July 10, 2025

Webinar: When IT Systems go Dark – Monument Health and Aspirus Health Share the Playbook, July 21

Every minute of unplanned IT downtime puts patients, revenue, and reputation at risk. Join Becker’s Healthcare for a candid look at how leading health systems keep care moving when core systems fail.

CIO Patrick Woodard, MD (Monument Health) teams up with Lisa K. Rowe-Peplinski, DNP, MSN, RN, CPHQ (Vice President, system Nursing Operations, Aspirus Health) and Healthlink Advisors resiliency leads Steve Hendrick and Zahid Rathore to walk you through a proven, operations-first approach that goes far beyond traditional disaster-recovery checklists. You’ll leave with a framework your team can adapt tomorrow.

Key Takeaways

• Stand up a cross-functional response program spanning clinical, nursing, revenue cycle, and supply-chain workflows,
• Identify hidden failure points that jeopardize patient safety during extended outages,
• Run live tabletop simulations to pressure-test people, processes, and manual workarounds in advance, and
• Build department-level playbooks that restore care delivery and cash flow within hours rather than days.

Cost: Free

When: Monday, July 21, 11:00 a.m. – 12:00 p.m.

Click Here to Register

July 9, 2025

MHA Webinar: Credentialing Considerations for Health Care Executives, August 12

Credentialing is important for health care organizations because it ensures that health care providers meet quality standards and protect patients. Credentialing also helps to reduce malpractice risks.

In a health care setting, everyone involved in the process of verifying and approving providers to practice in the facility needs to understand their role. This includes the medical staff office, health care providers, risk managers, department leaders and ultimately, the governing board.

Ensuring only qualified providers are allowed to practice within the hospital helps protect patients from potential harm and prevent the facility from negligent credentialing claims.

Cost: Complimentary to MHA Members

When: Tuesday, August 12, 9:00 a.m. – 10:30 a.m.

Click Here to Learn More and Register

July 9, 2025

On-Demand Webinar: How Healthcare Organizations Can Tackle Telehealth Training Gaps

Telehealth adoption has surged in recent years, but gaps in training, confidence and standardization persist, creating risk for providers and patients alike.

The American Heart Association has developed a national certification model ton close these gaps and set standards for telehealth proficiency. Join Ritu Thamman, MD, a cardiologist and member of the AHA’s Telehealth Advisory Workgroup, for a discussion on the role certification and education programs play in driving better virtual care delivery.

Attendees will earn one Continuing Education Unit (CEU) and limited-time access to AHA resources.

You will learn:

• How the AHA built a scalable telehealth certification framework,
• Why certification is key to clinical credibility and ROI, and
• Education offerings that support real-world telehealth success.

Cost: Free

When: On-demand, you may view at your convenience

Click Here to Access On-demand Webinar

July 9, 2025

Webinar: Why AI Agents are Winning the Healthcare Experience War in the Contact Center, July 21

Patient expectations are rising and legacy contact centers aren’t keeping up. The result? Frustrated patients, exhausted staff and missed opportunities to build loyalty. But some health systems are flipping the script with help from AI agents purpose-built for healthcare.

Join an industry expert for a discussion on how leading organizations are deploying AI agents to manage routine tasks, from scheduling and benefits explanation to billing and lab access – freeing staff to focus on more complex, high-value patient needs.

What You’ll Learn:

• How healthcare AI agents reduce call times by 20% and speed up onboarding by 40%,
• How to deploy a digital workforce that operates 24/7 in multiple languages while maintaining HIPAA compliance, and
• How to build a compliant, scalable AI strategy that improves both access and satisfaction.

Cost: Free

When: Monday, July 21, 11:00 a.m. – 12:00 p.m.

Click Here to Register

July 8, 2025

Webinar: Achieving Departmental Excellence Through a Modernized Physician Scheduling Strategy, August 27

Optimizing physician time and aligning with patient demand helps your practice run smoothly and can even positively impact patients’ access to care. By modernizing provider schedule management, you can achieve greater administrative efficiency with fewer errors as well as gain increased visibility and control over physician productivity and performance. Ensuring fair and equitable schedules goes a long way toward improving physician satisfaction and retention.

On August 27, Becker’s Healthcare will host a live webinar revealing how elevating your scheduling ecosystem can protect your most valuable resource – your physicians.

Key Takeaways will include:

• How the physician schedule impacts operational efficiency, physician productivity,
• How automation of schedule creation can strengthen your physician workforce, and
• How schedule data can be used to improve physician utilization.

Cost: Free

When: Thursday, August 27, 11:00 a.m. – 12:00 p.m.

Click Here to Register

July 7, 2025

Webinar: Reaching High-Risk Patient at Home, July 31

Home health care models are here to stay – but only if patients stay engaged, safe and connected. That’s where scalable, HIPAA-compliant technology makes the difference.

In this session, commercial and technology leaders reveal how to transform care delivery at home. From real-time data capture to proactive outreach, they’ll share how to drive sustained engagement – even in the hardest-to-reach populations.

You Will Learn

• How to support outreach ton high-risk, high-cost patients,
• The tech stack powering real-time alerts, remote monitoring and user-friendly devices, and
• Design principles for scalable, secure, and simple at-home care delivery.

Cost: Free

When: Thursday, July 31, 12:00 p.m. – 1:00 p.m.

Click Here to Register

July 7, 2025

MHA Webinar: Credentialing Considerations for Health Care Executives, August 12

Credentialing is important for health care organizations because it ensures that health care providers meet quality standards and protect patients. Credentialing also he4lps to reduce malpractice risks.

In a health care setting, everyone involved in the process of verifying and approving providers to practice in the facility needs to in the facility needs to understand t6heir role. This includes the medical staff office, health care providers, risk managers, department leaders, and ultimately, the governing board.

Ensuring only qualified providers are allowed to practice within the hospital helps protect patients from potential harm and prevent the facility from negligent credentialing claims.

Cost: No charge for MHA Members

When: Tuesday, August 12, 9:00 a.m. – 10:30 a.m.

Click Here to Register

July 7, 2025

Webinar: Mastering Medicare Advantage: How to Clean up Claims and Get Paid Faster, On-Demand

Nearly two-thirds of healthcare organizations say Medicare Advantage is harder to manage than other plans – and for good reason. Restrictive policies, opaque coverage rules and rising prior authorization demands are driving up denials and workforce inefficiencies.

For ASCs, every reworked claim and delayed payment hits harder – especially with lean staff and tight margins.

This 30-minute webinar is your playbook to taking back control. Get clear, proven strategies to clean up MA claims, reduce administrative burden and recover revenue that’s slipping through the cracks

Learn How To:

• Submit cleaner claims to improve MA payment accuracy,
• Reduce denials caused by restrictive MA coverage rules, and
• Minimize shadow claim confusion and prior auth delays.

Cost: Free

When: On-demand, watch at your convenience

Click Here to Watch Webinar

July 7, 2025

Webinar: Denials are on Fire. Don’t Wait for a Board Meeting to Grab a Fire Hose, July 10

If your hospital is facing rising denials, mounting write-offs, and margin pressure that feels like a five-alarm fire, this is the conversation you can’t afford to miss. In this eye-opening, fast-paced webinar, they will break down why waiting for perfect ROI models or pilot programs is costing hospitals millions – and why action, not analysis, is the new survival strategy.

You’ll hear directly from physician-led denial defense experts who know the reality of reimbursement firefighting from both clinical and operational trenches.

This session will walk your through the cracks in traditional revenue cycle tools, the hidden costs of delayed decisions, and the transformative power of automation when it’s built by physicians, for hospitals. We’ll also introduce Aerolib.ai – the scalable, AI-powered denial defense platform designed to streamline appeals, uncover denial patterns in real time, and integrate effortlessly with your clinical and case management teams.

Cost: Free

When: Thursday, July 10, 12:00 p.m.

Click Here to Register

July 2, 2025

Rural Emergency Hospital: A Facilitated Discussion with REH Executives, July 10

Effective January 1, 2023, Medicare introduced the Rural Emergency Hospital (REH) provider type to help sustain essential services in rural communities facing hospital closures. Eligible Critical Access Hospitals and small rural hospitals may convert to an REH to preserve emergency and outpatient care.

Join the Rural Health Redesign Center for a session hosted by the Rural Emergency Hospital Technical Assistance Center, featuring a panel of REH executives sharing firsthand experiences and technical assistance available for hospitals exploring the Reh designation.

Target Audience:

• Critical Access Hospitals
• Other rural hospitals considering conversion to a Rural Emergency Hospital

Cost: Free

When: Thursday, July 10, 2:00 p.m. – 3:00 p.m.

Click Here to Register