On Demand Webinar: How Piedmont Automated 90% of Status Checks and Cut Claim Delays

December 30, 2025

On Demand Webinar: How Piedmont Automated 90% of Status Checks and Cut Claim Delays

Claim status checks are one of the most manual and error-prone parts of the revenue cycle. Without automation, they often lead to billing delays, staff burnout and denied claims.

For Piedmont Health this was an every day issue.

By streamlining claim status checks with automation, Piedmont eliminated friction in its revenue cycle operations. Today, 90% of status inquiries are handled without human intervention, accelerating resolution and reducing downstream delays.

In this session, hear how they did it and what organizations can apply today.

Key Takeaways:

  • How Piedmont built an automated status-inquiry workflow,
  • Ways they overcame payer roadblocks that typically trigger denials and
  • Top questions and answers on making automation stick in the revenue cycle.

Click Here to Access this On-Demand Webinar

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

December 30, 2025

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

Telehealth has transformed rural healthcare by expanding access and reducing travel barriers, but not all communities benefit equally. Persistent socioeconomic and infrastructural challenges continue to limit who can fully participate in telehealth services.

This session, presented by Southern Illinois University, explores findings from a comprehensive narrative review examining how broadband access, digital literacy, and affordability shape telehealth adoption in rural areas.

Participants will gain insight into successful models such as Project ECHO and Avera eCARE, which demonstrate practical, evidence-based approaches to improving access and outcomes. Attendees will leave with actionable strategies for strengthening telehealth equity and closing the digital divide in Missouri’s rural healthcare systems.

Target Audience:

  • Rural health professionals,
  • Hospital and clinic administrators,
  • Public health practitioners,
  • Researchers,
  • Policymakers,
  • Health equity advocates, and
  • Students in health-related disciplines

Cost:  Free

When: Thursday, January 22, 12:00 p.m.

Click Here to Register

Webinar: SDOH Series: Radon, Lung Health and Health Equity, January 29

December 29, 2025

Webinar: SDOH Series: Radon, Lung Health and Health Equity, January 29

The Missouri Department of Health and Senior Services, Office of Minority Health and Health Equity, is partnering with the Bureau of Environmental Epidemiology and the American Lung Association to offer this free webinar.

You are invited to learn more about radon risks, how they connect to lung cancer and how to take action to improve environmental he4alth and health equity.

Cost: Free

When: Thursday, January 29, 12:00 p.m. – 1:00 p.m.

Click Here to Register

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

December 11, 2025

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

Telehealth has transformed rural healthcare by expanding access and reducing travel barriers, but not all communities benefit equally. Persistent socioeconomic and infrastructural challenges continue to limit who can fully participate in telehealth services.

This session, presented by Southern Illinois University, explores findings from a comprehensive narrative review examining how broadband access, digital literacy, and affordability shape telehealth adoption in rural areas.

Participants will gain insight into successful models such as Project ECHO and Avera eCARE, which demonstrates practical, evidence-based approaches to improving access and outcomes. Attendees will leave with actionable strategies for strengthening telehealth equity and closing the digital divide in Missouri’s rural healthcare systems.

Cost: Free

When: Thursday, January 22, 12:00 p.m. – 1:00 p.m.

Click Here to Register

PFAC Office Hours: Foundational Elements for Managing a PFAC, December 18

December 11, 2025

PFAC Office Hours: Foundational Elements for Managing a PFAC, December 18

Building and sustaining a successful Patient and Family advisory Council begins with a strong foundation. This event will explore the essential components for effectively managing a hospital PFAC and fostering meaningful collaboration to make an impact. Because this is an office hours call format, during the last half of the call, members of MHA’s statewide PFAC will field questions, share stories and have conversations with the audience.

The Missouri Hospital Association’s (MHA’s) statewide PFAC has announced the winners of our fourth annual Compass Honor Award. During the call, participants will hear from the winners as they share their PFAC journey and lessons learned. This award recognizes two Missouri hospitals that have demonstrated exceptional commitment to improving patient engagement, experience, and outcomes through innovative programs and initiatives.

Objectives

At the conclusion to this session, participants will:

  • Hear best practices for establishing structure, defining roles, setting goals and maintaining momentum within their councils,
  • Experience real-world examples, and
  • Discover practical tools to help strengthen partnerships between patients, families and health care teams.

Cost: complimentary to all attendees

When: Thursday, December 18, 1:00 p.m. – 2:00 p.m.

Click Here to Register

On-Demand Webinar: The Cost of Getting it Wrong: Smarter Verification for a Tighter Budget

December 11, 2025

On-Demand Webinar: The Cost of Getting it Wrong: Smarter Verification for a Tighter Budget

Budget cuts, identity fraud, and adversarial AI are putting critical security functions like verification at risk. But as regulations tighten and fraud becomes more sophisticated, getting it wrong has real consequences.

Manual verification, weak authentication, and account recovery vulnerabilities are being exploited.

In this session, hear how health systems are automating user journeys, prioritizing identity verification and making smarter security investments with cost in mind.

Key takeaways:

  • How identity gaps impact patient, payer, and provider safety, revenue cycle and compliance,
  • Where automation delivers quick wins in authentication and verification, and
  • How to invest in security without overextending your budget or infuriating users.

Click Here to Access this On-Demand Webinar

NARHC Webinar: Medicare Care Management Opportunities – What’s New for RHCs in 2026, December 17

December 11, 2025

NARHC Webinar: Medicare Care Management Opportunities – What’s New for RHCs in 2026, December 17

The National Association of Rural Health Clinics (NARHC) will host a free, FORHP-supported webinar via Zoom with information for Rural Health Clinics (RHCs) on the basic requirements of care management, plus the latest changes from the 2026 Medicare Physician Fee Schedule.

This webinar will feature a subject matter expert from the NORC Walsh Center for Rural Health Analysis. Additional time for Q&A will be provided.

Whether you’re curious about what it takes to begin your RHC’s care management program, or you’ve been providing these services since 2016 and want to explore the newest billing opportunities, you are encouraged to attend this technical assistance webinar.

Advanced registration is required.

Cost: Free

When: Wednesday, December 17, 2:30 p.m.

Click Here to Register

Webinar: RestorixHealth Critical Access Program Solutions, December 16

December 10, 2025

Webinar: RestorixHealth Critical Access Program Solutions, December 16

The Missouri Department of Health and Senior Services, Office of Rural Health is partnering with RestorixHealth to offer this free webinar.

You are invited to join this webinar to learn about how RestorixHealth works with hospitals to create outpatient wound care programs. They offer turnkey, custom solutions specifically designed for critical access and rural hospitals.

High points of the critical access model

  • Provider based, procedure driven,
  • Can be part time… based on demand
  • RestorixHealth can furnish all the operational pieces (nursing, administrative, revenue cycle support, marketing and education, clinical policies, and procedures, and
  • Minimal financial risk (no start-up capital needed from hospital, fees tied to patient volume, fees set so that program should be profitable from day 1)

Upside of Model:

  • Can prevent outward migration of patients,
  • Drives volume to other services,
  • Valuable clinical resource for community, and
  • Excellent clinical outcomes…94% heal rate and 28 median days to heal

RestorixHealth can evaluate what a wound care program would look like for your hospital and develop market analysis to quantify demand along with providing a financial pro forma.

Click Here to Learn More about RestorixHealth Critical Access Program

Cost: Free

When: Tuesday, December 16, 12:00 p.m. – 1:00 p.m.

Click Here to Join Meeting when it is time

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

December 5, 2025

MRHA Webinar: Beyond Broadband; Uncovering the Hidden Barriers to Rural Telehealth Equity, January 22

Telehealth has transformed rural healthcare by expanding access and reducing travel barriers, but not all communities benefit equally. Persistent socioeconomic and infrastructural challenges continue to limit who can fully participate in telehealth services.

This session, presented by Southern Illinois University, explores findings from a comprehensive narrative review examining how broadband access, digital literacy, and affordability shape telehealth adoption in rural areas.

Participants will gain insight into successful models such as Project ECHO and Avera eCARE, which demonstrate practical, evidence -based approaches to improving access and outcomes. Attendees will leave with actionable strategies for strengthening telehealth equity and closing the digital divide in Missouri’s rural healthcare systems.

Target Audience:

  • Rural health professionals,
  • Hospital and clinic administrators,
  • Public health practitioners,
  • Researchers, policymakers,
  • Health equity advocates, and
  • Students in health-related disciplines

Cost: Free

When: Thursday, January 22, 2026

Click Here to Register

Webinar: Social Media + Youth Mental Health: What Every Behavioral Health Leader Should Know, December 12

December 5, 2025

Webinar: Social Media + Youth Mental Health: What Every Behavioral Health Leader Should Know, December 12

Pediatric behavioral health demand is rising, and social media use is increasingly part of the clinical picture. From anxiety and sleep disruption to attention and engagement issues, care teams are encountering new challenges tied to digital habits.

Without clear frameworks, early signs of social media-related distress often go unrecognized, leading to delayed intervention and increased clinical complexity.

This session offers an evidence-based look at how behavioral health organizations can integrate digital risk factors into care delivery. Leaders will gain practical guidance to help teams assess, respond to and support healthier social media use among youth.

Key Takeaways Include:

  • A data-informed view of adolescent social media use and mental health trends,
  • Clinical guidance to help care teams recognize at-risk behaviors earlier, and
  • Strategies to support family education, prevention and healthier digital behavior.

Cost: Free

When: Friday, December 12, 12:00 p.m. – 1:00 p.m.

Click Here to Register