August 28, 2023
NRHA Webinar – Tackling Bad Debt: A 20% Reduction Guide for Rural Hospitals
Join the National Rural Health Association (NRHA) for a webinar that delves into actionable strategies specific to rural healthcare facilities, aimed at achieving a 20% reduction in Bad Debt. As we navigate an era where convenience and immediate information are paramount, understanding the nuances of the patient payment experience becomes crucial.
This session will cover:
- How to refine patient communication for better engagement
- Key elements of clear and informative billing statements
- Enhancing digital payment services to meet the evolving demands of patients, ensuring more timely payments
- Strategies to improve collection success at the point of service
Leading the discussion is Richard Rogers, who brings over 25 years in healthcare revenue cycle management and currently serves as a Board Member of both the Greater Illinois HFMA and Illinois AAHAM chapters and Darren Cook, Vice President of Recovery Solutions at Magnet Solutions with 23 years in the healthcare receivables sector. Both bring their extensive expertise and commitment to enhancing rural healthcare practices.
When: Tuesday, September 19, 1:00 – 2:00 pm CST