Webinar: Why Traditional Denial Tracking is Missing the Most Damaging Losses, June 2

May 19, 2026

Webinar: Why Traditional Denial Tracking is Missing the Most Damaging Losses, June 2

Hospitals spent $43 billion in 2025 chasing payments insurers already owed them. Payer tactics have grown more sophisticated, more automated and harder to detect – and many of the most financially damaging losses, including DRG downgrades, never trigger a formal denial alert at all.

The pressure compounds quickly, Disconnected CDI, coding and denials teams generate gaps that payers exploit. Traditional denial tracking dashboards miss what was never flagged. Contract leverage sits unused while reimbursement quietly erodes. And RCM technology decisions get made under a flood of AI marketing claims that don’t always translate to financial outcomes.

This panel brings revenue cycle, CDI and clinical leaders together for a frank conversation about what’s working and what isn’t.

The discussion will cover:

  • Why denial rates are rising across major payers and how hospitals must respond,
  • How siloed CDI, coding and denials teams compound revenue loss,
  • What traditional denial tracking misses – especially DRG downgrades, and
  • Where payer contracts are being underused as a defense strategy.

Cost: Free

When: Tuesday, June 2, 12:00 p.m. – 1:00 p.m.

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On-Demand Webinar: The Hidden Barrier to AI: Why Legacy Systems and App Sprawl are Slowing Healthcare Innovation

May 19, 2026

On-Demand Webinar: The Hidden Barrier to AI: Why Legacy Systems and App Sprawl are Slowing Healthcare Innovation

Healthcare organizations are investing heavily in AI and digital innovation – yet many are discovering that legacy systems, redundant applications and fragmented infrastructure are slowing progress. Before scaling AI or advanced analytics, many healthcare IT, digital and compliance leaders are realizing they must address decades of accumulated technical debt.

This session will explore how healthcare IT leaders are approaching application rationalization and legacy modernization as strategic enablers of AI, cloud transformation and operational efficiency. Speakers will share practical approaches for evaluating legacy systems, reducing application sprawl and aligning platforms to support the next generation of healthcare technologies.

Key learning points:

  • Why legacy systems and application sprawl are emerging as major barriers to AI and digital transformation,
  • Practical frameworks for evaluating and rationalizing healthcare application portfolios,
  • How leading health systems are balancing modernization with operational stability,
  • Strategies for aligning infrastructure, security and governance when retiring legacy systems, and
  • Where CIOs should start when building a modern digital foundation for AI.

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Webinar: Why Sterile Processing Failures in ASCs are Crucial to Bottom-lines, June 17

May 19, 2026

Webinar: Why Sterile Processing Failures in ASCs are Crucial to Bottom-lines, June 17

ASCs now handle 60 to 70 percent of U.S. surgeries, and the stakes around sterile processing have never been higher. Surgical site infections carry a price tag of $20,000 to $60,000 or more per event, and compliance gaps continue to expose centers to financial and legal liability they can’t afford.

In this webinar, leaders break down how accreditation functions as a practical, operational tool for reducing variability in sterile processing and protecting OR performance.

Key learnings:

  • The most common sterile processing failure points in ASCs today,
  • How infection prevention gaps translate into financial and legal risk, and
  • Practical strategies to improve compliance, traceability, and defensibility.

Cost: Free

When: Wednesday, June 17, 11:00 a.m. – 12:00 p.m.

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On-Demand Webinar: AI-powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

May 19, 2026

On-Demand Webinar: AI-powered Coding for Cleaner Claims Start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin

Coding accuracy sits at the center of both financial performance and clinical efficiency but staffing and resources are not keeping pace for many practices. As pressures increase, practices are turning to AI-powered support to keep pace and avoid falling behind.

As documentation requirements evolve and payer scrutiny increases, small inconsistencies in coding can create downstream denials, delayed payments, and unnecessary administrative burden for physicians and staff. AI-enabled coding tools now help practices address these challenges earlier in the revenue cycle, allowing coders and billers to focus on higher value work instead of time-consuming, lower-impact tasks.

In this webinar, healthcare leaders will explore how practices across specialties are taking a more consistent, supported approach to medical coding by adopting AI-driven insights and automation. It will focus on practical strategies to improve accuracy earlier in the revenue cycle, reduce avoidable rework and support cleaner claims, all while enabling coding and billing teams to work at the top of their license and deliver greater value to the practice.

You’ll learn:

  • How to reduce denials and rework by improving coding accuracy and consistency using AI-powered support,
  • Where coding issues most often create downstream revenue cycle disruption, and
  • Practical ways to support cleaner claims earlier in the revenue cycle while shifting staff towards higher impact work.

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On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

May 19, 2026

On-Demand Webinar: How AdventHealth Improved Care Transitions and Drove $48.6M in Operational Value

Length of stay is one of the most significant sources of avoidable cost and operational strain in hospitals today, yet many health systems still struggle to reduce unwarranted variation in inpatient days in a clinically appropriate and sustainable way.

In this webinar, hospital leaders will hear how AdventHealth addressed avoidable length of stay by aligning IT and care management and implementing coordinated changes to people, processes and technology. Presenters will share how greater transparency across discharge processes supported timely, appropriate post-acute placement – enhancing patient-centered care and creating more predictable patient flow.

Attendees will learn how this work helped AdventHealth unlock $48.6M in systemwide value (full-year impact), achieve a 9% improvement in length of stay, cut post-acute placement time in half and improve patient flow across more than 50 hospitals.

Attendees will learn how to:

  • Identify the highest-impact drivers of avoidable length of stay tied to post-acute discharge delays,
  • Align IT and care management to improve visibility, accountability and timely decision-making,
  • Translate length of stay improvement into measurable financial impact and increased capacity, and
  • Apply a repeatable, system-ready approach to sustaining care transition improvements at scale while integrating with an existing EMR

Cost: Free

Click Here to Download this On-Demand Webinar

Webinar: Why Satisfied Physicians Still Leave – and What Leaders Can Do About it, June 16

May 19, 2026

Webinar: Why Satisfied Physicians Still Leave – and What Leaders Can Do About it, June 16

Nearly three-quarters of physicians say they’re satisfied with their jobs. But fewer than two-thirds plan to stay – and less than 1 in 3 would recommend their organization to a colleague.

That gap is a financial and operational risk. CHG Healthcare’s 2025 Physician Sentiment Survey surfaces the disconnect between how physicians feel and how committed they actually are, and what leadership can do about it.

This live session will translate the survey data into concrete strategy, covering the leadership behaviors, communication practices and workforce flexibility models that drive retention without major capital investment.

Insights include:

  • Why leadership transparency outranks compensation as the top missed retention lever,
  • What highly engaged physicians (just 18% of the workforce) have in common and how to grow that number,
  • How II is widening the gap between front-line physicians and administrators, and how to close it, and
  • The real financial cost of disengagement, including recruitment timelines and revenue loss.

Cost: Free

When: Tuesday, June 16, 11:00 a.m. – 12:00 p.m.

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Webinar: From Call Center Bottlenecks to Patient Self-Service: How Healthcare Organizations Keep Scheduling Moving with AI and Automation, May 27

May 14, 2026

Webinar: From Call Center Bottlenecks to Patient Self-Service: How Healthcare Organizations Keep Scheduling Moving with AI and Automation, May 27

Every week starts the same way for most access teams:

  • Phones spike at once,
  • Queues build before staff can catch up, and
  • Patients abandon calls at rates that climb to double digits.

It’s a predictable surge that creates missed appointments early in the week and extra work later on.

This webinar brings forward what organizations are learning as they use automated scheduling pathways to stabilize that Monday pattern. Megan L. Kerrick, Director of Administrative Operations at Virginia Urology, will share how their call center and self-service channels work together to absorb demand, keep scheduling decisions accurate, and reduce the manual follow-up that slows teams down.

You will learn:

  • How healthcare organizations keep scheduling decisions consistent across call center and self-service channels, ensuring patients land in the right place the first time,
  • How automation, including voice AI, absorbs patient demand during peak periods and prevents queues from stacking up, and
  • How structured, automated call handling reduces the downstream follow-up work that weighs teams down later in the week.

As demand concentrates at the start of the week, automation becomes a defining capability for both patient experience and operational performance. This session highlights the insights that matter most for delivering a more resilient, patient-driven scheduling experience.

Cost: Free

When: Wednesday, May 27, 11:00 a.m. – 12:00 p.m.

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On-Demand Webinar: A Clearer Picture of Healthcare’s Supply Chain – Built on More Than Spend Data

May 14, 2026

On-Demand Webinar: A Clearer Picture of Healthcare’s Supply Chain – Built on More Than Spend Data

Imagine a supply chain function that secedes in real time, not in retrospect – one connected to clinical workflows, utilization patterns and patient demographics, not just invoices and purchase orders.

That shift is what separates a procurement-driven model from an enterprise intelligence layer. It changes the questions leaders can answer, the speed of response and the role supply chain plays in strategic performance.

In this on-demand discussion, two senior supply chain executives lay out why traditional procure-to-pay approaches fall short and how AI-powered platforms are integrating clinical, patient, demographic and utilization data into one decision environment.

Key learnings include:

  • The structural limits of P2P-based decision-making,
  • Why real-time intelligence requires more than spend data,
  • How AI shifts decisions from retrospective to in-workflow, and
  • What an enterprise intelligence layer enables across functions.

Click Here to Download this On-Demand Webinar

Webinar: CMS Emergency Preparedness Requirements, May 26

May 14, 2026

Webinar: CMS Emergency Preparedness Requirements, May 26

This webinar focuses on helping healthcare professionals strengthen their emergency preparedness and ensure readiness for unexpected disasters.

In this session, you will gain a clear understanding of the key requirements for emergency preparedness in healthcare settings. You will also learn how to identify and apply best practices to build and strengthen an effective disaster preparedness program.

You will learn:

  • How to interpret and apply CMS emergency preparedness requirements in your organization,
  • The role of healthcare coalitions in coordinated disaster response and community readiness,
  • Common compliance gaps and how to proactively address them, and
  • Practical, actionable strategies to strengthen emergency operations planning and response.

Target Audience:

  • Healthcare leaders,
  • Safety and quality professionals,
  • Facilities managers, and
  • Emergency preparedness coordinators responsible for regulatory compliance and operational readiness.

Cost: Free

When: Tuesday, May 26, 11:00 a.m. – 12:00 p.m.

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Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

May 14, 2026

Webinar: How to Become the Top Choice for Local Patient Care: Reputation, Visibility and Trust in the AI Era, May 21

Imagine a patient asking an AI assistant to find the best hospital nearby – and your organization doesn’t appear. Not because of care quality, but because your digital reputation doesn’t reflect it.

This session will give you a clear framework for building the kind of online presence that earns visibility in both traditional and AI-driven search – so your organization shows up when and where patients are looking.

Baptist Memorial Health Care is already doing this work. In just two years, the system scaled from 4,000 to more than 50,000 annual reviews, raised its average rating from 4.4 to 4.7 stars and earned Best in Class reputation awards for 400-plus locations. Their experience offers a practical roadmap for health systems ready to take reputation strategy seriously.

Join this conversation to learn what it takes to turn patient feedback into a competitive advantage.

  • How Baptist Memorial Health Care built a systemwide reputation strategy that delivered measurable results,
  • Why reviews and patient sentiment are now critical to visibility in AI-powered search,
  • How to position your organization as the top choice when patients use conversational AI to find care, and
  • Actionable steps to operationalize feedback collection and strengthen patient trust at scale.

Cost: Free

When: Thursday, May 21, 12:00 p.m. – 1:00 p.m.

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