Rural Spotlight

March 3, 2026

Webinar: Healthcare at a Crossroads: Using Concierge Medicine to Strengthen Revenue, Retention + Patient Satisfaction, March 5

Health systems are seeking practical ways to enhance revenue, improve physician satisfaction, increase patient satisfaction and retain top talent without disrupting existing business structures.

Flexible concierge medicine programs are emerging as a way to achieve these aims. These programs operate alongside traditional practice structures, allowing organizations to add a new revenue stream while preserving current workflows, staffing and governance – while also addressing growing patient demand for connectivity, continuity and more personalized care.

This session offers an overview of how healthcare organizations are offering membership medicine as an optional service. Patients can choose to remain traditional patients or opt into a membership based on their preferences, creating flexibility for both patients and practices and supporting higher patient satisfaction through choice and experience.

The session will also explore how increased physician satisfaction contributes directly to stronger patient relationships, recruitment, retention and financial performance. Leaders will gain clarity on how concierge programs fit within large medical groups and health systems without requiring restructuring or limiting participation to primary care.

Key takeaways include:

• How flexible concierge programs enhance revenue while improving patient satisfaction – without changing business structure,
• Why optional membership models appeal to patients seeking greater continuity,
• How physician satisfaction supports better patient experiences, recruitment, retention and practice stability, and
• Where concierge medicine fits within large, integrated healthcare organizations.

Cost: Free

When: Thursday, March 5, 10:00 a.m. – 11:00 a.m.

Click Here to Register

March 3, 2026

Webinar: How Boston Medical Center Created 3,200+ Days of New Capacity, March 4

Boston Medical Center faced the same challenge many systems are grappling with: beds staying full longer than necessary because getting patients home safely took too long.

BMC turned to AI to transform how teams identify patients ready for home and proactively coordinate their transitions. After automating care operations, BMC eliminated 3,200 excess days – that’s 9 years of patient time freed up. That’s capacity created without construction, without adding staff, and without compromising care.

In this webinar, Christopher Manasseh, MD, associate chief medical officer inpatient operations at Boston Medical Center, shares how the organization shifted from manual discharge planning to automated capacity creation – helping more patients transition home sooner while saving 25,400 FTE hours and $3.2 million annually.

You’ll learn:

• How BMC reduced the administrative burden that delays home transitions,
• Practical lessons for driving staff adoption without disrupting care delivery, and
• How automated care operations directly impact throughput, capacity and patient outcomes.

Cost: Free

When: Wednesday, March 4, 12:00 p.m. – 1:00 p.m.

Click Here to Register

February 26, 2026

Webinar: From Pilot Projects to Enterprise Scale – Inside Corewell Health’s Automation Journey, March 17

Many health systems launch automation in a single department. Far fewer successfully expand it across the enterprise.

Without a clear strategy, governance structure and measurable goals, automation efforts can become siloed experiments rather than sustainable operational change. For large, complex organizations, the stakes are high: inconsistent processes, limited visibility and missed opportunities to improve efficiency across revenue cycle, human resources and finance.

Corewell Health, Michigan’s largest nonprofit health system with 21 hospitals and more than 300 outpatient locations, has worked to move beyond isolated wins. In this session, Russ Gardner, business intelligence analyst lead at Corewell Health, will discuss how the organization approached automation as a long-term strategy – starting with revenue cycle management and expanding into other critical department.

Attendees will hear firsthand what worked, what required adjustment and how Corewell Health positioned automation to scale effectively.

Learnings include:

• How to design an automation strategy that extends beyond a single department,
• Common barriers to scaling and how to address them,
• Ways automation can drive measurable impact in revenue cycle, HR and finance, and
• Practical next steps to strengthen your organization’s automation program.

Cost: Free

When: Tuesday, March 17, 11:00 a.m. – 12:00 p.m.

Click Here to Register

February 26, 2026

Webinar: AI-Powered Coding for Cleaner Claims start Earlier: Practical Strategies to Improve Accuracy Before Denials Begin, March 4

Coding accuracy sits at the center of both financial performance and clinical efficiency but staffing and resources are not keeping pace for many ASC and orthopedic practices. As pressures increase, practices are turning to AI-powered support to keep pace and avoid falling behind.

As documentation requirements evolve and payer scrutiny increases, small inconsistencies in coding can create downstream denials, delayed payments, and unnecessary administrative burden for physicians and staff. AI-enabled coding tools now help practices address these challenges earlier in the revenue cycle, allowing coders and billers to focus on higher-value work instead of time-consuming, lower-impact tasks.

In this webinar, healthcare leaders will explore how practices across specialties are taking a more consistent, supported approach to medical coding by adopting AI-driven insights and automation. It will focus on practical strategies to improve accuracy earlier in the revenue cycle, reduce avoidable rework and support cleaner claims, all while enabling coding and billing teams to work at the top of their license and deliver greater value to the practice.

You’ll learn:

• How to reduce denials and rework by improving coding accuracy and consistency using AI-powered support,
• Where coding issues most often create downstream revenue cycle disruption, and
• Practical ways to support cleaner claims earlier in the revenue cycle while shifting staff towards higher-impact work.

Cost: Free

When: Wednesday, March 4, 11:00 a.m. – 12:00 P.M.

Click Here to Register

February 26, 2026

On-Demand Webinar: Recoupments 101: The Biggest RCM Problem No One’s Talking About

For ASCs and ambulatory providers, recoupments can be devastating. A single payer takeback can wipe out weeks of margin, strain small billing teams and trigger rework that outpatient workflows aren’t built to handle.

Yet recoupments – also called takebacks or chargebacks – remain one of the least understood revenue cycle risks in ambulatory care.

This on-demand webinar breaks down how recoupments work in ASC and ambulatory settings and why treating them like denials puts organizations at risk.

Attendees will take away a clear, practical primer on payer audits, retroactive adjustments and provider-level balances, with a focus on how these issues uniquely impact outpatient revenue cycles.

Learnings include:

• Recoupment terminology and why confusion costs ASCs real dollars,
• The true financial and operational impact on ambulatory revenue cycles,
• How payer audits and retroactive adjustments drive outpatient takebacks,
• Why denial workflows fail in ASC environments, and
• How visibility and automation can help ambulatory teams regain control.

Click Here to Access this On-Demand Webinar