Rural Spotlight

Whitepaper: The Hidden Revenue Loss Hospitals Rarely See Until it’s Too Late

May 13, 2026

Whitepaper: The Hidden Revenue Loss Hospitals Rarely See Until it’s Too Late

Hospitals focus heavily on denials – but denials are only part of the problem.

Across the U.S., hospitals are losing millions each year to incomplete or inconsistent documentation that understates the true complexity of care delivered. Beyond visible denials lies a larger, quieter margin gap: the “Silent Payer Discount,” where eared revenue is quietly forfeited because documentation accuracy upstream before claims ever reach the payer.

Inside the whitepaper:

  • How mid-revenue cycle breakdowns drive both denials and underpayment,
  • Where documentation gaps most commonly trigger revenue loss, and
  • How clinically governed review models are improving accuracy before billing.

Click Here to Download this Whitepaper

Webinar: Why Traditional Denial Tracking is Missing the Most Damaging Losses, June 2

May 13, 2026

Webinar: Why Traditional Denial Tracking is Missing the Most Damaging Losses, June 2

Hospitals spent $43 billion in 2025 chasing payments insurers already owed them. Payer tactics have grown more sophisticated, more automated and harder to detect – and many of the most financially damaging losses, including DRG downgrades, never trigger a formal denial alert at all.

The pressure compounds quickly. Disconnected CDI, coding and denials teams generate gaps that payers exploit. Traditional denial tracking dashboards miss what was never flagged. Contract leverage sits unused while reimbursement quietly erodes. And RCM technology decisions get made under a flood of AI marketing claims that don’t always translate to financial outcomes.

This panel brings revenue cycle, CDI and clinical leaders together for a frank conversation about what’s working and what isn’t.

The discussion will cover:

  • Why denial rates are rising across major payers and how hospitals must respond,
  • How siloed CDI, coding and denials teams compound revenue loss,
  • What traditional denial tracking misses – especially DRG downgrades, and
  • Where payer contracts are being underused as a defense strategy.

Cost: Free

When: Tuesday, June 2, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: The Current Telehealth Policy Landscape: What System Leaders Need to Know, May 27

May 13, 2026

Webinar: The Current Telehealth Policy Landscape: What System Leaders Need to Know, May 27

Telehealth policy is shifting fast – and the decisions being made now will shape how hospitals and health systems deliver virtual care for years to come.

Federal waivers have been extended through 2027, but long-term permanence remains unresolved, state regulations continue to diverge and payment policy is creating new pressure points across cardiovascular and chronic disease programs.

In this live webinar, a national policy research analyst at the American Heart Association and UNC Health’s chief medical informatics officer will break down the policy environment in plain terms – and explain what it means for your organization.

Key takeaways:

  • How federal and state laws, regulations and waivers are shaping telehealth delivery today,
  • How payment policy and coverage decisions affect the sustainability of virtual care programs,
  • The American Heart Association’s current policy priorities in telehealth and digital health, and
  • How evolving policy affects equity, access and outcomes in cardiovascular and chronic disease care.

Cost: Free

When: Wednesday, May 27, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: AI-embedded EHR: A Practical Path to Outpatient Efficiency, May 27

May 13, 2026

Webinar: AI-embedded EHR: A Practical Path to Outpatient Efficiency, May 27

Ambulatory organizations are under pressure to reduce administrative burden, improve clinician satisfaction and deliver a more consistent patient experience – all without compromising security or trust.

The answer isn’t another bolt-on tool. It’s AI built directly into the EHR workflows clinicians already use.

This webinar explores how an AI-embedded platform addresses persistent outpatient challenges: supporting seamless transitions for clinicians across devices and roles, reducing documentation load and enabling more informed decisions – while keeping governance and security practices integrated by design.

Key learnings:

  • How AI embedded in EHR workflows streamline clinical operations end-to-end,
  • Ways conversational search and AI-powered clinical summaries improve access to information and support faster decisions,
  • Governance and security considerations for deploying AI responsibly in the clinical setting, and
  • How to measure outcomes that matter: clinical efficiency, care team experience and patient trust.

Cost: Free

When: Wednesday, May 27, 11:00 a.m. – 12:00 p.m.

Click Here to Register

MRHA Webinar: How Pulse Telehealth Resource Center Supports the Future of Virtual Communities, August 13

May 13, 2026

MRHA Webinar: How Pulse Telehealth Resource Center Supports the Future of Virtual Communities, August 13

Telehealth continues to play an important role in improving healthcare access across rural communities, helping providers expand services, reduce barriers to care and better meet the needs of medically underserved populations.

This webinar will introduce the HRSA-funded Pulse Telehealth Resource Center (PulseTRC), which now serves Missouri, Kansas, and Oklahoma as the region’s federally designated telehealth resource center, continuing the work previously supported through the Heartland Telehealth Resource Center.

Participants will learn how PulseTRC supports healthcare professionals, policymakers, and community organizations through free research-based rresources designed to strengthen telehealth and virtual care delivery.

The session will provide an overview of available tools and services, including:

  • technical assistance,
  • educational webinars,
  • policy and billing guidance,
  • technology resources,
  • virtual health access mapping, and
  • telehealth best practices.

Attendees will also explore how telehealth can improve healthcare access, increase operational efficiency, and support sustainability in rural communities.

Target Audience:

  • healthcare professionals,
  • policymakers,
  • community organizations, and
  • individuals interested in expanding healthcare access and virtual care

Cost: Free

When: Thursday, August 13, 12:00 p.m.

Click Here to Register

On-Demand Webinar: AI-powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

May 13, 2026

On-Demand Webinar: AI-powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

Coding accuracy sits at the center of both financial performance and clinical efficiency but staffing and resources are not keeping pace for many practices. As pressures increase, practices are turning to AI-powered support to keep pace and avoid falling behind.

As documentation requirements evolve and payer scrutiny increases, small inconsistencies in coding can create downstream denials, delayed payments, and unnecessary administrative burden for physicians and staff. AI-enable coding tools now help practices address these challenges earlier in the revenue cycle, allowing coders and billers to focus on higher-value work instead of time-consuming, lower-impact tasks.

In this webinar, healthcare leaders will explore how practices across specialties are taking a more consistent, supported approach to medical coding by adopting AI-driven insights and automation. It will focus on practical strategies to improve accuracy earlier in the revenue cycle, allowing coders and billers to focus on higher-value work instead of time-consuming, lower impact tasks.

In this webinar, healthcare leaders will explore how practices across specialties are taking a more consistent, supported approach to medical coding by adopting AI-driven insights and automation. It will focus on practical strategies to improve accuracy earlier in the revenue cycle, reduce avoidable rework and support cleaner claims, all while enabling coding and billing teams to work at the top of their license and deliver greater value to the practice.

You’ll learn:

  • How to reduce denials and rework by improving coding accuracy and consistency using AI-powered support,
  • Where coding issues most often create downstream revenue cycle disruption,
  • Practical ways to support cleaner claims earlier in the revenue cycle while shifting staff towards higher-impact work.

Cost: Free

Click Here to Download this On-Demand Webinar

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

May 13, 2026

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

Learn how aligning IT and care management reduced avoidable length of stay, improved throughput, and strengthened system-wide performance.

Length of stay is one of the most significant sources of avoidable cost and operational strain in hospitals today, yet many health systems still struggle to reduce unwarranted variation in inpatient days in a clinically appropriate and sustainable way.

In this webinar, hospital leaders will hear how AdventHealth addressed avoidable length of stay by aligning IT and care management and implementing coordinated changes to people, processes and technology. Presenters will share how greater transparency across discharge processes supported timely, appropriate post-acute placement – enhancing patient-centered care and creating more predictable patient flow.

Attendees will learn how this work helped AdventHealth unlock $48.6M in system-wide value (full-year impact), achieve a 9% improvement in length of stay, cut post-acute placement time in half and improve patient flow across more than 50 hospitals.

Attendees will learn how to:

  • Identify the highest-impact drivers of avoidable length of stay tied to post-acute discharge delays,
  • Align IT and care management to improve visibility, accountability and timely decision-making,
  • Translate length of stay improvement into measurable financial impact and increased capacity, and
  • Apply a repeatable, system-ready approach to sustaining care transition improvements at scale while integrating with an existing EMR.

Cost: Free

Click Here to Download this On-Demand Webinar

Webinar: FY 2027 IPPS/LTCH PPD Proposed Rule Overview for Hospital Quality Programs, May 21

May 13, 2026

Webinar: FY 2027 IPPS/LTCH PPD Proposed Rule Overview for Hospital Quality Programs, May 21

This session provides an overview of the fiscal year FY 2027:

  • Inpatient Prospective Payment System (IPPS/Long-Term Care Hospital Prospective Payment System (LTCH PPS) proposed rule as it relates to the Hospital Inpatient Quality Reporting (IQR),
  • Hospital Value-Based Purchasing (VBP)
  • Prospective payment System-exempt Cancer Hospital (PCH) Quality Reporting
  • Hospital-Acquired Condition (HAC) Reduction
  • Medicare Promoting Interoperability, and
  • Hospital Readmissions Reduction Programs

Objective:

  • Participants will be able to locate the proposed rule text and identify proposed program changes,
  • Identify program-specific proposals within the proposed rule,
  • Understand the timeline and methods for submitting public comments to CMS regarding the proposed rule.

Cost: Free

When: Thursday, May 21, 2:00 p.m. – 2:50 p.m.

Click Here to Register

Click Here to Download Webinar Slides (available on Quality Reporting Centers Upcoming Events page the day before the session)

Webinar: Where Revenue Leakage Starts: The Hidden Cost of Manual Healthcare Processes, June 3

May 13, 2026

Webinar: Where Revenue Leakage Starts: The Hidden Cost of Manual Healthcare Processes, June 3

Regulated healthcare environments face constant pressure to keep patient access, registration, documentation, verification, reminders, and exception handling moving without adding administrative burden to frontline teams.

In this session, you will explore how AI agents can support the “work behind the work” by automating high-volume, time-sensitive processes before inefficiencies impact staff, patient experience, or revenue.

Drawing on real-world healthcare use cases, we’ll discuss how automation can help reduce missed calls, incomplete registrations, delayed follow-ups, eligibility gaps, and disconnected workflows across patient-facing and internal operations.

The session will highlight practical ways AI agents can help healthcare organizations improve responsiveness, reduce manual effort, and build more resilient, revenue aware operations before care even begins.

Learning points:

  • Spot where revenue leakage begins across access, registration, eligibility, and follow-up workflows.
  • See how AI agents automate manual healthcare processes like documentation, verification, reminders and exception handling.
  • Learn how automation reduces call center and staff burden while improving responsiveness.
  • Explore how AI agents support resilient, compliant operations across patient-facing and internal workflows.

Cost: Free

When: Wednesday, June 3, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Whitepaper: A People First Guide to AI in Healthcare Workflows, Security and Connection

May 13, 2026

Whitepaper: A People First Guide to AI in Healthcare Workflows, Security and Connection

Most physicians spend about one-third of their working hours in the EHR and on administrative tasks – time that comes directly out of patient interaction, judgment work and recovery between cases. AI is starting to shift that calculus, but for healthcare leaders evaluating the landscape, the question is no longer whether to adopt it. It’s where, how and with what guardrails.

This new e-magazine pulls together perspectives from clinicians and health IT experts on practical applications of AI across the workflows that affect both clinician burden and patient outcomes. The discussion includes how virtual medical assistants are emerging as the next evolution of documentation support, what to weigh when selecting an AI vendor, how the AI-era threat landscape is changing cybersecurity priorities, and where AI is actively easing the cognitive and emotional load on nurses.

Health systems featured include Phoenix Children’s Hospital, Hendrick Health System and Holzer Health System.

Insights include:

  • How AI is reducing “work about work,” from documentation to quality reporting,
  • What to prioritize when evaluating AI vendors: accuracy, pricing, integration and transparency,
  • How AI is reshaping the cybersecurity threat landscape and what to require of every vendor, and
  • How AI is easing the cognitive and emotional burden on nurses.

Click Here to Download Whitepaper