Category: Articles

Whitepaper: FQHC Telehealth at Risk: What September’s Deadline Means for Revenue & Access

August 18, 2025

Whitepaper: FQHC Telehealth at Risk: What September’s Deadline Means for Revenue & Access

Time is running out for FQHCs that depend on telehealth to keep patients connected to care. In 2025, CMS flexibilities that made virtual visits reimbursable are winding down months earlier than many expected – creating real challenges for Medicaid and Medicare revenue, behavioral health access and compliance.

But updating workflows and mapping dual-code billing now can help to avoid delays that disrupt funding and patient care.

This concise guide explains exactly what’s changing – and how forward-thinking FQHCs are preparing to stay ahead.

Download to Learn:

  • The updated CMS timeline: what ends September 30, what to bill by December 31, and what extends to 2026
  • How to navigate dual-code billing (CMS vs. AMA) without costly denials or delays, and
  • Strategies to protect cash flow and maintain access for high-barrier Medicaid and Medicare patients

Click Here to Download Whitepaper

Whitepaper: Tiny Voices, Big Complexity: 8 Children’s Hospitals Find AI that Gets the Stakes from Day One

August 18, 2025

Whitepaper: Tiny Voices, Big Complexity: 8 Children’s Hospitals Find AI that Gets the Stakes from Day One

Children’s hospitals face unique challenges in care delivery, as young patients are often unable to articulate symptoms fully, creating barriers for immediate treatment. Traditional adult-centric technologies often underperform in these dynamic environments, leaving potential improvements unrealized.

Increasing dependence on inefficient documentation tools exacerbates challenges, disturbs family engagement and diverts clinician attention away from the child, increasing stress for all parties involved.

The whitepaper demonstrates how eight children’s hospitals – including Children’s Hospital of Philadelphia, Seattle Children’s and Boston Children’s Hospital – are utilizing ambient AI to streamline documentation processes, improve efficiency and enhance patient care.

Earnings Include:

  • Documented reductions in clinicians’ EHR time and enhanced focus during patient interactions,
  • How hospitals achieve better family communication and decision-making, and
  • Real outcomes from prominent institutions that showcase enhanced billing accuracy and operational excellence.

Click Here to Download Whitepaper

Feds Dismantle Ransomware Group That Targeted Hospitals

August 18, 2025

Feds Dismantle Ransomware Group That Targeted Hospitals

Federal agencies have disrupted the operations of a ransomware group that was targeting critical industries, including healthcare.

In cooperation with international partners, U.S. law enforcement seized servers, domains and digital assets employed by the BlackSuit ransomware gang to hack victims and extort and launder money, the Justice Department said August 11. The government has also confiscated $1.09 million in virtual currency from the group.

“There is no doubt that the private sector also contributed information to facilitate this disruption, once again highlighting the value of public-private operational engagement,” said John Riggi, national advisor for cybersecurity and risk at the American Hospital Association, in an August 11 news release. “The BlackSuit/Royal ransomware group is directly responsible for multiple disruptive attacks against hospitals and health systems, posing a direct risk to patient and community safety. We hope these aggressive law enforcement operations continue at a pace that will meaningfully degrade foreign cyber adversaries’ abilities to harm the American public.”

The operation was conducted by the department of Homeland Security, Secret Service, IRS and FBI.

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Whitepaper: Three Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

August 15, 2025

Whitepaper: Three Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

Recently, a wave of cyberattacks forced healthcare executives to reckon with an uncomfortable truth: traditional cybersecurity strategies are no longer enough.

This report from Advisory Board shares how more than 10 experts – from provider organizations and digital health firms to consulting leaders – are redefining what cyber resilience means in an era of third-party interdependence.

It outlines a strategic shift from reactive defense to collaborative, systemwide resilience – and the practical steps leaders are taking to manage operational risk, strengthen contracts and reduce exposure across complex networks.

Download this whitepaper to learn:

  • Ways that health systems are reassessing third-party vendor contracts and performance metrics,
  • Tactics to improve communication with partners and regulators to contain risk, and examples of resilience-driven models that ensure continuity during cyber incidents.

Click Here to Download Whitepaper

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

August 15, 2025

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

Recently, a wave of cyberattacks forced healthcare executives to reckon with an uncomfortable truth: traditional cybersecurity strategies are no longer enough.

This report from Advisory Board shares how more than 10 experts  from provider organizations and digital health firms to consulting leaders – are redefining what cyber resilience means in an era of third-party interdependence.

It outlines a strategic shift from reactive defense to collaborative, systemwide resilience – and the practical steps leaders are taking to manage operational risk, strengthen contracts and reduce exposure across complex networks.

Download the report to learn:

  • Ways that health systems are reassessing third-party vendor contracts and performance metrics,
  • Tactics to improve communication with partners and regulators to contain risk, and
  • Examples of resilience-driven models that ensure continuity during cyber incidents.

Click Here to Download Whitepaper

Whitepaper: What CNOs, CIOs Need to Ask Before Choosing a Scheduling System

August 15, 2025

Whitepaper: What CNOs, CIOs Need to Ask Before Choosing a Scheduling System

One nurse is juggling back-to-back shifts. Another is sent home early. Meanwhile, care coordination falters and tensions rise. These ripple effects often trace back to a hidden disruptor: a scheduling system that can’t keep pace with the demands of modern clinical operations.

This guide – built for CIOs, CFOs, CNOs, and procurement leaders – helps healthcare teams cut through the noise and confidently assess workforce scheduling tools that align with their unique challenges.

Inside, you’ll find structured worksheets, essential vendor vetting questions and a breakdown of must-have features, from mobile scheduling and float pool optimization to seamless system integration.

Use this Guide to:

  • Clarify your organization’s top scheduling priorities, including self-scheduling, shift swapping and OR/ER complexity,
  • Evaluate vendors side-by-side with a focus on functionality, interoperability and long-term scalability, and
  • Align stakeholders around RFP timelines, budget considerations and the metrics that matter.

Click Here to Download Whitepaper

Whitepaper: Expanding Access to Care and Improving Clinician Wellbeing at FQHCs with AI

August 6, 2025

Whitepaper: Expanding Access to Care and Improving Clinician Wellbeing at FQHCs with AI

Abridge FQHC partners – El Rio Health, Yakima Valley Farm Workers Clinic, TrueCare, and AltaMed Health Services – are integrating generative AI for clinical documentation to expand access to care by as much as 25% by boosting efficiency and enhancing clinician and patient experiences.

Federally Qualified Health Centers (FQHCs) are a crucial part of the U.S. healthcare system, ensuring access to quality care in underserved areas, regardless of patients’ ability to pay.

Abridge has developed a deep partnership model to adapt to the unique needs of FQHCs across the country, including robust multilingual support and ease of implementation of advanced AI technology.

Click Here to Download Whitepaper

Article: Doctors Who Use AI Perceived Less Favorably, Survey Suggests

August 6, 2025

Article: Doctors Who Use AI Perceived Less Favorably, Survey Suggests

Physicians who use artificial intelligence (AI) are perceived less favorably than those who don’t use it, a survey showed.

In a survey of 1,276 U.S. adults who were shown fake social media or billboard advertisements for family doctors, physicians portrayed to use AI were perceived as significantly less competent, trustworthy, and empathetic compared with those whose AI use was not mentioned, reported Moritz Reis, MSc, of the University of Wuerzburg in Germany, and colleagues.

Additionally, study participants said they were significantly less willing to make an appointment with a physician if any type of AI use was indicated, Reis and colleagues noted in JAMA Network Open.

Key Takeaways:

  • Physicians portrayed to use AI were perceived less favorably than those who were not.
  • They were perceived as significantly less competent, trustworthy, and empathetic, and study participants indicated significantly lower willingness to schedule an appointment with them.
  • Findings held true regardless of whether physicians were portrayed to use AI for administrative, diagnostic, or therapeutic purposes.

Click Here to Read Article.

Whitepaper: The Hidden Cost of Confusion: Using AI to Make Healthcare Bills Make Sense

August 5, 2025

Whitepaper: The Hidden Cost of Confusion: Using AI to Make Healthcare Bills Make Sense

As the cost of care increases, paying for it becomes more complicated – with many patients finding medical bills more confusing and stressful than the treatment itself.

This whitepaper, presented at Becker’s Hospital Review 15th Annual Meeting, dives into how health systems are leveraging AI to ease the burden of paying for care. From guiding patients through their bills to surfacing relevant benefits and resources, I tools are creating personalized affordability pathways.

Revenue cycle experts reveal how leading health systems are using this model to reduce costs, drive collections and reduce staff burnout.

You’ll Learn:

  • How one AI voice agent connects patients to personalized payment options before bad debt accrues,
  • What’s working to drive up digital payments and reduce support requests, and
  • The financial lift: 20% increase in collections + higher patient satisfaction.

Cost: Free

Click Here to Download Paper

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

August 5, 2025

Whitepaper: 3 Ways to Improve Cybersecurity Amid Healthcare’s Cyber Crisis

Recently, a wave of cyberattacks forced healthcare executives to reckon with an uncomfortable truth: traditional cybersecurity strategies are no longer enough.

This report from Advisory Board shares how more than 10 experts – from provider organizations and digital health firms to consulting leaders – are redefining what cyber resilience means in an era of third-party interdependence.

It outlines a strategic shift from reactive defense to collaborative, systemwide resilience – and the practical steps leaders are taking to manage operational risk, strengthen contracts and reduce exposure across complex networks.

Download the report to learn:

  • Ways that health systems are reassessing third-party vendor contracts and performance metrics,
  • Tactics to improve communication with partners and regulators to contain risk, and
  • Examples of resilience-driven models that ensure continuity during cyber incidents.

Cost:  Free

Click Here to Download Paper