February 5, 2026
Whitepaper: 20 Criteria Hospital Leaders Should Use to Evaluate Telepsychiatry
Hospitals are under increasing pressure to expand behavioral health access while managing emergency department congestion, inpatient capacity and limited psychiatric coverage.
Many organizations have adopted telepsychiatry to reduce boarding and improve access, yet leaders often struggle to evaluate which partners can meet hospital-level standards for quality, reliability and integration. Without a clear framework, critical gaps in credentialing, response times or workflows can be missed.
This whitepaper offers a practical checklist outlining 20 criteria to guide telepsychiatry partner evaluations. It helps hospital leaders move beyond surface features to assess long-term clinical, operational and financial fit.
Key takeaways include:
- How virtual behavioral health services can improve access and reduce ED bottlenecks,
- Quality, credentialing and governance criteria leaders should assess,
- Operational and technology requirements that support timely consults, and
- Reporting and financial considerations that impact sustainability.
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