May 4, 2026

Webinar: How Ochsner Health is aligning Perioperative Performance, Supply Chain, & Clinical Variation, June 4

The perioperative environment is one of the largest untapped sources of financial and operational improvement in health systems – and most organizations still aren’t capturing it.

Unwarranted clinical variation, misaligned supply chain strategy and siloed decision-making quietly erode margins without triggering obvious alarms. The systems pulling ahead are the ones connecting data, physicians and finance around a shared operational picture.

Ochsner Health is one of them. In this webinar, leaders from Ochsner will share how they’re approaching perioperative optimization through advanced analytics, physician engagement and cross-functional collaboration – and what it takes to translate data into decisions that actually move margins.

You’ll leave with:

• How to identify the key drivers of perioperative margin leakage in your organization,
• Strategize to reduce clinical variation through physician alignment and data transparency,
• How supply chain optimization directly affects financial and clinical performance, and
• Approaches to building collaboration across medical, operational and finance teams.

Cost: Free

When: Thursday, June 4, 11:00 a.m. – 12:00 p.m.

Click Here to Register

May 1, 2026

PFAC Office Hours: HCAHPS Questions – The Hospital Environment, June 3

This virtual event will empower health care professionals with practical strategies to elevate patient experience and improve Hospital Consumer Assessment of Healthcare Providers and Systems performance. The conversation is guided by patient experience leaders across the state and will focus specifically on the HCAHPS domains regarding the hospital environment.

Through real-world examples and evidence-based techniques, speakers will address the moments that matter most to patients. Attendees will gain actionable tools to strengthen consistency in care delivery, leading to improved patient perceptions and stronger HCAHPS results.

This event is designed to provide insights you can implement immediately to enhance teamwork, elevate patient-centered care, and positively impact both patient satisfaction and organizational outcomes. Because this is an office hours call format, during the last half of the call, members of MHA’s statewide Patient and Family Advisory Council will field questions, share stories and have conversations with the audience.

To ensure you receive all course materials needed to participate, register before June 3, 2026, 12 p.m.

Cost: Free

When: Wednesday, June 3, 1:00 p.m. – 2 p.m.

Click Here to Register

May 1, 2026

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

Length of stay is one of the most significant sources of avoidable cost and operational strain in hospitals today, yet many health systems still struggle to reduce unwarranted variation in inpatient days in a clinically appropriate and sustainable way.

In this webinar, hospital leaders will hear how AdventHealth addressed avoidable length of stay by aligning IT and care management and implementing coordinated changes to people, processes and technology. Presenters will share how greater transparency across discharge processes supported timely, appropriate post-acute placement – enhancing patient-centered care and creating more predictable patient flow.

Attendees will learn how this work helped AdventHealth unlock $48.6M in system-wide value (full-year impact), achieve a 9% improvement in length of stay, cut post-acute placement time in half and improve patient flow across more than 50 hospitals.

Attendees will learn how to:

• Identify the highest-impact drivers of avoidable length of stay tied to post-acute discharge delays,
• Align IT and care management to improve visibility, accountability and timely decision-making,
• Translate length of stay improvement into measurable financial impact and increased capacity, and
• Apply a repeatable, system-ready approach to sustaining care transition improvements at scale while integrating with an existing EMR.

Click Here to Download this On-Demand Webinar

May 1, 2026

Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

Imagine a patient asking an AI assistant to find the best hospital nearby – and your organization doesn’t appear. Not because of care quality, but because your digital reputation doesn’t reflect it.

This session will give you a clear framework for building the kind of online presence that earns visibility in both traditional and AI-driven search – so your organization shows up when and where patients are looking.

Baptist Memorial Health Care is already doing this work. In just two years, the system scaled from 4,000 to more than 50,000 annual reviews, raised its average rating from 4.4 to 4.7 stars and earned Best in Class reputation awards for 400-plus locations. Their experience offers a practical roadmap for health systems ready to take reputation strategy seriously.

Join this conversation to learn what it takes to turn patient feedback into a competitive advantage.

• How Baptist Memorial Health Care built a systemwide reputation strategy that delivered measurable results,
• Why reviews and patient sentiment are now critical to visibility in AI-powered search,
• How to position your organization as the top choice when patients use conversational AI to find care, and
• Actionable steps to operationalize feedback collection and strengthen patient trust at scale.

Cost: Free

When: Thursday, May 21, 12:00 p.m. – 1:00 p.m.

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May 1, 2026

Webinar: Rethinking Cancer Screening: Moving Toward More Personalized Strategies, May 21

Cancer screening is evolving, and health systems are increasingly reassessing how to move beyond one-size-fits-all approaches.

In this discussion, leaders will explore how organizations are approaching screening today and where more personalized strategies may strengthen early detection of potential concerns.

From hereditary risk assessment to blood-based detection, they’ll examine what complementary approaches can support more informed, individualized screening over time.

You’ll learn:

• How organizations are evaluating and evolving their cancer screening strategies,
• Ways to balance population-based screening with individual risk variation, and
• Considerations for integrating multiple screening modalities into care pathways.

Cost: Free

When: Thursday, May 21, 11:00 a.m. – 12:00 p.m.

Click Here to Register

May 1, 2026

Webinar: Texas Oncology is Redefining Infusion Capacity with Real-time Analytics, May 19

Staffing shortages and rising demand are forcing infusion centers to operate with limited visibility into true capacity. Static reports and retrospective data no longer support the pace of operational decision-making required today.

The result: bottlenecks, underutilized resources and added strain on care teams.

In this session, leaders from Texas Oncology share how they use advanced analytics to evaluate real nursing capacity, uncover scheduling constraints and better align staffing with actual demand across multiple sites.

Insights include:

• How Texas Oncology identifies hidden capacity across infusion sites,
• Ways to align staffing models with real-time demand patterns, and
• Strategies to reduce scheduling friction and improve patient flow.

Cost: Free

When: Tuesday, May 19, 1:00 p.m. – 2:00 p.m.

Click Here to Register

April 28, 2026

Whitepaper: 20 Criteria Hospital Leaders Should Use to Evaluate Telepsychiatry

Hospitals are under increasing pressure to expand behavioral health access while managing emergency department congestion, inpatient capacity and limited psychiatric coverage.

Many organizations have adopted telepsychiatry to reduce boarding and improve access, yet leaders often struggle to evaluate which partners can meet hospital-level standards for quality, reliability and integration. Without a clear framework, critical gaps in credentialing, response times or workflows can be missed.

This whitepaper offers a practical checklist outlining 20 criteria to guide telepsychiatry partner evaluations. It helps hospital leaders move beyond surface features to assess long-term clinical, operational and financial fit.

Key takeaways include:

• How virtual behavioral health services can improve access and reduce ED bottlenecks,
• Quality, credentialing and governance criteria leaders should assess,
• Operational and technology requi8rements that support timely consults, and
• Reporting and financial considerations that impact sustainability.

Click Here to Download Whitepaper

April 28, 2026

Webinar: Getting Documentation Right the First Time, May 7

Clinical Documentation Integrity (CDI) teams play a critical role in ensuring diagnoses are accurate, supported, and reflective of the care delivered. But as charts grow more complex and payer scrutiny of retrospective documentation review increases, changes to documentation that happen after the clinical moment are becoming harder to defend – increasing risk of denials, delaying reimbursement, and driving rework for CDI teams and clinicians. The solution: using technology to get documentation right the first time, to get reimbursed the first time.

Join Regard’s Chief Medical Officer, Dr. David Kirk, and CDI leaders as they explore what it takes to get documentation right the first time. This session examines how using technology to recommend diagnoses supported by clinically relevant evidence from the chart, during care delivery – reduces avoidable queries, strengthens defensibility, and lets CDI teams focus their expertise where it matters most: clinical validation, quality alignment, and denial prevention.

Cost: Free

When: Thursday, May 7, 2:00 p.m. – 3:00 p.m.

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April 28, 2026

Webinar: How UC San Diego Health is Making AI a Core Operating Model, May 12

Many health systems are deploying AI tools, but UC San Diego Health is emerging as a leading example of AI as an operating model, where it has embedded across clinical care, operations, and patient experience rather than deployed as isolated tools.

This session breaks down how UCSD Health structures and governs a growing portfolio of AI initiatives, applying distinct frameworks to predictive AI, generative AI and operational automation.

Learn how the organization used ambient documentation as an entry point to expand AI into adjacent workflows – from patient communication to population-level intelligence and real-time operational decision-making.

The conversation moves from strategy to execution, covering governance models that enable scale and evaluation practices built into every deployment.

Key learnings:

• Why predictive AI, generative AI and operational automation require different governance and adoption frameworks,
• How UCSD Health manages a constant influx of AI initiatives through structured intake,
• How a single high-adoption use case – ambient documentation – can unlock broader workflow transformation, and
• What it means to treat AI as an ongoing discipline with continuous evaluation.

Cost: Free

When: Tuesday, May 12, 1:00 p.m. – 2:00 p.m.

Click Here to Register

April 28, 2026

Webinar: Reimbursement at Risk: Rethinking Water Safety in the OBBBA Era, May 28

The One Big Beautiful Bill Act has enacted more than $1 trillion in Medicaid reductions over the next decade. As reimbursement tightens and patients arrive later with more advanced conditions, the cost of preventable, non-reimbursable infections is climbing.

Waterborne pathogens – including pseudomonas, legionella and mycobacteria – are a significant and often underestimated driver of hospital-acquired infections. Yet many hospitals are still operating under decades-old water quality standards that experts say may no longer reflect the current evidence, tolerating positivity thresholds that growing research suggests are too permissive.

This session cuts through the complexity. Water safety experts walk through the root causes of poor water quality, the shifting standards landscape and what a prospective approach to waterborne pathogen management looks like in practice.

You will learn:

• How standards for waterborne pathogens are evolving and what that means for your facility,
• Root causes of poor water quality and their clinical and financial consequences,
• Methods hospitals are using to move from reactive to prospective water treatment, and
• How better water management can lower long-term treatment costs and reduce infection risk.

Cost: Free

When: Thursday, May 28, 1:00 p.m. – 2:00 p.m.

Click Here to Register