February 24, 2026

Whitepaper: How UVM Health Cut Clinician Burnout 65% in 4 Months

Clinician burnout driven by documentation burden is no longer an abstract risk; it is an operational threat to access, quality and workforce stability.

The University of Vermont Health, the largest health system in Vermont, faced rising burnout rates and mounting frustration tied to EHR documentation. Serving a largely rural population across primary and specialty care, leaders needed a solution that improved clinician well-being without forcing productivity mandates or compromising training.

This KLAS Arch Collaborative case study details how UVM Health approached ambient documentation through a clinician-led, data-driven rollout. After a vendor-neutral pilot, the organization scaled the technology across primary care, specialty practices and residency programs, guided by provider governance and continuous measurement.

Within four months, self-reported burnout dropped from 69% to 24%. Clinicians described a renewed ability to be fully present with patients, while visit volumes increased organically without top-down mandates. Governance remained clinician led, with ongoing measurement using HER data, surveys and patient feedback to sustain gains.

The study offers health system leaders a practical, evidence-based example of how addressing clinician experience can translate into measurable improvements across the organization.

Key takeaways:

• How UVM Health reduced burnout by 65% using KLAS-validated metrics,
• Why clinician-led governance was critical to adoption and trust,
• How ambient documentation supported organic productivity gains, and
• Lessons for scaling across rural clinics and training environments.

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February 20, 2026

Whitepaper: 3 Essential Steps to Improve Medical Device Cybersecurity

Data breaches and ransomware attacks are costing the healthcare industry billions every year. Despite growing attention to this area, health systems have a significant gap in their potential cyberattack surface: network-connectable medical devices. These assets are already prevalent in clinical settings, and their footprint continues to expand with the increasing adoption of technology-driven patient care. Without accurate and detailed inventory visibility and established processes for managing vulnerabilities, healthcare organizations cannot effectively understand or address the associated risks of these assets. By compiling a reliable inventory, improving alignment between IT & HTM workflows, and establishing consistent criteria for measuring risk, health systems can better protect their investments in medical devices as well as improve safeguards for patients.

Learning points:

• Identify common challenges to assessing healthcare cybersecurity risk posture.
• List valuable risk factors to track and evaluate when prioritizing cybersecurity projects, and
• Understand how consistent processes contribute to an efficient cybersecurity strategy.

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February 20, 2026

Whitepaper: The Critical Balance: How Hospital Medicine Aligns Patient Acuity and System Capacity to Protect Access to Care

American hospitals face an unprecedented convergence of crises threatening patient access to care. Hospital occupancy has surged to 75% – an 11-percentage-point increase from prepandemic levels – and is projected to reach a critical 85% threshold by 2032. At the same time, observation patient volumes continue to rise while inpatient days decline, and health care faces a projected shortage of 187,130 physicians by 2037.

These challenges are not isolated problems – they are interconnected symptoms of a health care system struggling to balance two fundamental imperatives: acuity management and capacity management.

In this white paper, Rodolphe Taby, MD, Executive Vice President and Chief Medical Officer of Hospital and Critical Care Medicine at SCP Health, examines how hospital medicine can transform these converging crises into opportunities through strategic leadership at the intersection of clinical operations and system capacity.

Read to learn more about how hospitalists can orchestrate the critical balance between patient acuity and system capacity including:

• Length-of-stay optimization that creates “virtual capacity” without construction costs or additional staffing.
• Standardized observation medicine pathways that reduce care variation while improving patient throughput.
• Strategic workforce deployment that aligns clinician skillsets and scopes of practice with patient needs.
• The virtuous cycle where better acuity management drives optimized capacity management, and vice versa.

Hospital medicine is uniquely positioned to balance acuity and capacity management, turning operational pressures into opportunities for strategic growth an improved performance.

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February 19, 2026

Whitepaper: Securing the Future of Connected Care: Survey Insights on Cyber Resilience in Patient Monitoring

As more patient monitoring devices connect to clinical networks and EHRs, health systems face a new frontier of cybersecurity risk. A Becker’s-Philips survey of 100 healthcare leaders found that only half feel their organizations have a moderately or highly mature cybersecurity strategy. The rest either cited minimal cybersecurity maturity or early-stage maturity.

This whitepaper shares real-world data and executive insights on how organizations are adapting patient monitoring cybersecurity. The report makes the case for why resilience, not just protection, must be the end goal.

Download now to explore:

• Why 50% of leaders say their cybersecurity maturity is still early-stage or minimal,
• The top cyber risks executives worry about most, and
• How top systems are pairing stronger defenses with resilience strategies to maintain safe operations during attacks.

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February 19, 2026

From Cost to Care: How Healthcare Teams Can Support Patient Experience and Practice Success

In fall of 2025, a multidisciplinary group of healthcare experts came together in a virtual roundtable discussion to address how current trends in practice and the greater industry affect both patients and providers. Their core insights are presented here as actionable strategies for healthcare providers navigating financial pressures and striving to meet ever-changing patient needs, all through a lens of transparency and trust.

The discussion and this report are supported by CareCredit, a Synchrony health and wellness patient financing solution.

Here’s what you’ll learn:

• Understand how sharing prices and coverage upfront can help patients know what to expect, which may help reduce delays so more patients can move forward with care.
• Get actionable tips to normalize cost conversations and offer payment options, like the CareCredit credit card, which promote transparency and helps build patient trust.
• See why industry experts recommend mapping the entire patient journey and hiring for service skills to help enhance patient experience and staff retention.

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February 18, 2026

Whitepaper: Cyber Resilience is Now a Patient Safety Imperative

Cyberattacks and system outages are no longer rare events. For healthcare organizations, they are recurring threats that interrupt care, strain staff and ultimately undermine patient safety.

This report draws on the perspectives of clinical informatics and technology leaders to explore why prevention alone is no longer enough. It examines the growing gap between cybersecurity defenses and true operational readiness, and why many organizations remain vulnerable even after investing heavily in security tools.

Key takeaways:

• Strengthening resilience, as the need to connect systems brings new operational risk,
• How health systems like M Health Fairview prepare for extended downtime scenarios, and
• Why leadership alignment across clinical, IT and operational teams is critical.

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February 18, 2026

Whitepaper: How Hospitals Can Turn Language Access into an Operational Advantage

For health systems under pressure to improve throughput and control costs, language access is an often overlooked lever.

Interpreter services touch nearly every stage of care, yet they are frequently managed outside core workflows. When access is slow, inconsistent or poorly integrated, the impact shows up quickly – in delayed decisions, longer stays, staff frustration and missed capacity.

This whitepaper reframes language access as a strategic performance driver rather than a transactional service. It outlines what differentiates effective language access programs, including interpreter quality, speed to connect, workflow integration and service reliability and explains why these factors matter to operational and financial performance.

Using a total cost of ownership framework, the paper helps leaders move beyond unit pricing to understand how language access influences length of stay, readmissions, staff productivity and patient experience.

Key takeaways:

• How language access affects throughput, length of stay and readmissions,
• What separates effective programs from transactional services,
• Where hidden costs and operational risk often emerge, and
• How to evaluate interpreter services using total cost of ownership.

Click Here to Download Whitepaper

February 18, 2026

Whitepaper: Cyber Resilience is Now a Patient Safety Imperative

Cyberattacks and system outages are no longer rare events. For healthcare organizations, they are recurring threats that interrupt care, strain staff and ultimately undermine patient safety.

This report draws on the perspectives of clinical informatics and technology leaders to explore why prevention alone is no longer enough. It examines the growing gap between cybersecurity defenses and true operational readiness, and why many organizations remain vulnerable even after investing heavily in security tools.

Key takeaways include:

• Strengthening resilience, as the need to connect systems brings new operational risk,
• How health systems like M Health Fairview prepare for extended downtime scenarios, and
• Why leadership alignment across clinical, IT and operational teams is critical.

Click Here to Download Whitepaper