focused optimization effort changed the outcome. By addressing technical interfaces; clarifying ownership across IT, operations and revenue cycle teams; and implementing continuous error monitoring, the clinic stabilized workflows and restored billing continuity.

The results were clear: Annual CIED monitoring revenue more than doubled in two years. The clinic absorbed significant patient growth without adding staff. Billing timelines shortened, reducing manual work and improving cash flow. This case study details how USF leveraged the Murj CIED Management Platform to identify what was holding performance back and build a scalable, sustainable CIED workflow.

You will learn how:

• USF increased CIED monitoring revenue by 114%,
• The clinic absorbed 67% patient growth without new staff,
• HER integration and automation shortened the billing cycle for CIED monitoring, events by over 60% (37.5 days to 14.2), and
• Integration and monitoring practices protected revenue continuity.

Click Here to Download this Whitepaper

March 5, 2026

Whitepaper: A Comprehensive Guide to Backup Power for Hospitals

In healthcare, reliable power is non-negotiable.

As Rod Allen, system director of plant operations for Lee Memorial Health System, puts it: “Without power, nothing else in healthcare happens.” Yet aging infrastructure, growing energy demand and stringent accreditation standards increase the risk profile for hospitals nationwide.

From WellSpan York Hospital’s use of microgrids to improve redundancy to Reid Health’s installation of EPA Tier 4 Final Factory Certified diesel engines to optimize flexibility, health systems are rethinking how backup power supports patient safety and operational continuity.

This comprehensive guide examines how hospitals can move beyond minimum compliance to strengthen resilience and reduce single points of failure, ensuring optimal care and conditions even when the primary grid goes down.

Key learnings include:

• How different requirements shape hospital emergency power systems,
• Why redundancy and modular architectures reduce cascading failure risk, and
• How resilient power strategies support uninterrupted clinical operations during grid outages.

Click Here to Download Whitepaper

March 5, 2026

Whitepaper: Manual Work is Slowing Digital Transformation

Over half of organizations say employees spend more than 40% of their workday on manual tasks like data entry and document routing. In healthcare, where margins are tight and staff capacity directly affects patient access, that level of manual work is more than an operational inconvenience – it’s a strategic risk.

Digital transformation now demands more than digitization. It requires intelligence systems that interpret unstructured content, surface insights and trigger action in real time.

This new report explores how AI-powered document management and workflow tools convert emails, PDFs, forms and contracts into structured, searchable data. Instead of manually searching and routing documents, teams can extract key information instantly and gain enterprise-wide visibility.

Inside, you’ll learn:

• Why manual work remains a major barrier to scale,
• How AI-powered workflows transform unstructured data into actionable insight,
• What it takes to scale automation securely across departments, and
• Why competitive advantage depends on turning information into action at scale.

Click Here to Download this Whitepaper

March 5, 2026

e-book: 5 Sources of Front-end Revenue Loss Hospitals Must Address in 2026

Picture a front end where coverage drops are caught early, authorizations are not missed, and manual rework no longer creates downstream financial risk.

This 2026 playbook shows how health systems, including Premier Health, are moving closer to that reality by addressing the operational blind spots that drive revenue leakage in patient access.

The e-book provides a clear, data-backed framework for reducing front-end risk. It connects 2026 policy changes to specific workflow failures and outlines how automation can prevent small intake errors from cascading into downstream write-offs. An interactive calculator enables leaders to apply their own admission volumes and labor costs to quantify operational waste and uncover recoverable revenue within their workflows.

The playbook also includes real-world results, detailing how Premier Health uncovered $2.9 million in insurance remits in just 90 days by addressing front-end gaps.

You will learn:

• How manual intake workflows create hidden revenue loss,
• What 2026 policy changes mean for patient access teams,
• How to estimate recoverable revenue tied to front-end inefficiencies, and
• A five-step roadmap for reducing manual work across patient access.

Click Here to Download the interactive e-book