NRHASC Knowledge Library: A Practical Resource for Rural Decision Makers

January 14, 2026

NRHASC Knowledge Library: A Practical Resource for Rural Decision Makers

When a question comes up related to staffing, compliance, margins, or governance, the NRHASC Knowledge Library gives rural healthcare leaders a clear place to start. It brings together curated, rural-relevant resources you can reference as issues arise, all in one place.

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Webinar: A Roadmap for Physician Alignment, Engagement and Retention, February 24

January 14, 2026

Webinar: A Roadmap for Physician Alignment, Engagement and Retention, February 24

This educational presentation delivers a practical roadmap for strengthening physician alignment, improving engagement, and supporting long-term retention in rural health organizations.

Led by Scott Polenz, a former rural hospital CEO who developed a micro-tertiary hospital serving rural communities and later oversaw physician recruitment, onboarding, and retention for more than 1,200 providers, the session focuses on leadership and operational approaches that influence workforce stability in rural settings.

The discussion walks through how misalignment develops, where engagement breaks down, and how rural organizations can implement sustainable retention systems using actionable tools, clear checkpoints, and data-informed decision-making. Emphasis is placed on approaches that can be applied immediately and adapted across hospitals and clinics of varying size and structure.

Participants will leave with a clear understanding of how to apply the roadmap in their own organization and how to measure progress through workforce stability, operational performance, and avoided recruitment and onboarding costs.

Learning Objectives:

Participants will be able to:

  • Apply a structured roadmap to strengthen physician alignment, engagement, and retention in rural settings,
  • Identify early indicators of misalignment and prioritize actions that influence retention outcomes,
  • Implement practical leadership and operational practices that support long-term physician commitment, and
  • Measure retention progress using workforce, operational, and financial indicators.

Attend this webinar to gain a practical roadmap for improving physician alignment, engagement, and retention in rural health organizations while supporting operational and financial stability.

Cost: Free

When: Tuesday, February 24, 1:00 p.m. – 2 p.m.

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Webinar: Advancing Neurological Care in Rural America: Practical Approaches to Improve Diagnosis, Care, & Outcomes in MS & Parkinson’s, February 19

January 14, 2026

Webinar: Advancing Neurological Care in Rural America: Practical Approaches to Improve Diagnosis, Care, & Outcomes in MS & Parkinson’s, February 19

Rural health professionals are often the first point of contact for patients experiencing early symptoms of neurological conditions such as multiple sclerosis (MS) and Parkinson’s Disease (PPD). Yet, limited access to specialists, diagnostic tools, and coordinated care can delay diagnosis and lead to poor health outcomes.

This webinar equips rural health professionals with practical strategies to recognize, manage, and refer patients with MS and Parkinson’s disease. Participants will gain insights into early symptom recognition, best practices for ongoing wellness and care, and the latest treatments and strategies to improve quality of life for patients.

By strengthening local capacity to recognize and intervene with these complex neurological conditions, rural health teams can reduce diagnostic delays, improve treatment adherence, and achieve better long-term outcomes for people living with MS and PD.

Cost: Free

When: Thursday, February 19 1:00 p.m. – 2:00 p.m.

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Webinar: Staying Ahead of AI in Rural Revenue Cycle Compliance, January 17

January 14, 2026

Webinar: Staying Ahead of AI in Rural Revenue Cycle Compliance, January 17

This session shows rural hospital leaders exactly where AI-driven payor scrutiny is creating financial risk and what actions have reduced that risk in similar rural settings.

Attendees will see which documentation patterns and oversight gaps have triggered automated denials and audits in rural and critical access hospitals, and which targeted changes have improved reimbursement without adding staff. A rural case example included in the session reflects an approximate 2.5 percent improvement in net patient revenue following tighter documentation governance.

The session is led by Stuart Newsome, who has spent 30 years helping rural hospitals prevent denials and respond to audits, and Taylor Searfoss, who works directly with rural hospital leadership teams on revenue integrity and audit readiness in resource-constrained environments.

Learning Objectives:

  • Identify where AI-driven activity is impacting reimbursement,
  • See which oversight gaps matter most in rural hospitals, and
  • Apply changes that have produced measurable financial results.

Attend this webinar if you want clarity on:

  • What to fix,
  • Where to focus, and
  • What actually works in rural revenue cycle oversight

Cost: Free

When: Tuesday, February 17, 1:00 p.m. – 2:00 p.m.

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NRHA Webinar: The ABCs of Rural Wound Care Success: Keeping Patients Local, Improving Outcomes, and Strengthening Margins, December 11

December 2, 2025

NRHA Webinar: The ABCs of Rural Wound Care Success: Keeping Patients Local, Improving Outcomes, and Strengthening Margins, December 11

Chronic wounds quietly drain hospital resources, especially in rural communities where distance and staffing make consistent care a challenge. But when one Critical Access Hospital reframed wound care not only as a clinical priority but also as a financial and marketing strategy, the results spoke for themselves: a 92.2% healing rate and a median of 28 days to heal.

In this presentation, Will Evans, RN, an operations leader supporting more than 35 hospital wound programs across the Midwest, and Diane Weiss, RCMS, CPC, CPB, CH

RI, a national expert in revenue integrity and documentation, share what worked, what didn’t, and how those lessons can strengthen care delivery and margins in your own hospital.

Through the ABCs of Rural Wound Care – Advanced Care, Billing and Community Buy-In – attendees will:

  • Identify the key elements that bring wound care services to the next level in a rural setting.
  • Understand how wound-specific billing and documentation improve both reimbursement and compliance.
  • Explore practical ways to build community awareness and staff engagement to support long-term growth.

Cost: free

When: Thursday, December 11, 1:00 p.m. – 2:00 p.m.

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NRHA Webinar: Strategies for Rural Providers in a Post-OBBBA Landscape, December 9

December 2, 2025

NRHA Webinar: Strategies for Rural Providers in a Post-OBBBA Landscape, December 9

The One Big Beautiful Bill Act (OBBBA) will change how care is funded, reported, and sustained – and rural leaders need clarity, not commentary. This session breaks down what the legislation means for your bottom line, operations, and long-term stability, offering clear steps to stay ahead of what’s coming.

Presenters will translate complex policy shifts into practical strategies: how to model financial impact, use transparency data to strengthen payer negotiations, and build operational readiness that lasts beyond the first wave of reform.

Learning Objectives

  • Pinpoint which OBBBA provisions will most affect rural systems.
  • Use data modeling to forecast reimbursement and service-line impact.
  • Strengthen financial and operational resilience through diversification and analytics.
  • Build a proactive roadmap to navigate compliance and sustain community access.

Cost: Free

When: Tuesday, December 9, 2:00 p.m. – 3:00 p.m.

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NRHA Webinar: Next Gen Nurses: Organizational Readiness in Rural Healthcare, November 5

October 22, 2025

NRHA Webinar: Next Gen Nurses: Organizational Readiness in Rural Healthcare, November 5

As Gen Z nurses enter the workforce, rural healthcare organizations must adapt to meet their expectations and support their transition into practice. This session explores the generational shift reshaping nursing, highlighting the values and needs of new graduate nurses. Participants will examine structured support strategies – such as onboarding, orientation, and nurse residency programs that foster engagement and readiness. The session will also showcase how the Iowa Online Nurse Residency Program (ONRP) offers scalable, values-aligned solutions to help rural hospitals build organizational readiness and retain the next generation of nurses.

By the end of this session, participants will be able to:

  • Recognize the unique characteristics, values, and expectations of Gen Z nurses and how these influence their transition into rural healthcare settings,
  • Explore the role of structured support programs – such as onboarding, orientation, preceptorship, and nurse residency – in addressing readiness gaps and promoting engagement, and
  • Discover how the Iowa Online Nurse Residency Program (IONRP) provides scalable, values-aligned solutions to support new graduate nurses and enhance organizational readiness in rural healthcare.

Cost: Free

When: Wednesday, November 5, 1:00 p.m. – 2:00 p.m.

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NRHA Webinar: Turning OR/ER Challenges into $5 Million Gains: A Rural Case Study, October 16

October 6, 2025

NRHA Webinar: Turning OR/ER Challenges into $5 Million Gains: A Rural Case Study, October 16

Johnson Memorial Health, a 58-bed rural hospital in Franklin, Indiana, uncovered $5 million in missed operating room and emergency department reimbursement through a focused review. With reimbursement gaps threatening already thin margins, the hospital needed a solution that could pinpoint missed charges and build a sustainable process for ongoing improvement.

In this session, Dr. David Dunkle, President & CEO of Johnson Memorial Health and a practicing family physician, and Chris Milligan, MBA, CHFP, CRCR, a revenue cycle leader with more than 30 years of experience, share the challenges uncovered, the tools applied, and the measurable outcomes that followed.

Learning Objectives:

By the end of this session, participants will be able to:

  • Explore how Johnson Memorial Health identified hidden OR/ER reimbursement opportunities and applied them to recover $5M,
  • Understand the impact of physician leadership combined with revenue cycle expertise on financial sustainability,
  • Assess the role of HIM-driven reviews and leveling tools in improving reimbursement accuracy, and
  • Consider low-risk approaches that can deliver measurable improvement without upfront costs.

Cost: Free

When: Thursday, October 16, 1:00 p.m. – 2:00 p.m.

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NRHA Webinar: What Carlinville Hospital Discovered in Their Data: $50M in Patient Leakage and a Clear Path to Growth, October 8

October 6, 2025

NRHA Webinar: What Carlinville Hospital Discovered in Their Data: $50M in Patient Leakage and a Clear Path to Growth, October 8

When Carlinville Area Hospital & Clinics dug into their data, the results were staggering: $50 million in leaked Medicare revenue, underperforming service lines, and pricing gaps that put them at a disadvantage. Instead of guessing, they acted.

In this session, Brian Burnside, FACHE, a nationally recognized rural health leader and CEO of Carlinville, shares how his team used transparent, comparative data to reclaim market share, improve financial sustainability, and expand local access. He’s joined by Chris Kemp, a data strategist with over 20 years of experience helping providers – including rural hospitals – translate analytics into results.

You’ll Learn How To:

  • Identify where your patients – and dollars – are going using real market data,
  • Benchmark your pricing against competitors to uncover negotiation power, and
  • Use analytics to strengthen local access improve margins, and guide decisions.

If you’re leading a rural hospital and want to stop the slow drip of lost opportunity, this session shows what’s possible – when you finally see the numbers.

Cost: Free

When: Wednesday, October 8, 2:00 p.m. – 3:00 p.m.

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NRHA Webinar: $264K and Counting: How One Rural Clinic Scaled RPM + CCM Without Burning Out Staff, October 2

September 26, 2025

NRHA Webinar: $264K and Counting: How One Rural Clinic Scaled RPM + CCM Without Burning Out Staff, October 2

A rural clinic is on track to earn $264K in annual reimbursements by implementing Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). In this session, Dr. Xiaoxu Kang will share nearly two decades of healthcare experience and national recognition for advancing patient-centered Models of care to break down how this clinic made RPM and CCM successful.

Attendees will hear what worked – and what didn’t – when it came to integrating workflows, engaging providers, maintaining compliance, and protecting staff from burnout.

Learning Objectives:

  • Identify practical strategies rural clinics can use to launch or optimize RPM and CCM programs,
  • Understand how workflow design and provider engagement impact sustainability and compliance, and
  • Apply lessons learned from real-world results to improve patient outcomes and strengthen clinic finances.

Join this session to see how RPM and CCM can strengthen both care delivery and the bottom line for rural clinics – without overloading your staff.

Cost: Free

When: Thursday, October 2, 2025, 1:00 p.m. – 2:00 p.m.

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