Category: Webinar

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

January 20, 2026

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

For ASCs and ambulatory providers, recoupments can be devastating. A single payer takeback can wipe out weeks or margin, strain small billing teams and trigger rework that outpatient workflows aren’t built to handle.

Yet recoupments – also called takebacks or chargebacks – remain one of the least understood revenue cycle risks in ambulatory care.

This on-demand webinar breaks down how recoupments work in ASC and ambulatory settings and why treating them like denials puts organizations at risk.

Attendees will take away a clear, practical primer on payer audits, retroactive adjustments and provider-level balances, with a focus on how these issues uniquely impact outpatient revenue cycles.

Learnings include:

  • Recoupment terminology and why confusion costs ASCs real dollars,
  • The true financial and operational impact on ambulatory revenue cycles,
  • How payer audits and retroactive adjustments drive outpatient takebacks,
  • Why denial workflows fail in ASC environments, and
  • How visibility and automation can help ambulatory teams regain control.

Click Here to Access this On-Demand Webinar

Whitepaper: The Revenue Cycle Automation Library – 15 Solutions

January 20, 2026

Whitepaper: The Revenue Cycle Automation Library – 15 Solutions

Denials are rising. Work is piling up. And hiring more staff isn’t a sustainable solution.

For today’s revenue leaders, small optimizations aren’t enough. It takes a new model – one where AI agents, robots and staff operate in sync to handle complex, high-volume tasks at speed.

That’s what this automation library delivers: 15 real-world examples of agentic automation driving measurable results across the revenue cycle, from eligibility and scheduling to denials and cash posting.

Learnings include:

  • How to reduce eligibility errors and prior authorization delays with agentic automation.
  • How to reclaim revenue with better edits, faster appeals and fewer manual steps.
  • How to free staff to focus on patients and not portals, paperwork or rework.

Click Here to Access this Whitepaper

Webinar: RCM Tech Trends You Can’t Ignore: Fresh Insights from UC San Diego Health, February 11

January 20, 2026

Webinar: RCM Tech Trends You Can’t Ignore: Fresh Insights from UC San Diego Health, February 11

Revenue cycle management priorities are shifting – and technology investments are leading the charge. In this session, join UC San Diego Health’s Chief Revenue Officer, Mike Vigo, as we explore today’s top organizational goals set forth by hospital and health system leaders, explore how those priorities vary across EHR platforms and share predictions for what’s next.

Backed by fresh data and market insights from more than 100+ healthcare finance leaders, we’ll examine where organizations are focusing their investments and how AI, automation and analytics are driving measurable results.

Walk away with a clear view of current trends, future outlooks and strategies to align technology with long-term financial performance.

Key Takeaways

  • Where health systems are investing in RCM tech and what’s driving ROI,
  • How EHR platform influences RCM strategy and spend, and
  • Real-world impact of AI and automation on revenue cycle performance.

Cost: Free

When: Wednesday, February 11, 12:00 p.m. – 1:00 p.m.

Click Here to Register

On-Demand Webinar: From Acceleration to Accountability: What Safe, Transparent AI Looks Like in Healthcare

January 20, 2026

On-Demand Webinar: From Acceleration to Accountability: What Safe, Transparent AI Looks Like in Healthcare

Hospitals and payers are integrating AI into workflows faster than ever but with acceleration comes scrutiny.

Patients want transparency. Regulators want guardrails. And health system leaders are asking: how do we ensure AI is safe?

In this session, URAC and members of its Health Care AI Accreditation Committee share insights on how health systems and payers are using AI today and where risks are rising.

Watch to learn:

  • The patient-provider implications of AI disclosures, data bias and decision-making,
  • The hidden risks of undisclosed AI in patient care and operations, and
  • Why accreditation is emerging as a signal of quality, trust and governance.

Click Here to Access this On-Demand Webinar

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

January 16, 2026

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

For ASCs and ambulatory providers, recoupments can be devastating. A single payer takeback can wipe out weeks of margin, strain small billing teams and trigger rework that outpatient workflows aren’t built to handle.

Yet recoupments – also called takebacks or chargebacks – remain one of the least understood revenue cycle risks in ambulatory care.

This on-demand webinar breaks down how recoupments work in ASC and ambulatory settings and why treating them like denials puts organizations at risk.

Attendees will take away a clear, practical primer on payer audits, retroactive adjustments and provider-level balances, with a focus on how these issues uniquely impact outpatient revenue cycles.

Learnings include:

  • Recoupment terminology and why confusion costs ASCs real dollars,
  • The true financial and operational impact on ambulatory revenue cycles,
  • How payer audits and retroactive adjustments drive outpatient takebacks,
  • Why denial workflows fail in ASC environments, and
  • How visibility and automation can help ambulatory teams regain control.

Click Here to Access this On-Demand Webinar

Webinar: From Retrospective to Real Time: Transforming CMS Star Rating and Leapfrog Objectives into Bedside Action, February 17

January 16, 2026

Webinar: From Retrospective to Real Time: Transforming CMS Star Rating and Leapfrog Objectives into Bedside Action, February 17

Hospitals are under constant pressure to perform in quality programs like CMS Star Ratings, Leapfrog, VBP and HRRP, yet most manage these initiatives retrospectively, through lagging metrics and after-action reviews.

The delay creates blind spots: frontline teams don’t know about the 10% of patients who drive the majority of CMS Star Ratings and other quality programs, or how to intervene in time to change outcomes.

This webinar shares how leading hospitals are connecting enterprise quality targets with real-time patient identification, risk stratification and care team activation, while patients are still in the bed.

Key takeaways:

  • Translate enterprise priorities into patient-level flags staff can act on daily,
  • Identify cohorts driving readmissions, mortality, and cost before discharge, and
  • Link stratified risk to workflows across rounding, discharge and care coordination.

Cost: Free

When: Tuesday, February 17, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: How Hospitals are Making Resident Well-Being Core to GME, February 5

January 16, 2026

Webinar: How Hospitals are Making Resident Well-Being Core to GME, February 5

Residency has always been demanding. But today’s trainees face new stressors layered on top of old ones: EHR overload, reduced autonomy, economic pressure and social isolation.

Traditional mental health models weren’t built for this – and residents are feeling the strain.

In this live webinar, join Mickey Trockel, MD, director of evidence-based innovation for Stanford University School of Medicine’s WellMD Center and Robert Flora, MD, chief academic officer and vice president of academic affairs at McLaren Health Care, to examine how modern graduate medical education is reshaping the mental health landscape.

They’ll explore the unique vulnerabilities of residents, how the training environment is changing in ways leaders underestimate, and why common mental health approaches fail in GME and what actually works.

Insights include:

  • How new GME dynamics interact with longstanding mental health risks,
  • Why traditional wellness programs often fail and what to replace them with, and
  • Practical steps to embed mental health infrastructure across training programs.

Cost: Free

When: Thursday, February 5, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Webinar: Prevention in Practice: Rethinking Health Cost Control, February 4

January 16, 2026

Webinar: Prevention in Practice: Rethinking Health Cost Control, February 4

GLP-1s and high-cost claims get the attention, but the real drain on health plans? Chronic disease driven by delayed intervention and low preventive care use.

Join finance and HR leaders from CommonSpirit and MedStar to explore a prevention-first model proven to reduce costs and improve health outcomes.

You’ll get their insights on engaging employees and measuring what matters and their strategy to shift from reactive to proactive care models.

Key takeaways:

  • Why prevention gaps are costing more than you think and how to close them,
  • How to build engagement in whole-person care, including condition management, and
  • Which metrics employers use to prove the ROI of prevention-first strategies.

Cost: Free

When: Wednesday, February 4, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: A Roadmap for Physician Alignment, Engagement and Retention, February 24

January 14, 2026

Webinar: A Roadmap for Physician Alignment, Engagement and Retention, February 24

This educational presentation delivers a practical roadmap for strengthening physician alignment, improving engagement, and supporting long-term retention in rural health organizations.

Led by Scott Polenz, a former rural hospital CEO who developed a micro-tertiary hospital serving rural communities and later oversaw physician recruitment, onboarding, and retention for more than 1,200 providers, the session focuses on leadership and operational approaches that influence workforce stability in rural settings.

The discussion walks through how misalignment develops, where engagement breaks down, and how rural organizations can implement sustainable retention systems using actionable tools, clear checkpoints, and data-informed decision-making. Emphasis is placed on approaches that can be applied immediately and adapted across hospitals and clinics of varying size and structure.

Participants will leave with a clear understanding of how to apply the roadmap in their own organization and how to measure progress through workforce stability, operational performance, and avoided recruitment and onboarding costs.

Learning Objectives:

Participants will be able to:

  • Apply a structured roadmap to strengthen physician alignment, engagement, and retention in rural settings,
  • Identify early indicators of misalignment and prioritize actions that influence retention outcomes,
  • Implement practical leadership and operational practices that support long-term physician commitment, and
  • Measure retention progress using workforce, operational, and financial indicators.

Attend this webinar to gain a practical roadmap for improving physician alignment, engagement, and retention in rural health organizations while supporting operational and financial stability.

Cost: Free

When: Tuesday, February 24, 1:00 p.m. – 2 p.m.

Click Here to Register

Webinar: Advancing Neurological Care in Rural America: Practical Approaches to Improve Diagnosis, Care, & Outcomes in MS & Parkinson’s, February 19

January 14, 2026

Webinar: Advancing Neurological Care in Rural America: Practical Approaches to Improve Diagnosis, Care, & Outcomes in MS & Parkinson’s, February 19

Rural health professionals are often the first point of contact for patients experiencing early symptoms of neurological conditions such as multiple sclerosis (MS) and Parkinson’s Disease (PPD). Yet, limited access to specialists, diagnostic tools, and coordinated care can delay diagnosis and lead to poor health outcomes.

This webinar equips rural health professionals with practical strategies to recognize, manage, and refer patients with MS and Parkinson’s disease. Participants will gain insights into early symptom recognition, best practices for ongoing wellness and care, and the latest treatments and strategies to improve quality of life for patients.

By strengthening local capacity to recognize and intervene with these complex neurological conditions, rural health teams can reduce diagnostic delays, improve treatment adherence, and achieve better long-term outcomes for people living with MS and PD.

Cost: Free

When: Thursday, February 19 1:00 p.m. – 2:00 p.m.

Click Here to Register