Whitepaper: A Practical Framework for Payer AI in Value-Based Care

February 6, 2026

Whitepaper: A Practical Framework for Payer AI in Value-Based Care

Payer leaders are managing deeper downside risk, tighter margins and rising expectations for transparency, quality reporting and audit readiness.

This guide outlines a practical framework for using AI in value-based care while managing compliance and operational risk. Rather than focusing on algorithms in isolation, it examines the foundations required for sustainable impact – including data quality, interoperability, governance and workflow integration.

Inside, you will learn how AI can function as a support layer for risk adjustment and quality programs, reinforcing rather than replacing clinical and coding judgment. The guide explains how predictive models, natural language processing and rules-based logic work together within a unified evidence framework to surface insights that are traceable, explainable and defensible.

Key takeaways include:

  • What an AI-ready data and interoperability foundation requires,
  • How AI supports risk adjustment and quality workflows responsibly,
  • Governance principles that reinforce transparency and compliance, and
  • Practical steps for scaling AI across payer programs.

Click Here to Download Whitepaper

Webinar: Protecting Revenue in 2026: Strategies to Safeguard Cash Flow Across the Revenue Cycle, February 26

February 6, 2026

Webinar: Protecting Revenue in 2026: Strategies to Safeguard Cash Flow Across the Revenue Cycle, February 26

As Medicaid eligibility fluctuates, Medicare reimbursement tightens and coverage rules evolve, health systems are seeing more denials, underpayments and avoidable write-offs rooted in front-end gaps.

Health systems that fail to adapt risk compounding denials, underpayments and avoidable write-offs in 2026.

This webinar brings together revenue cycle leaders from Scripps Health, Temple Health, UC Davis Health and Vandalia Health for a discussion on how organizations are reinforcing both front-end and back-end revenue cycle processes to protect revenue heading into 2026.

Key takeaways include:

  • Reducing eligibility-related denials amid Medicaid churn,
  • Preventing self-pay misclassification through better insurance discovery,
  • Identifying Medicare underpayments and improving payment accuracy, and
  • Building a stronger revenue integrity foundation for 2026 planning.

Cost: Free

When: Thursday, February 26, 12:00 p.m. – 1:00 p.m.

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On-Demand Webinar: From Claims Chaos to Clean: How Top Practices are Fixing RCM Friction

February 6, 2026

On-Demand Webinar: From Claims Chaos to Clean: How Top Practices are Fixing RCM Friction

Revenue cycle inefficiencies don’t always stem from tech itself. Often, RCM friction stems from how technology is used. Practices with strong EHRs still face persistent challenges: inconsistent revenue, slow payment cycles and rising burnout tied to manual workarounds.

This on-demand webinar explores how practices using ModMed have improved clean claims rates to 98% – and what other groups can learn from their playbook.

You’ll hear firsthand how to tighten up billing processes, reduce administrative load and strengthen financial outcomes without major system changes.

Key takeaways:

  • Strategies that helped practices boost claim accuracy and reduce denials,
  • Steps to shorten the reimbursement cycle and reduce days in A/R, and
  • Lessons on scaling efficiency without adding staff.

Click Here to Access this On-Demand Webinar

Webinar: Healthcare at a Crossroads: Using Concierge Medicine to Strengthen Revenue, Retention + Patient Satisfaction, March 5

February 6, 2026

Webinar: Healthcare at a Crossroads: Using Concierge Medicine to Strengthen Revenue, Retention + Patient Satisfaction, March 5

Health systems are seeking practical ways to enhance revue, improve physician satisfaction, increase patient satisfaction and retain top talent without disrupting existing business structures.

Flexible concierge medicine programs are emerging as a way to achieve these aims. These programs operate alongside traditional practice structures, allowing organizations to add a new revenue stream while preserving current workflows, staffing and governance – while also addressing growing patient demand for connectivity, continuity and more personalized care.

This session offers an overview of how healthcare organizations are offering membership medicine as an optional service. Patients can choose to remain traditional patients or opt into a membership based on their preferences, creating flexibility for both patients and practices and supporting higher patient satisfaction through choice and experience.

The session will also explore how increased physician satisfaction contributes directly to stronger patient relationships, recruitment, retention and financial performance. Leaders will gain clarity on how concierge programs fit within large medical groups and health systems without requiring restructuring or limiting participation to primary care.

Key takeaways include:

  • How flexible concierge programs enhance revenue while improving patient satisfaction – without changing business structure,
  • Why optional membership models appeal to patients seeking greater continuity,
  • How physician satisfaction supports better patient experiences, recruitment, retention and practice stability, and
  • Where concierge medicine fits within large, integrated healthcare organizations.

Cost: Free

When: Thursday, March 5, 10:00 a.m. – 11:00 a.m.

Click Here to Register

The Patient Assumptions Health Systems Can’t Rely on Anymore

February 6, 2026

The Patient Assumptions Health Systems Can’t Rely on Anymore

For decades, many health systems operated with a foundational assumption: Patients would follow clinical guidance, choose care based on proximity and accept a hospital or physician’s recommendations largely without questions.

That reality is gone.

Today’s patients are more informed, more skeptical and more digitally empowered. They are far more likely to evaluate care the way they evaluate almost everything else in their lives – by searching, comparing, listening to peers, and prioritizing experience and trust.

As Devika Mathrani, chief marketing and communications officer of New York City-based NewYork Presbyterian, told Becker’s, “That reality no longer exists – there is much more trust-but-verify.”

Across the industry, that shift is forcing marketing leaders to rethink not only messaging and channels but also the very role marketing plays in shaping the consumer experience.

Click Here to Read Full Article

Webinar: Advancing Primary Care: Workforce Challenges, Policy Shifts, and the Role of AI, March 3

February 6, 2026

Webinar: Advancing Primary Care: Workforce Challenges, Policy Shifts, and the Role of AI, March 3

Primary care is entering a pivotal moment of evolution. Persistent workforce shortages, rising costs, and uneven access, felt most acutely in rural and underserved communities continue to be significant challenges driving the need to make a change. According to the Healthcare Spending Survey, 42% of Americans have skipped needed medications due to cost, and 58% could not afford an ambulance if needed – compounding staffing shortages in underserved areas and accelerating the need for new care delivery models.

At the same time, policymakers are advancing funding models and regulatory shifts designed to strengthen and modernize primary care. For health systems, this convergence creates a rare opportunity to address long-standing challenges while building more resilient, scalable models for the future.

This webinar explores how people, policy, and emerging technologies, specifically AI, are converging to reshape the future of primary care. Automating administrative tasks with AI has already shown to reduce clinician cognitive load and free up time for patient care. Imagine how primary care might transform further with agentic AI as an extension of the care team.

Join the discussion and:

  • Gain insight into the latest primary care workforce and cost trends, and discuss why adding headcount won’t solve all the challenges,
  • Understand how recent and proposed policy initiatives, including expanded ACA funding, rural health transformation programs, and national AI-focused deregulation efforts are shaping the care landscape,
  • Distinguish critical differences between generative and agentic AI, as we explain why that difference matters for operational scalability, and
  • Learn about practical use cases that reduce administrative burden, support clinicians, and extend care capacity.

Designed for healthcare executives and innovation leaders, this session will provide a pragmatic roadmap for leveraging policy tailwinds and AI-enable solutions to strengthen primary care, building a more sustainable foundation for the future.

Cost: Free

When: Tuesday, March 3, 1:00 p.m. – 2:00 p.m.

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Webinar: From Pilot to Proof: Building Virtual Health Programs That Pay Back, February 27

February 6, 2026

Webinar: From Pilot to Proof: Building Virtual Health Programs That Pay Back, February 27

Virtual pilots often start with clear objectives, but too few deliver lasting value. Many stall, without clear exit criteria, measurable impact or alignment.

This session brings together leaders from Carilion Clinic, Keck Medicine of USC, Presbyterian Healthcare Services, and Nuvance/Northwell Health to share how they’re redesigning pilots to ensure success is defined, measured and achieved.

Insights include:

  • How leading systems define pilot exit criteria, value metrics and scale readiness,
  • Strategies for converting workflow wins into measurable labor + cost impact, and
  • Lessons from pilots that turned into high-ROI, systemwide programs.

Cost: Free

When: Friday, February 27, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: Inside OHSU’s Approach to Data-Driven Perioperative Staffing, March 18

February 6, 2026

Webinar: Inside OHSU’s Approach to Data-Driven Perioperative Staffing, March 18

Manual staffing processes and limited visibility into staff experience are quietly draining perioperative capacity across health systems.

Oregon Health & Science University faced these same challenges across 53 operating rooms. Leaders struggled with reactive staffing decisions, time-intensive coordination and inconsistent team assignments that made it harder to use staffed rooms effectively.

In this webinar, OHSU perioperative leaders share how they shifted from manual workflows to a data-driven staffing approach that improved utilization, strengthened team consistency and reclaimed more than 25 hours per week previously spent on staffing coordination.

Hear directly from OHSU leaders about what worked, what required change management and how they measured impact across perioperative services.

Attendees will learn:

  • How OHSU reclaimed 25-plus hours per week from manual staffing coordination,
  • Why improved visibility into staff experience matters for accurate assignments,
  • How predictive analytics reduced last-minute staffing changes, and
  • What drove a 5% improvement in staffed room utilization and 30% improvement in cross-training opportunities.

Cost: Free

When: Wednesday, March 18, 1:00 p.m. – 2:00 p.m.

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Whitepaper: The Hidden Revenue Loss Hospitals Rarely See Until It’s Too Late

February 6, 2026

Whitepaper: The Hidden Revenue Loss Hospitals Rarely See Until It’s Too Late

Hospitals focus heavily on denials, but denials are only part of the problem.

Across the U.S., hospitals are losing missions each year to incomplete or inconsistent documentation that understates the true complexity of care delivered. Beyond visible denials lies a larger, quieter margin gap: the “Silent Payer Discount,” where earned revenue is quietly forfeited because documentation fails to fully support severity of illness or intensity of services.

This whitepaper examines how denials and the Silent Payer Discount stem from the same root cause: breakdowns in the mid-revenue cycle, where clinical insight, coding accuracy and compliance must align before billing.

Drawing on data from hundreds of hospitals, the report outlines how organizations are closing this gap by strengthening documentation accuracy upstream before claims ever reach the payer.

Inside the whitepaper:

  • How mid-revenue cycle breakdowns drive both denials and underpayment,
  • Where documentation gaps most commonly trigger revenue loss, and
  • How clinically governed review models are improving accuracy before billing.

Click Here to Download Whitepaper

Webinar: Stop the $1.2M Bleed: A Proven Roadmap to Physician Retention, February 12

February 6, 2026

Webinar: Stop the $1.2M Bleed: A Proven Roadmap to Physician Retention, February 12

Every physician departure costs health systems up to $1.2 million in recruitment, onboarding and lost productivity. For high-volume specialists, that number can be even higher. Yet many hospitals still lack a structured plan to improve engagement and retain clinical talent.

In this live session, Scott Polenz – a former hospital CEO and vice president of physician relations – shares practical, data-informed strategies to build trust, strengthen alignment and reduce turnover across the physician workforce.

You’ll learn:

  • How to assess the financial impact of physician attrition and retention efforts,
  • A step-by-step approach to aligning physicians with organizational culture and goals, and
  • Practical tools to implement and sustain engagement strategies systemwide.

Cost: Free

When: Thursday, February 12, 11:00 a.m. – 12:00 p.m.

Click Here to Register