Rural Spotlight

MHA Health Institute – From Staff Nurse to Charge Nurse, June 2 & August 6

May 1, 2026

MHA Health Institute – From Staff Nurse to Charge Nurse, June 2 & August 6

This event will focus on the unique challenges nurses face when transitioning from peer to leader and professional role model within clinical settings. You will explore leadership styles that support safe, high-quality patient care, strategies for navigating conflict on fast paced units, and communication techniques that strengthen teamwork across the interdisciplinary care team. Additional topics include effective delegation aligned with scope of practice, fostering psychological safety, and practical approaches to protecting your mental, emotional, and physical well-being while leading in today’s demanding healthcare environment.

Objectives:

Upon completion of this program, participants will be able to:

  • Identify characteristics of a good charge nurse and how to build upon these attributes,
  • Identify key differences and challenges of transitioning from a peer to a leader and role model as a charge nurse,
  • Develop and recognize a charge nurse’s role in positively affecting productivity, team collaboration, staff retention and patient outcomes,
  • Describe and apply the role emotional intelligence plays in building trusting relationships, resolving conflict and improving communication,
  • Identify and develop methods to overcome obstacles/challenges as a leader in an ever-changing and chaotic health care environment,
  • Outline approaches to improve the art of delegation and accountability for outcomes,
  • Describe responsibilities and obligations to regulatory bodies, upper leadership, staff, patients and self while functioning in the charge nurse position, and
  • Develop survival techniques for your mental, emotional and physical well-being, as well as professional growth.

Cost:

  • MHA Members – $395
  • Non-members – $495

When: Tuesday, June 2 and Thursday August 6, 8:00 a.m. – 4:30 p.m.

Click Here to Register

PFAC Office Hours: HCAHPS Questions – The Hospital Environment, June 3

May 1, 2026

PFAC Office Hours: HCAHPS Questions – The Hospital Environment, June 3

This virtual event will empower health care professionals with practical strategies to elevate patient experience and improve Hospital Consumer Assessment of Healthcare Providers and Systems performance. The conversation is guided by patient experience leaders across the state and will focus specifically on the HCAHPS domains regarding the hospital environment.

Through real-world examples and evidence-based techniques, speakers will address the moments that matter most to patients. Attendees will gain actionable tools to strengthen consistency in care delivery, leading to improved patient perceptions and stronger HCAHPS results.

This event is designed to provide insights you can implement immediately to enhance teamwork, elevate patient-centered care, and positively impact both patient satisfaction and organizational outcomes. Because this is an office hours call format, during the last half of the call, members of MHA’s statewide Patient and Family Advisory Council will field questions, share stories and have conversations with the audience.

To ensure you receive all course materials needed to participate, register before June 3, 2026, 12 p.m.

Cost: Free

When: Wednesday, June 3, 1:00 p.m. – 2 p.m.

Click Here to Register

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

May 1, 2026

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

Length of stay is one of the most significant sources of avoidable cost and operational strain in hospitals today, yet many health systems still struggle to reduce unwarranted variation in inpatient days in a clinically appropriate and sustainable way.

In this webinar, hospital leaders will hear how AdventHealth addressed avoidable length of stay by aligning IT and care management and implementing coordinated changes to people, processes and technology. Presenters will share how greater transparency across discharge processes supported timely, appropriate post-acute placement – enhancing patient-centered care and creating more predictable patient flow.

Attendees will learn how this work helped AdventHealth unlock $48.6M in system-wide value (full-year impact), achieve a 9% improvement in length of stay, cut post-acute placement time in half and improve patient flow across more than 50 hospitals.

Attendees will learn how to:

  • Identify the highest-impact drivers of avoidable length of stay tied to post-acute discharge delays,
  • Align IT and care management to improve visibility, accountability and timely decision-making,
  • Translate length of stay improvement into measurable financial impact and increased capacity, and
  • Apply a repeatable, system-ready approach to sustaining care transition improvements at scale while integrating with an existing EMR.

Click Here to Download this On-Demand Webinar

Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

May 1, 2026

Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

Imagine a patient asking an AI assistant to find the best hospital nearby – and your organization doesn’t appear. Not because of care quality, but because your digital reputation doesn’t reflect it.

This session will give you a clear framework for building the kind of online presence that earns visibility in both traditional and AI-driven search – so your organization shows up when and where patients are looking.

Baptist Memorial Health Care is already doing this work. In just two years, the system scaled from 4,000 to more than 50,000 annual reviews, raised its average rating from 4.4 to 4.7 stars and earned Best in Class reputation awards for 400-plus locations. Their experience offers a practical roadmap for health systems ready to take reputation strategy seriously.

Join this conversation to learn what it takes to turn patient feedback into a competitive advantage.

  • How Baptist Memorial Health Care built a systemwide reputation strategy that delivered measurable results,
  • Why reviews and patient sentiment are now critical to visibility in AI-powered search,
  • How to position your organization as the top choice when patients use conversational AI to find care, and
  • Actionable steps to operationalize feedback collection and strengthen patient trust at scale.

Cost: Free

When: Thursday, May 21, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: Rethinking Cancer Screening: Moving Toward More Personalized Strategies, May 21

May 1, 2026

Webinar: Rethinking Cancer Screening: Moving Toward More Personalized Strategies, May 21

Cancer screening is evolving, and health systems are increasingly reassessing how to move beyond one-size-fits-all approaches.

In this discussion, leaders will explore how organizations are approaching screening today and where more personalized strategies may strengthen early detection of potential concerns.

From hereditary risk assessment to blood-based detection, they’ll examine what complementary approaches can support more informed, individualized screening over time.

You’ll learn:

  • How organizations are evaluating and evolving their cancer screening strategies,
  • Ways to balance population-based screening with individual risk variation, and
  • Considerations for integrating multiple screening modalities into care pathways.

Cost: Free

When: Thursday, May 21, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Webinar: Texas Oncology is Redefining Infusion Capacity with Real-time Analytics, May 19

May 1, 2026

Webinar: Texas Oncology is Redefining Infusion Capacity with Real-time Analytics, May 19

Staffing shortages and rising demand are forcing infusion centers to operate with limited visibility into true capacity. Static reports and retrospective data no longer support the pace of operational decision-making required today.

The result: bottlenecks, underutilized resources and added strain on care teams.

In this session, leaders from Texas Oncology share how they use advanced analytics to evaluate real nursing capacity, uncover scheduling constraints and better align staffing with actual demand across multiple sites.

Insights include:

  • How Texas Oncology identifies hidden capacity across infusion sites,
  • Ways to align staffing models with real-time demand patterns, and
  • Strategies to reduce scheduling friction and improve patient flow.

Cost: Free

When: Tuesday, May 19, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Whitepaper: 20 Criteria Hospital Leaders Should Use to Evaluate Telepsychiatry

April 28, 2026

Whitepaper: 20 Criteria Hospital Leaders Should Use to Evaluate Telepsychiatry

Hospitals are under increasing pressure to expand behavioral health access while managing emergency department congestion, inpatient capacity and limited psychiatric coverage.

Many organizations have adopted telepsychiatry to reduce boarding and improve access, yet leaders often struggle to evaluate which partners can meet hospital-level standards for quality, reliability and integration. Without a clear framework, critical gaps in credentialing, response times or workflows can be missed.

This whitepaper offers a practical checklist outlining 20 criteria to guide telepsychiatry partner evaluations. It helps hospital leaders move beyond surface features to assess long-term clinical, operational and financial fit.

Key takeaways include:

  • How virtual behavioral health services can improve access and reduce ED bottlenecks,
  • Quality, credentialing and governance criteria leaders should assess,
  • Operational and technology requi8rements that support timely consults, and
  • Reporting and financial considerations that impact sustainability.

Click Here to Download Whitepaper

Whitepaper: Inside the ‘Smart’ Hospital: Connecting Technology, Workflows and Care

April 28, 2026

Whitepaper: Inside the ‘Smart’ Hospital: Connecting Technology, Workflows and Care

Picture an environment where clinicians are not chasing information, IT teams are not managing endless integrations and leaders have real-time visibility into operations across the enterprise.

The promise of the ‘smart’ hospital is not more tools, but better coordination. It is an approach where systems, devices and workflows are continuously connected allowing hospitals to respond fast, operate more efficiently and help drive safer care across the continuum.

This whitepaper examines the smart hospital concept and explains why unified platforms are emerging as the digital foundation for hospitals looking to reduce fragmentation and imp0rove performance. Rather than layering on additional point solutions, smart hospitals focus on connecting existing investments through enterprise-wide infrastructure.

Download the paper to learn:

  • Six core capabilities that define a smart hospital platform,
  • How enterprise-wide connectivity supports end-to-end workflows,
  • Why open, API-first architectures matter for long-term flexibility, and
  • The operational challenges smart hospitals are designed to address.

Click Here to Download Whitepaper

Webinar: Getting Documentation Right the First Time, May 7

April 28, 2026

Webinar: Getting Documentation Right the First Time, May 7

Clinical Documentation Integrity (CDI) teams play a critical role in ensuring diagnoses are accurate, supported, and reflective of the care delivered. But as charts grow more complex and payer scrutiny of retrospective documentation review increases, changes to documentation that happen after the clinical moment are becoming harder to defend – increasing risk of denials, delaying reimbursement, and driving rework for CDI teams and clinicians. The solution: using technology to get documentation right the first time, to get reimbursed the first time.

Join Regard’s Chief Medical Officer, Dr. David Kirk, and CDI leaders as they explore what it takes to get documentation right the first time. This session examines how using technology to recommend diagnoses supported by clinically relevant evidence from the chart, during care delivery – reduces avoidable queries, strengthens defensibility, and lets CDI teams focus their expertise where it matters most: clinical validation, quality alignment, and denial prevention.

Cost: Free

When: Thursday, May 7, 2:00 p.m. – 3:00 p.m.

Click Here to Register

Webinar: How UC San Diego Health is Making AI a Core Operating Model, May 12

April 28, 2026

Webinar: How UC San Diego Health is Making AI a Core Operating Model, May 12

Many health systems are deploying AI tools, but UC San Diego Health is emerging as a leading example of AI as an operating model, where it has embedded across clinical care, operations, and patient experience rather than deployed as isolated tools.

This session breaks down how UCSD Health structures and governs a growing portfolio of AI initiatives, applying distinct frameworks to predictive AI, generative AI and operational automation.

Learn how the organization used ambient documentation as an entry point to expand AI into adjacent workflows – from patient communication to population-level intelligence and real-time operational decision-making.

The conversation moves from strategy to execution, covering governance models that enable scale and evaluation practices built into every deployment.

Key learnings:

  • Why predictive AI, generative AI and operational automation require different governance and adoption frameworks,
  • How UCSD Health manages a constant influx of AI initiatives through structured intake,
  • How a single high-adoption use case – ambient documentation – can unlock broader workflow transformation, and
  • What it means to treat AI as an ongoing discipline with continuous evaluation.

Cost: Free

When: Tuesday, May 12, 1:00 p.m. – 2:00 p.m.

Click Here to Register