June 20, 2023
Webinar – Achieve an HCAHPS Leadership Breakthrough
Put the HCAHPS Breakthrough series Leadership webinars to work for you, your leaders and your organization.
You will learn how to:
- Overcome the two biggest barriers to improving hospital HCAHPS scores
- Engage managers and frontline to own their relationship with their patients and families
- Create a tactical improvement plan for each HCAHPS Domain and gain universal support and a sense of urgency
- Develop positive anticipation and enthusiasm for participating in the HCAHPS Breakthrough Series
- Take advantage of a turn-key Webinar Master implementation system that ensures accountability for measurable results
Cost: Free
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