Update on Efficiency of Store-and-Forward

February 6, 2024

Update on Efficiency of Store-and-Forward

Telehealth refers to a collection of methods to enhance health care delivery and education – it’s not a specific service.

Telehealth spans four distinct applications:

  • Live video
  • Store-and-forward
  • Remote patient monitoring
  • Mobile health

Store-and-forward is considered “asynchronous telehealth, a communication between parties that is not live.” It is a service rendered outside of a real-time or live interaction with a patient.

According to Telehealth.HHS.gov, asynchronous direct-to-patient telehealth can streamline patient workflows:

  • Standardized patient data
  • Flexibility
  • Efficient automated patient intake

Store-and-forward commonly used in:

  • Radiology
  • Pathology
  • Dermatology
  • Ophthalmology
  • Electronic consultations

Telehealth Resources