Telehealth Resources for Patients and Providers

November 17, 2023

Telehealth Resources for Patients and Providers

Last month the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) released two new resources for patients to increase understanding around protecting health information when receiving health care services via telehealth. The first document is more extensive and geared toward providers informing patients, while the second contains direct recommendations to patients:

Provider Resource

• Educating Patients about Privacy and Security Risks to Protected Health Information when Using Remote Communication Technologies for Telehealth

Patient Resource

• Telehealth Privacy and Security Tips for Patients

The guidance documents are intended to help educate patients about potential privacy risks when using telehealth and ways to mitigate such risks.