January 14, 2026
New Form for Provider Complaints about Medicare Advantage Plans
The Centers for Medicare & Medicaid Services (CMS) launched a new online form for providers to submit complaints about Medicare Advantage plans.
The form collects basic information about the complainant, beneficiary, provider, and plan, along with a summary of the complaint.
Submitted complaints will be routed to CMS’s Health Plan Management System (HPMS) Complaints Tracking Module (CTM), where they will be queued and reviewed by CMS.
Click Here to Access Provider Complaints Form
Click Here to Review CMS’s Health Plan Management System Complaints Tracking Module