Creating an Emergency Plan for Regular Telehealth Visits

January 7, 2025

Creating an Emergency Plan for Regular Telehealth Visits

Planning can go a long way to prepare you for an emergency situation during a telemedicine or telehealth appointment and set expectations with your patients.

With telehealth, you’re seeing patients outside of the safety and control of your office. An emergency situation may arise from a wide range of causes, including a mental health crisis, stroke/heart attack, overdose, etc.

Click Here to learn how to plan for an emergency situation during a telehealth appointment.

Click Here to Read Patient Safety and Emergency Management from the American Psychiatric Association

Federal legislation continues to expand and extend telehealth services. Click Here to read more

Telehealth for Emergency Preparedness Best Practice Guide

January 7, 2025

Telehealth for Emergency Preparedness Best Practice Guide

Telehealth is important to providing medical care during an emergency, such as a pandemic or natural disaster. Providers can use telehealth to perform quick assessments, triage patients, and deliver patient care. Integrating telehealth into emergency preparedness plans is essential.

This best practice guide provides detailed information and resources on using telehealth for emergency preparedness.

Click Here to View the Best Practice Guide

Telehealth Policy Update

January 7, 2025

Telehealth Policy Update

Recent legislation authorized an extension of many of the Medicare telehealth flexibilities. This includes:

  • Waiving geographic and originating site requirements through March 31, 2025,
  • Expanding practitioners eligible to furnish telehealth services through March 31, 2025,
  • Allowing Federally Qualified Health Centers and Rural Health Clinics to serve as distant site providers through March 31, 2025,
  • Delaying in-person requirements for tele-mental health services through April 1, 2025, and
  • Allowing audio-only telehealth through March 31, 2025.

Other recent updates include Medicare telehealth policies in the Calendar Year 2025 Physician Fee Schedule and a temporary extension for prescribing controlled substances via telehealth.

Click Here to see legislation

Click Here to see Calendar Year 2025 Physician Fee Schedule

Click Here to see temporary extension for prescribing controlled substances via telehealth

Telehealth Policy Update

December 31, 2024

Telehealth Policy Update

Recent legislation authorized an extension of many of the Medicare telehealth flexibilities. This includes:

  • Waiving geographic and originating site requirements through March 31, 2025.
  • Expanding practitioners eligible to furnish telehealth services through March 31,2025.
  • Allowing Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) to serve as distant site providers through March 31, 2025.
  • For 2025 and 2026, FQHCs and RHCs will be paid for telehealth services under the FQHC prospective payment system or the RHC all-inclusive rates, respectively.
  • Delaying the in-person requirements for tele-mental health services through April 1, 2025.
  • Allowing audio-only telehealth through March 31, 2025.

Click Here to Read More

Telehealth Policy Update

November 19, 2024

Telehealth Policy Update

The Centers for Medicare & Medicaid Services issued the CY 2025 Medicare Physician Fee Schedule final rule and CY2025 Medicare Hospital Outpatient Prospective Payment System final rule, which include telehealth policies.

Absent Congressional action, the statutory limitations in place for Medicare telehealth services prior to the COVID-19 public health emergency will take effect for most telehealth services beginning January 1, 2025.

Click Here to Read More

Best Practices Guide: Using Telehealth in Hybrid Care

October 29, 2024

Best Practices Guide: Using Telehealth in Hybrid Care

A hybrid care approach uses a combination of virtual and in-person appointments to deliver appropriate care.

Hybrid telehealth, also called integrated care, combines in-person health care appointments with telehealth. This approach prioritizes the joint decision between the patient and their provider regarding whether and when a virtual visit is appropriate. A hybrid care approach offers flexible access to health care. This is especially useful for people who have difficulty getting to the provider’s office or need frequent care.

This best practice guide provides detailed information and resources for providers and health care organizations on how to use a hybrid care approach that integrates telehealth and in-person care.

What’s in the guide:

  • How to get started
  • Developing a strategy for hybrid care
  • Billing for hybrid care services
  • Preparing patients for hybrid care

Click Here to Access the Guide

Licensure Compacts: Increasing Access to Behavioral Health Care

October 29, 2024

Licensure Compacts: Increasing Access to Behavioral Health Care

Telehealth plays a significant role in meeting the need for behavioral health services and behavioral health professionals are subject to state licensure regulations, including for telehealth.

Learn how licensure compacts can improve access to behavioral health care.

Click Here to Watch the Video

Click Here to Learn more about Licensure Compacts

Click Here to Learn more about Licensure for Behavioral Health

Federally Qualified Health Center Telehealth Policies Fact Sheet

May 31, 2024

Federally Qualified Health Center Telehealth Policies Fact Sheet

The Health Resources and Services Administration (HRSA) National Policy Telehealth Resource Center released a fact sheet to help Federally Qualified Health Centers (FQHCs) navigate Medicaid telehealth reimbursement.

Find updated information and policies for Spring 2024

View Telehealth Policies and FQHC Fact Sheet

Center for Connected Health Policy

HIPAA and Privacy Concerns: Telehealth Technology Considerations

February 6, 2024

HIPAA and Privacy Concerns: Telehealth Technology Considerations

The telehealth platform you use should meet HIPAA requirements.

All telehealth services provided by covered health care providers and health plans must comply with the HIPAA Rules.

This means only using technology vendors that comply with HIPAA Rules and will enter into HIPAA business associate agreements .

Resources:

Trainings by American Institute of Healthcare Compliance (AIHC)