Author: dianawinder

Abridge Has Become the “Wiring” of Healthcare: How Health Systems Are Operationalizing Real-Time Intelligence

June 2, 2026

Abridge Has Become the “Wiring” of Healthcare: How Health Systems Are Operationalizing Real-Time Intelligence

The ambient AI story has moved on, and health systems are now building what comes next.

A field report from “Enterprise-Grade AI as Infrastructure: Scaling the New System of Intelligence for Healthcare,” the Abridge summit at Becker’s 16th Annual Meeting.

For the last three years, the story of ambient AI in healthcare has been remarkably consistent. A clinician stops typing and starts listening. Pajama time declines. Notes are completed faster. Patient experience improves and clinicians make it home for dinner.

That progress matters. But it addresses only the surace of a deeper problem. Healthcare still requires roughly two hours of administrative work for every hour of care, contributing to burnout, delays in reimbursement, and nearly $1 trillion in annual waste.

The more important question, and the one that shaped the summit, is what happens when the clinical conversation itself becomes the source of truth. Every workflow in healthcare – documentation, coding, quality, revenue cycle – ultimately traces back to that conversation. Until now, it has never been captured, structured, and operationalized in real time.

The answers had less to do swith documentation itself and more to do with what becomes possible when clinical conversations are transformed into a real time system of intelligence.

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Webinar: Building Multiple Scalable Talent Pipelines, June 15

June 2, 2026

Webinar: Building Multiple Scalable Talent Pipelines, June 15

Healthcare systems can strengthen their workforce by partnering with schools to introduce students early to healthcare careers and create accessible training pathways, such as Allied Health certificates. Attract new talent through social media and job sites while upskilling current employees to support career growth and improve retention.

In this session, you will explore how healthcare organizations can intentionally buld multiple, scalable talent pipelines by leveraging early career awareness, non-traditional candidate pathways, and strategic partnerships.

The discussion will highlight approaches for engaging students, unemployed or underemployed individuals, and existing employees to create sustainable workforce solutions across both rural and urban settings.

What you’ll learn:

  • Learn how to build awareness of healthcare careers among younger audiences,
  • Understand the value of creating connected pathways from high school into healthcare careers,
  • Explore strategies to scale talent pipelines by targeting non-traditional candidates, and
  • Discover approaches to upskill and reskill existing employees to improve retention and career mobility.

Cost: Free

When: Monday, June 15, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Whitepaper: Close the Portal Trust Gap Without Adding Login Friction

June 1, 2026

Whitepaper: Close the Portal Trust Gap Without Adding Login Friction

Nearly half of consumers access healthcare portals less than once a month, and 16% say they have never used one.

For payer organizations investing heavily in digital member portals, this gap between availability and engagement raises an important question: What is holding adoption back?

A new survey examines how individuals access healthcare portals, how they verify their identity and how confident they feel about the security of their personal health data. The findings highlight how security perceptions, authentication methods and awareness gaps influence whether consumers trust and use digital health platforms.

For payer leaders responsible for protecting member data while driving digital engagement, these insights shed light on where trust gaps remain and how identity verification strategies can evolve.

Key insights include:

  • Why nearly half of consumers access healthcare portals less than monthly,
  • The trust gap affecting portal adoption among non-users,
  • Which portal features drive the most consumer engagement, and
  • What security perceptions mean for payer digital strategy.

Click Here to Download this Whitepaper

Webinar: What Healthcare Operations Look Like When AI Moves Work Forward, June 16

June 1, 2026

Webinar: What Healthcare Operations Look Like When AI Moves Work Forward, June 16

Picture a healthcare environment where enterprise applications don’t just track tasks – they act on them. Where compliance steps move forward without manual prompting, exceptions surface before they become problems, and clinical and operational teams spend less time on process and more time on judgment.

That’s the promise of agentic AI: technology that helps advance outcomes at the system level rather than asking users to do the connective work.

This Becker’s Healthcare webinar on June 16 brings the concept down to ground level. Expect a practical look at how healthcare organizations are applying agentic AI across business operations today, with attention to use cases, integration considerations and what it takes to move beyond pilot.

Learnings include:

  • What agentic AI looks like in healthcare operations beyond the demo environment,
  • How leaders are sequencing AI investment from record-keeping to action-oriented systems,
  • Where agentic AI is being applied across enterprise applications today,
  • What to expect when updating tech stacks in the next 12 to 24 months.

Cost: Free

When: Tuesday, June 16, 1:00 p.m. – 2:00 p.m.

Click Here to Register

On-Demand Webinar: Inside the Shift to Concierge Medicine: Lessons From Health System Leaders

June 1, 2026

On-Demand Webinar: Inside the Shift to Concierge Medicine: Lessons From Health System Leaders

Health systems are facing mounting pressure around primary care economics, physician burnout and patient access – and leaders are finding a way forward that doesn’t require restructuring what’s already working.

In this webinar, leaders from Weill Cornell Medicine and Mission Heritage Medical Group share how they piloted and scaled hybrid concierge medicine programs that sit alongside traditional panels, not in place of them. Their approach has strengthened physician satisfaction, improved recruitment and retention, and created new revenue streams that reduce reliance on subsidies.

The results make a case worth hearing: concierge programs designed for flexibility can serve both traditional and membership patients without disrupting core operations.

Watch this on-demand session to learn:

  • How hybrid concierge models add revenue without changing the structure of existing primary care operations,
  • Why concierge programs give health systems a competitive edge in physician recruitment and retention,
  • How flexible membership options let patients choose their level of acce3ss while preserving traditional care relationships, and
  • How Weill Cornell Medicine and Mission Heritage Medical Group moved from pilot to scale.

Click Here to Download this On-Demand Webinar

Webinar: Where Revenue Leakage Starts: The Hidden Cost of Manual Healthcare Processes, June 3

June 1, 2026

Webinar: Where Revenue Leakage Starts: The Hidden Cost of Manual Healthcare Processes, June 3

Regulated healthcare environments face constant pressure to keep patient access, registration, documentation, verification, reminders, and exception handling moving without adding administrative burden to frontline teams.

In this session, you’ll explore how AI agents can support the “work behind the work” by automating high-volume, time-sensitive processes before inefficiencies impact staff, patient experience, or revenue. The webinar will open with insights from Druid AI’s AI Adoption in Healthcare Benchmark Report, a production-data-based market analysis that highlights the top healthcare AI use cases and the adoption patterns emerging across real deployments. You’ll also hear from Advanced Dermatology and Cosmetic Surgery (ADCS), exploring how its patient-facing AI agent supports appointment management and clinic information requests across multiple locations – helping reduce call center burden while keeping human escalation available when needed.

Learning Points:

  • Spot where revenue leakage begins across patient access, verification, appointment management, and follow-up,
  • Understand key healthcare AI adoption patterns from real deployment data,
  • See how ADCS uses AI agents to support patients across locations,
  • Learn how AI agents reduce call center pressure while preserving human escalation, and
  • Explore practical ways to improve responsiveness and operational resilience.

The session will close with Joe Nieto from Element Blue, who will share how Druid AI agents integrate with existing healthcare systems – including legacy platforms, EHRs, and workflows – without a full rip-and-replace approach.

Cost: Free

When: Wednesday, June 3, 11:00 a.m. – 12:00 p.m.

Click Here to Register

On-Demand Webinar: How Providence is Integrating Precision Medicine at Scale

June 1, 2026

On-Demand Webinar: How Providence is Integrating Precision Medicine at Scale

Most health systems still treat genomic testing as a downstream step – ordered late, received late and rarely integrated into the broader care plan. Providence is doing it differently.

By embedding genomics directly into clinical workflows, including pathology-initiated testing that delivers meaningful insights at the point of diagnosis, Providence Genomics has built a model that connects testing, care delivery, and research at scale.

This session features Carlo Bifulco, MD, Chief Medical officer of Providence Genomics, who walks through how the organization moved from fragmented, reactive care to a proactive, data-driven approach across oncology, prevention, pharmacogenomics and population health.

Key takeaways:

  • How pathology-initiated testing ensures clinicians have genomic insights at the point of diagnosis,
  • Why precision medicine programs are expanding beyond oncology into prevention and pharmacogenomics,
  • How integrating genomics with EHRs, AI tools, and care teams enables systemwide scalability, and
  • How genomic data access supports clinical trial enrollment and continuous innovation.

Click Here to Download this On-Demand Webinar

Webinar: How 2 Health Systems Found Their Next Nurses Already on the Payroll, June 11

June 1, 2026

Webinar: How 2 Health Systems Found Their Next Nurses Already on the Payroll, June 11

Persistent vacancies, rising contract labor costs and limited access to local nursing education are squeezing health systems, especially in rural and regional markets.

In response, many organizations are working harder to recruit. A smaller number are taking a different approach: building nursing pipelines within their existing workforce.  North Platte, Neb.-based Great Plains Health and Sierra View Medical Center in Porterville, Calif., are 2 such systems. Both decided to stop competing for the same shrinking talent pool and instead build their workforce from within.

In this 60-minute discussion, Ivan Mitchell, CEO of Great Plains Health, Jeff Hudson-Convolo, DNP, R.N., President of the Association of California Nurse Leaders (ACNL), and Brandy Irwin, MSN, RN, vice president of patient care and CNO of Sierra View Medical Center, will walk through how their teams moved from idea to launch and how they built the executive and board alignment to make it happen.

What attendees will take away:

  • The board-level framing that wins approval for workforce infrastructure,
  • A CFO-ready financial model and the assumptions behind it,
  • The CNO and CHRO considerations that determine whether the program succeeds, and
  • How to design for replication so the first cohort isn’t the last.

Cost: Free

When: Thursday, June 11, 12:00 p.m. – 1:00 p.m.

Click Here to Register

2026 Wake Up Call: Denials Prevention is Now a C-Suite Responsibility

June 1, 2026

2026 Wake Up Call: Denials Prevention is Now a C-Suite Responsibility

For years, denials have been framed as an operational nuisance. A downstream problem handled by appeals teams that are armed with spreadsheets and overtime hours. But in 2026, that framing no longer holds. The scale, speed and sophistication of payer behavior have turned denials into a material financial risk that is now firmly on the C-
Suite agenda.

Health systems are facing record denial volumes, faster adjudication timelines and increasingly opaque payer logic. At the same time, margins remain thin, staffing is constrained, and leaders are under pressure to stabilize cash flow while controlling costs. In that environment, the traditional playbook of ‘manage the denial once it occurs’ is not just inefficient. It is strategically insufficient.

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Webinar: From Early Adoption to Enterprise ROI: Lessons From Nursing Deployments with AI, June 3

June 1, 2026

Webinar: From Early Adoption to Enterprise ROI: Lessons From Nursing Deployments with AI, June 3

AI-powered nursing workflows are helping nurses spend less time completing documentation, but time saved is only the beginning of the ROI story.

In this KLAS-moderated webinar, nursing and health system leaders from Reid Health and Corewell Health will share what real-world deployments are revealing about the ROI impact of AI for nursing. Drawing from implementations, the discussion will explore how health systems are measuring documentation time savings, driving nurse adoption, and connecting workflow improvements to broader operational value.

Panelists will discuss what happens when documentation becomes easier to complete in the flow of care, how recovered time can support nurses and care teams, more presence with patients, and what leaders should consider as they scale AI initiatives across units and workflows.

Join this session to learn how health systems are moving from early efficiency gains to a more mature view of nursing ROI that includes time, adoption, nurse experience, documentation quality, and sustainable change at the bedside.

Cost: Free

When: Wednesday, June 3, 12:00 p.m. – 1:00 p.m.

Click Here to Register