Month: September 2025

Whitepaper: RCM at a Crossroads: How 100+ Finance Leaders are Preparing for What’s Next

September 9, 2025

Whitepaper: RCM at a Crossroads: How 100+ Finance Leaders are Preparing for What’s Next

Delayed reimbursements, rising denials and under-resources revenue cycle teams are putting hospital margins at risk.

This report shares insights from 115 finance and RCM leaders on how health systems are upgrading workflows with automation, hybrid staffing models and strategic partnerships to regain control.

Download now to explore the most pressing RCM challenges and see how top performers are building resilient revenue cycles for 2025 and beyond.

You’ll Learn:

  • Why traditional denial management falls short and what high performers do differently,
  • How hybrid RCM staffing models support scalability and reduce burnout, and
  • Automation strategies that drive real ROI – not just added complexity.

Click Here to Download Whitepaper

Webinar: From Legacy ERP to Lasting Security: A Smarter Archival Strategy for Hospitals, September 19

September 9, 2025

Webinar: From Legacy ERP to Lasting Security: A Smarter Archival Strategy for Hospitals, September 19

Hospitals are sunsetting outdated systems but holding onto the data – and with it, the risk.

Legacy ERP platforms often store sensitive information like W-2s, salary data and vendor contracts. Yet these systems lack modern security controls and remain vulnerable to breach. Many health systems maintain access solely for compliance or audit purposes, not realizing they’re exposing sensitive data and wasting resources in the process.

In this session, you’ll learn how hospital IT, operations and compliance teams can use data archival to reduce risk, cut costs and ensure long-term access.

Join this webinar to learn how to:

  • Identify hidden threats tied to legacy ERP data retention,
  • Reduce your organization’s attack surface, and
  • Use archival strategies to meet compliance needs without keeping outdated systems online.

Cost:  Free

When: Friday, September 19, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Free Training: DIMENSIONS: Tobacco-Free Advanced Techniques Training, October 15 – 16

September 8, 2025

Free Training: DIMENSIONS: Tobacco-Free Advanced Techniques Training, October 15 – 16

This one and a half day training covers tobacco fundamentals, tobacco addiction, tobacco treatment strategies and a motivational intervention for tobacco cessation. Trainees will also be trained to facilitate the DIMENSIONS Tobacco Free Group – a 6-week group curriculum.

The Advanced Techniques training is a train-the-trainer model, meaning participants will leave the training with the materials and knowledge to train other at their organization. Every trainee will have download access to the program materials at the completion of training.

Attendees Will:

  • Promote tobacco cessation for persons with behavioral health conditions,
  • Conduct 30-minute motivational intervention,
  • Facilitate the Tobacco Free group,
  • Build awareness around tobacco dependence, and
  • Make referrals to community resources

Cost: This training is sponsored by the Missouri Department of Health and Senior Services and is therefore offered at no-cost to qualified participants.

When: October 15, 8:30 a.m. – October 16, 12:30 p.m.

Pre-Registration is Required.

Click Here to Register

Whitepaper: Transforming Patient Monitoring: The Story of Modern CMUs’ Success

September 8, 2025

Whitepaper: Transforming Patient Monitoring: The Story of Modern CMUs’ Success

Across the country, leading health systems are taking a new approach to their remote telemetry operations: next-generation central monitoring units that shed old constraints to promote patient safety and support overburdened frontline teams.

Next-generation CMUs unify monitoring across entire systems, providing consistent, reliable alarm management. Learn from Baptist Health Jacksonville and Jackson Memorial on successful CMU deployment.

Key takeaways:

  • Real-world impact: Baptist Health Jacksonville reports a 10% drop in unnecessary telemetry.
  • Efficiency gains: Jackson Memorial saves eight hours daily with modern telemetry strategies.
  • Enhanced safety: Seamless integration with EMR/ADT systems enhances real-time outcomes.

Click Here to Download Whitepaper

Webinar: Shared Responsibility, Stronger Defense: Healthcare Data Compliance in The Cloud Era, September 17

September 8, 2025

Webinar: Shared Responsibility, Stronger Defense: Healthcare Data Compliance in The Cloud Era, September 17

Cyber threats are up. Breach investigations are intensifying. And with 2025 already seeing a 20% rise in healthcare data breaches, compliance can’t be an afterthought.

In today’s cloud-first environment, protecting personal data and maintaining audit readiness takes more than just security tools — it requires resilient, shared strategies across IT, compliance and clinical leadership.

Join healthcare leaders for a discussion on what it takes to stay compliant and operational in hybrid and multi-cloud environments.

You’ll learn:

  • How top systems are evolving HIPAA/HITRUST compliance strategies
  • The role of shared responsibility models in clarifying compliance ownership between cloud providers and healthcare organizations
  • Real-world tactics for aligning IT resilience, ransomware recovery and audit readiness

Cost: Free

When: Wednesday, September 17, 1:00 p.m. – 2:00 p.m.

Click Here to Register

eBook: Healthcare Operations Under Pressure: 10 Must Reads on What Top Systems Are Doing Now

September 8, 2025

eBook: Healthcare Operations Under Pressure: 10 Must Reads on What Top Systems Are Doing Now

Siloed systems. Burned-out teams. Delays in care delivery. Today’s operational challenges are compromising performance across the healthcare enterprise, and the cost of inaction is rising.

Operations are now a systemwide priority — the engine driving results across clinical, IT, HR and administrative teams.

This e-book compiles 10 must-read articles on how health systems are redesigning operations to meet the moment. From tech deployment to cross-functional alignment, each article offers insights for C-suite leaders working to remove bottlenecks and strengthen performance.

What you’ll walk away with:

  • Strategies to cut administrative waste and eliminate workflow friction
  • Real tactics to improve capacity, care coordination and organizational agility
  • Proven ways to embed transformation across clinical, IT and operational teams

Featured health systems include: 

  • Advocate Health
  • Ballad Health
  • Carilion Clinic
  • Cone Health
  • Houston Methodist
  • Keck Medicine of USC
  • MaineHealth
  • MedStar Health
  • Memorial Sloan Kettering Cancer Center
  • PeaceHealth
  • Presbyterian Healthcare Services
  • Seattle Children’s
  • TriHealth

Click Here to Download eBook

Whitepaper: Point Solutions are Piling Up: How MUSC Health and Others are Breaking Free

September 8, 2025

Whitepaper: Point Solutions are Piling Up: How MUSC Health and Others are Breaking Free

Healthcare leaders are under immense pressure to drive efficiency, improve access and reduce costs – yet many are relying on patchwork technology that can’t keep up. Point solutions may solve one problem, but they often create three more.

Systems like MUSC Health, Montage Health and NKC Health are taking a different approach: They’re adopting AI-powered platforms that streamline operations across departments, reduce costs and deliver measurable outcomes.

This report breaks down the difference between quick-fix tools and enterprise-grade platforms, offering leaders a practical framework to guide smarter AI investments.

Inside the whitepaper:

  • How MUSC Health avoided 14,500 no-shows annually,
  • How Montage Health increased patient engagement by 200%,
  • How NKC Health achieved automation equivalent 80 FTEs, and
  • The 5-step roadmap to transition from fragmented point solutions to a scalable AI platform.

Click Here to Download Whitepaper

Webinar: Price Transparency isn’t Optional – it’s the New Expectation, September 17

September 8, 2025

Webinar: Price Transparency isn’t Optional – it’s the New Expectation, September 17

Most hospitals want to deliver upfront pricing and clear care navigation, but legacy systems, siloed workflows and inconsistent data standards continue to stand in the way.

The result? Confused patients, missed expectations and compliance risks.

This discussion brings together leaders from across the healthcare ecosystem – including Prisma Health, the National Council for Prescription Drug Programs and DialCare – to unpack what patient-first transparency looks like in practice. From on-the-ground implementation to national standards and virtual care, these experts offer a 360-degree view of how transparency is evolving and how to keep up.

Key takeaways:

  • Strategies to integrate clear cost data into provider workflows and patient communication channels,
  • Common implementation barriers and how forward-thinking organizations are clearing them, and
  • How transparency supports interoperability, trust and better clinical outcomes.

Cost: Free

When: Wednesday, September 17, 11:00 a.m. – 12:00 p.m.

Click Here to Register

MHA Five-Part Virtual Series: Credentialing: Navigating Risk and Readiness, September 9 – October 7

September 5, 2025

MHA Five-Part Virtual Series: Credentialing: Navigating Risk and Readiness, September 9 – October 7

In the provider lifecycle, every verification tells a story – and every decision leaves a trail. Join MHA for a five-part series that explores how hospital-based professionals can act as both signal and shield: surfacing the truth behind provider data and protecting the organization through smart, coordinated oversight.

You’ll sharpen the thinking that underpins high-stakes decisions and build confidence in the systems that support them.

Schedule of Sessions:

  • Tuesday, September 9 – Credentialing Best Practices
  • Tuesday, September 16 – Complex Licensing with FCVS
  • Tuesday, September 23 – Merging Credentialing and Provider Enrollment
  • Tuesday, September 30 – Credentialing Red Flags
  • Tuesday, October 7 – Negligent Credentialing

Objectives:

  • Strengthen discernment by learning to extract meaning from data and documentation,
  • Understand how alignment across departments enhances both efficiency and defensibility, and
  • Develop a systems lens that integrates best practices with risk anticipation

Audience:

  • Medical service staff professionals
  • Credentialing specialists
  • Medical directors
  • Vice presidents of medical affairs
  • Quality improvement professionals
  • Medical staff leaders
  • Credentials committee members
  • Anyone involved with the credentialing and privileging functions

Cost:

$395 MHA Members

$495 Nonmember

Click Here to Learn More and Register

Article: Why This System is Investing in a ‘Loss-leading’ Service Many Hospitals are Abandoning

September 5, 2025

Article: Why This System is Investing in a ‘Loss-leading’ Service Many Hospitals are Abandoning

Since joining North Kansas City, MO – based NKC Health in 2021, Senior Vice President and CFO Austin Jones has steered the organization through a 40% growth in net patient service revenue and he’s not afraid to invest in areas many hospitals are abandoning.

One of those investments is labor and delivery care, a loss-leading service for many hospitals, particularly in rural areas, where nearly 40% report losses on obstetrics programs. But at NKC Health, the decision to maintain and strengthen these offerings reflects a broader, community-first mission, and one Mr. Jones says is already yielding returns.

That commitment aligns with a broader transformation: North Kansas City Hospital and Meritas Health recently united under the NKC Health brand to improve care coordination, enhance the patient experience and strengthen the system’s regional presence. NKC Health comprises the 451-bed North Kansas City Hospital, 35 care facilities and a workforce of more than 4,700 – including 600 physicians.

Click Here to Read More