December 30, 2025
Whitepaper: How to Stop Zero Balance Accounts from Bleeding your Bottom Line
Revenue cycle teams focus on open balances – but what about the accounts marked as paid? Across managed care contracts, these “zero-balance” accounts often hide underpayments no one is tracking.
The result: $1-3 million left uncollected for every $100 million in annual managed care revenue.
This whitepaper examines the overlooked revenue crisis and shares how a $1.7 billion nonprofit health system built a zero-balance review program that recovers $2 million annually – and prevents future losses.
You’ll learn:
- Why 54% of zero-balance recoveries come from unknown or underworked denials, and why they’re invisible in active AR,
- How comprehensive reviews drove 180% greater recovery than selective methodologies, and
- How payer-specific insights from zero-balance reviews strengthen negotiation, compliance and monitoring.
Click Here to Download this Whitepaper