January 4, 2024
Upcoming Webinar – Make Clinic Training Stick
This one-hour Executive Briefing is designed for healthcare managers and leaders. Let Brian Lee, CSP, HoF be your guide to hardwiring a culture focused on 5 star Patient Experience with Everyone’s a Caregiver®.
Make clinic training stick by empowering your providers and caregivers to deliver a thoughtful, timely patient experience, every time.
Why You Should Attend:
- Learn best practices and skills to improve and own your patient experience scores
- Improve patient satisfaction scores and low Google ratings
- Enhance your onboarding and retention process by educating new hires with 17 must-have patient experience communication skills
- Inspire new hires
- Reduce mentor training hours
- Boost employee engagement while learning together and sharing ideas
- Energize your staff
- Meet your patients’ expectations every time
- Become a patient relationship expert and learn how to train your staff as patient relationship experts
When: Monday, January 22, 8 PM/9 M/10 C/ 11E