March 30, 2026

MHA Webinar: Discharge Planning, April 13

This session will provide an overview of the Centers for Medicare & Medicaid Services’ regulations governing the provision of discharge planning in hospitals. The new interpretive guidelines and the applicability of old discharge-planning surveyor worksheets will be discussed.

Objectives:

• Describe basic requirements for discharge planning conditions of participation,
• Discuss CMS expectations for safe discharge to post-acute providers, and
• Discuss the applicability of how to use the surveyor discharge-planning worksheets.

Audience:

• CEOs,
• Chief Medical Officers,
• Chief Nursing Officers,
• Compliance personnel,
• Emergency department staff,
• Legal counsel,
• Nurses,
• Physicians,
• Quality improvement and risk managers, and
• Safety officers

Cost:

• MHA members – $225
• Non members – $325

When: Monday, April 13

To ensure you receive all course materials needed to participate, register before April 10.

Click Here to Register

March 27, 2026

Webinar: Doing Nothing Isn’t Neutral: The Right Way to Manage Estates in an Aging America, March 30

Revenue cycle leaders are investing heavily in hot topics such as AI automation, denial management, and front-end transformation. But while the spotlight stays there, a major financial risk is quietly accelerating, and most organizations aren’t prepared.

An aging population, combined with high end-of-life care costs and rising self-pay balances, is creating a sharp increase in complex, estate-related accounts. By 2050, more than 1 in 5 Americans will be over 65. That shift isn’t theoretical; it’s already impacting recoveries, compliance exposure, and brand reputation.

And in many health systems, estate processes are still fragmented, inconsistent, or reactive.

Doing nothing isn’t neutral. It costs you.

Join leaders from Prisma Health, Mercy Health System, and the Johns Hopkins Health System for a candid, executive-level discussion on what leading organizations are doing differently and what your team must put in place now to protect revenue, reduce risk, and manage estates effectively in an aging America.

You will learn:

• Compliance and reimbursement risks linked to inconsistent estate processes,
• How leading systems are integrating estate workflows into broader revenue cycle strategy, and
• Opportunities to improve financial performance while protecting family experience.

Cost: Free

When: Monday, March 30, 1:00 p.m. – 2:00 p.m.

Click Here to Register

March 27, 2026

Webinar: Prevention by Design: the Next Era of Intelligent Revenue Cycle Strategy, March 31

As payer complexity increases and margins narrow, revenue cycle leaders are moving beyond reactive fixes.

Advances in automation, AI and process modernization are driving measurable gains in denials management, coding accuracy and AR follow-up – while enabling earlier intervention across the claims lifecycle.

In this panel discussion, leaders will discuss how AI is advancing beyond task automation to influence how claims are triggered, prioritized and routed. By embedding intelligence upstream, organizations can prevent avoidable denials, reduce aged AR and accelerate cash flow in a demanding payer environment.

Join to Learn:

• How to shift revenue cycle strategy upstream to prevent revenue leakage,
• Where AI is delivering the strongest financial and operational impact, and
• How to align people, process and technology to strengthen margins without adding burden to clinical or front-line teams.

Cost: Free

When: Tuesday, March 31, 12:00 p.m. – 1:00 p.m.

Click Here to Register

March 27, 2026

Rural Health Lecture Series: Missouri Perinatal Quality Collaborative: Maternal-Infant Health Trends and State Actions, April 7

The topic for this lecture is Missouri Perinatal Quality Collaboration: Maternal-Infant Health Trends and State Actions.

Cost: Free

When: Tuesday, April 7, 6:00 p.m.

Click Here to Register

March 26, 2026

Webinar: Why Inpatient Coding Quality is Now a Governance Issue, March 31

Ninety-five percent. Ninety-seven percent. Ninety-eight percent. Accuracy rates look strong on paper. But are they enough?

In today’s environment, payers are using advanced analytics to flag documentation inconsistencies at scale. Clinical validation denials are rising. Audit scrutiny is intensifying. At the same time, staffing instability is straining traditional oversight models.

Accuracy alone cannot answer the questions executives are now asking: Are we truly capturing patient acuity? Are our diagnoses clinically defensible under payer review? Are we measuring what matters – or just what is easy to measure?

In 2026, inpatient coding quality is no longer just an operational benchmark. It is a governance issue directly tied to financial transparency, compliance exposure and executive accountability.

Join this candid discussion on how hospital leaders are redefining coding oversight beyond accuracy percentages.

You’ll explore:

• Why traditional accuracy rates can mask documentation gaps,
• The difference between technically correct coding and clinically defensible coding,
• How CC and MCC capture trends influence acuity representation and reimbursement integrity, and
• Where CDI and coding alignment breaks down – and how to close the gap.

Cost: Free

When: Tuesday, March 31, 11:00 a.m. – 12:00 p.m.

Click Here to Register

March 26, 2026

Webinar: Inside the Referral Gaps Costing Health Systems Patients and Growth, March 31

Demand for specialty care is growing rapidly, while physician shortages continue to strain access. Yet many health systems still manage referrals using a first-in, first-out (FIFO) approach, placing urgent and routine patients in the same queue. When patients stall, access suffers, and revenue walks out the door.

Leaders from MUSC Physicians, Novant Health and Jefferson Health will break down how they are strengthening patient flow with intelligent triage across complex.

This session explores:

• Where breakdowns most commonly occur – and how to pinpoint them with data,
• How to standardize patient routing and triage across service lines, and
• Operational changes that increase scheduled visit conversion.

Cost: Free

When: Tuesday, March 31, 1:00 p.m. – 2:00 p.m.

Click Here to Register

March 26, 2026

Webinar: Precision Medicine as Strategy: St. Luke’s Enterprise Approach, Marcy 27

Health systems cannot afford fragmented specialty care or missed downstream opportunity.

Three years ago, St. Luke’s University Health Network made a deliberate decision to invest in precision medicine as a core enterprise priority. Through its DNA Answers program, the health system aligned clinical innovation with market strategy.

In this session, St. Luke’s leaders share how they moved from vision to execution and why timing, partnership structure and executive alignment made the difference.

Insights include:

• The business case that elevated precision medicine to a board-level priority,
• How St. Luke’s structured its partnership to move faster and avoid adoption barriers, and
• The cultural shift sparked by patient stories and executive sponsorship.

Cost: Free

When: Friday, March 27, 12:00 p.m. – 1:00 p.m.

Click Here to Register

March 24, 2026

Webinar: Scaling AI with Confidence: Turning Early Use Cases Into Enterprise Value, March 26

Healthcare leaders face daily tension: contact centers are overwhelmed, patient communication is fragmented, and staff workflows remain manual.

Add a crowded, fast-moving AI ecosystem, and the risk of missteps increases. Many health systems recognize AI’s promise but struggle to translate it into sustained operational and financial impact.

In this webinar, leaders from 42 North Dental and Unio Health Partners share what worked, what did not, and what they would approach differently if given a chance.

You’ll learn how organizations have:

• Identified high-impact operational use cases for early AI winds,
• Improved first-call resolution and reduced contact center strain, and
• Established a scalable roadmap to deploy AI across the enterprise.

Cost: Free

When: Thursday, March 26, 11:00 a.m. – 12:00 p.m.

Click Here to Register

March 24, 2026

Webinar: Beyond Cost Centers: Finding Margin Opportunity Through Encounter Level Variation, March 25

Hospital margins remain under pressure, yet most organizations still rely on cost center reporting to understand profitability.

The problem is that cost centers rarely reveal where margin is truly gained or lost. Variation often occurs across providers, sites of care, and individual patient encounters – but traditional financial reporting makes it difficult to see.

In this session, we’ll discuss how external Cost & Margin benchmarks for healthcare organizations across the country connect financial, operational, and reimbursement data to reveal profitability at the encounter level.

With this level of insight, finance teams can uncover variation, identify margin opportunity, and better support strategic and operational decisions.

Insights include:

• Why cost center reporting often hides meaningful margin variation,
• How encounter-level cost and reimbursement data reveal true profitability drivers,
• Where organizations are uncovering margin opportunities across providers and sites of care, and
• How finance leaders are using these insights to support smarter operational and strategic decisions.

Cost: Free

When: Wednesday, March 25, 1:00 p.m. – 2:00 p.m.

Click Here to Register

March 23, 2026

Webinar: IT Sprawl: The Risks, Costs, and Capital Hiding in Plain Sight, March 27

Healthcare organizations often assume that go-lives are the final step in major technology implementations. In reality, it marks the beginning of a new and more complex challenge: what remains.

At many health systems, legacy applications, redundant tools and unsupported software quietly accumulate over time, each adding incremental cyber exposure, compliance vulnerability and operational costs.

The result is mounting technical debt at a time when margins are compressed, AI investment is accelerating, and boards demand clearer financial accountability from IT leaders.

Application rationalization offers a path forward – but only when it is treated as a strategic discipline rather than a periodic cleanup effort.

In this session, two experts will outline how healthcare organizations can reframe rationalization as a lever for control, capital recovery and risk mitigation.

You will learn:

• The financial, cyber and compliance risks embedded in unmanaged application portfolios,
• How to quantify technical debt and its impact on margins and enterprise liability,
• Why rationalization efforts stall – and how to overcome organizational resistance, and
• How application rationalization supports M&A diligence, board reporting and AI investment capacity.

Cost: Free

When: Friday, March 27, 12:00 p.m. – 1:00 p.m.

Click Here to Register