October 16, 2025

Pre-Recorded Webinar: ICD-11 is Coming: Why Hospitals Can’t Afford to be Unprepared

ICD-11 is more than a coding update – it’s a fundamental shift that will affect documentation, audits, DRGs and compliance workflows. For hospitals and health systems, the risks of delayed preparation are real:

• Revenue disruption,
• Denied claims, and
• Regulatory scrutiny.

Join a revenue cycle expert for this recorded session breaking down how ICD-11 differs from ICD-10, what leaders must know now and how to build a proactive strategy that protects revenue and operational continuity.

What You’ll Learn:

• The most impactful documentation and structural changes in ICD-11,
• Readiness strategies for coding, CDI and compliance leaders, and
• How technology can ease the transition and where human oversight remains critical.

Click Here to Access Webinar

October 16, 2025

Webinar: A Hospital Playbook for Uninsured Care Amid Policy Shifts, October 21

Hospitals are seeing more patients lose coverage during Medicaid redeterminations. This results in rising uncompensated care, ED bottlenecks and uneven patient financial experiences.

Join this one-hour session to hear concrete steps hospitals can take to stabilize revenue and protect access while supporting patients through coverage transitions.

Key Learnings:

• Discover where uninsured volume is most likely to surface across service lines,
• Learn fast-track approaches to eligibility screening and presumptive enrollment,
• How to structure partnerships with Medicaid MCOs, FQHCs and CBOs for warm handoffs, and
• Aligning revenue cycle and patient access integration to prevent avoidable write-offs.

Cost: Free

When: Tuesday, October 21 11:00 a.m. – 12:00 p.m.

Click Here to Register

October 16, 2025

Webinar: Virtual Nursing at Scale: Inside University Hospitals’ Full-hospital Model, October 28

University Hospitals became one of the first health systems in the U.S. to implement a whole-hospital virtual nursing program – and the results are changing how care is delivered across ED, post-op and med-surg units.

Through its Connected Care Team initiative, UH created a scalable virtual model that strengthens bedside care, reduces nurse strain and improves patient safety. Their approach isn’t about replacing teams at the bedside – it’s about amplifying them.

Join this webinar to learn what it took to make this work across an entire hospital and the practical takeaways your team can use.

You’ll learn how UH:

• Launched a full-hospital virtual nursing model to address staffing strain and expand clinical reach,
• Measured results across patient experience, nurse engagement and operational efficiency, and
• Used flexible, AI-driven tools and front-line engagement to drive sustainability not just a pilot.

Cost: Free

When: Tuesday, October 28, 12:00 p.m. – 1:00 p.m.

Click Here to Register

October 16, 2025

Webinar: Unlock the Power of Quick AI Wins, October 28

Health system leaders want AI solutions that are safe, scalable, and proven. But too often, long-term transformation plans stall because they don’t show near-term results.

This webinar shows how forward-thinking leaders are flipping that script – using low-risk, high-impact use cases like conversational AI to improve consumer-facing operations, demonstrate quick winds, drive operational ROI, and build internal momentum.

Industry experts share proven implementation strategies for prioritizing consumer facing touchpoints, accelerating AI governance processes, and quantifying measurable ROI.

Learn from industry leaders:

• Case-based examples of operational AI delivering measurable impact across operational efficiency, staff productivity, and patient satisfaction,
• A practical framework for identifying which operational touchpoints to target first for maximum impact,
• How to deploy governance models that speed up AI rollout without increasing risk, and
• Why smart HER integration strategies are key to long-term success.

Cost: Free

When: Tuesday, October 28, 12:00 p.m. – 1:00 p.m.

Click Here to Register

October 14, 2025

Webinar: Reimagining Care Delivery: Inside Hartford HealthCare’s AI-driven Strategy, October 27

Consumer expectations are shifting fast, and traditional care models aren’t built to keep up. Patients want care that’s accessible, connected and available on their terms. If health systems can’t deliver that, someone else will.

Hartford HealthCare is staying ahead of this curve.

In this session, hear how Hartford HealthCare is redesigning access and experience – offering 24/7 on demand care, enabling clinicians with AI and connecting patients across every step of the journey, from home to hospital.

You’ll learn how the system is embedding consumer-first thinking across its strategy to stay competitive in the AI era, with practical lessons on:

• Building an always-on, AI-enabled care model to meet patients on their terms,
• What it takes to deliver consumer-grade experiences as a health system, and
• How to drive organization wide change without compromising clinical safety or quality.

Cost: Free

When: Monday, October 27, 11:00 a.m. – 12:00 p.m.

Click Here to Register

October 14, 2025

Webinar: Safety in Numbers: Why Generative AI with Proven ROI is a Hospital’s Best Friend, October 27

Healthcare organizations face a critical balancing act of maximizing AI’s transformative capabilities, while ensuring safety in patient care and measurable ROI. Faced with competitive pressure to quickly put AI solutions into practice, the stakes could not be higher, moving too quickly risks patient safety, and moving too slowly with its adoption risks falling behind.

In this session led by Dr. Ruben Amarasingham, CEO of Pieces Technologies, physician executive leaders from Children’s Health, Houston Methodist Cypress, CHRISTUS Health and MetroHealth will share their tested recommendations for responsibly rolling out generative AI. They’ll share practical insights on securing clinician buy-in, maintaining rigorous safety standards, and demonstrating clear ROI – while offering a roadmap that other health systems can follow to accelerate AI adoption without compromising care quality.

Insights Include:

• How health systems are approaching “human-in-the-loop” design to keep clinicians engaged,
• What executives are doing to validate and demonstrate early ROI from generative AI, and
• Why AI governance and safety frameworks need to be top of mind – even facing mounting pressures to scale.

Cost: Free

When: Monday, October 27, 12:00 p.m. – 1:00 p.m.

Click Here to Register

October 14, 2025

Webinar: From Data to Decisions: How Leading Healthcare Systems are Finding New Value in Patient-Reported Outcomes, October 16

Siloed patient-reported outcome (PRO) initiatives leave data unused and front-line teams unsupported. Norton Healthcare, Lehigh Valley Health Network, Endeavor Health, and Northwestern Medicine are taking a different path – embedding PROs across their organizations to shape care delivery, guide innovation, and meet regulatory demands.

In this webinar, physician leaders and executives from these systems and PatientIQ will share real-world strategies for moving beyond disconnected surveys to a unified, enterprise-wide approach. They’ll unpack lessons from implementation and the ROI of treating PROs as a strategic resource.

Key takeaways:

• How to align PROs with clinical and quality improvement initiatives,
• Infrastructure and workflows to scale PROs across service lines, and
• Why more health systems are investing in PROs for patient engagement and decision making.

Cost: Free

When: Thursday, October 16, 11:00 a.m. – 12:00 p.m.

Click Here to Register

October 14, 2025

Webinar: What’s in the Box?! Decreasing Medication Errors in the Last Mile, October 23

Logistics are typically placed into a separate category from the upstream clinical workflow in the pharmacy. However, there are impactful solutions – both old and new that are quickly becoming the standard of practice as the stakes are raised unanimously across this industry. This presentation will be a hybrid retro and prospective in medication safety principles after the point of final verification.

Learning Points

• Define the types of errors that occur in the last mile and their root causes,
• Recall medication safety principles and technologies that can be applied to reduce last-mile errors, and
• Name cultural and strategic approaches to error prevention, including just culture and data-driven continuous improvement.

Cost: Free

When: Thursday, October 23, 11:00 a.m. – 12:00 p.m.

Click Here to Register

October 8, 2025

Webinar: From Data to Decisions: How Leading Healthcare Systems are Finding New Value in Patient-Reported Outcomes, October 16

Siloed patient-reported outcome (PRO) initiatives leave data unused and front-line teams unsupported. Norton Healthcare, Lehigh Valley Health Network, Endeavor Health, and Northwestern Medicine are taking a different path – embedding PROs across their organizations to shape care delivery, guide innovation, and meet regulatory demands.

In this webinar, physician leaders and executives from these systems and PatientIQ will share real-world strategies for moving beyond disconnected surveys to a unified, enterprise-wide approach. They’ll unpack lessons from implementation and the ROI of treating PROs as a strategic resource.

Key Takeaways:

• How to align PROs with clinical and quality improvement initiatives,
• Infrastructure and workflows to scale PROs across service lines, and
• Why more health systems are investing in PROs for patient engagement and decision-making.

Cost: Free

When: Thursday, October 16, 11:00 a.m. – 12:00 p.m.

Click Here to Register

October 8, 2025

Webinar: How MedStar Freed 24K Hours of OR Time and Expanded Patient Access, October 15

Disjointed scheduling policies. Manual workflows. Limited real-time data. These inefficiencies once hampered MedStar Health’s 10-hospital network – until a new, data-driven access strategy changed the trajectory.

Through standardized block management, cloud-based scheduling tools and a systemwide governance model, MedStar unlocked more than 24,000 hours of OR time. This transformation took place even as the organization transitioned its HER across 300+ sites of care.

In this webinar, hear how MedStar’s perioperative leaders improved surgical access, increased block utilization and built trust across teams.

You’ll learn how they used real-time data to shift culture and sustain gains across one of the Mid-Atlantic’s largest health systems – including:

• 30% drop in abandoned and unreleased block time,
• 9,900 open-time releases filled, securing 24,700 hours of scheduled cases, and
• 34-day average in proactive block release.

Cost: Free

When: Wednesday, October 15, 1:00 – 2:00 p.m.

Click Here to Register