July 25, 2025
Whitepaper: Burnout was Rising. This Louisiana Health System Found a Way to Scale Relief
At Franciscan Missionaries of Our Lady Health System, HER analytics revealed that providers were losing hours to notes. Even after initial investments in voice tools, burden remained, and front-line dissatisfaction was growing.
By implementing a generative AI assistant with ambient capabilities, FMOLHS saw strong clinical uptake and measurable results. After-hours documentation dropped 65%. High-value coding rose, and providers reported better work/life balance across the board.
What this case study covers:
- How FMOLHS integrated ambient AI with Epic to ease documentation burden,
- What drove 70% clinician adoption and long-term rollout success, and
- Operational, financial and workforce results that earned C-suite buy-in.
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