Whitepaper: How UVM Health Cut Clinician Burnout 65% in 4 Months

February 24, 2026

Whitepaper: How UVM Health Cut Clinician Burnout 65% in 4 Months

Clinician burnout driven by documentation burden is no longer an abstract risk; it is an operational threat to access, quality and workforce stability.

The University of Vermont Health, the largest health system in Vermont, faced rising burnout rates and mounting frustration tied to EHR documentation. Serving a largely rural population across primary and specialty care, leaders needed a solution that improved clinician well-being without forcing productivity mandates or compromising training.

This KLAS Arch Collaborative case study details how UVM Health approached ambient documentation through a clinician-led, data-driven rollout. After a vendor-neutral pilot, the organization scaled the technology across primary care, specialty practices and residency programs, guided by provider governance and continuous measurement.

Within four months, self-reported burnout dropped from 69% to 24%. Clinicians described a renewed ability to be fully present with patients, while visit volumes increased organically without top-down mandates. Governance remained clinician led, with ongoing measurement using HER data, surveys and patient feedback to sustain gains.

The study offers health system leaders a practical, evidence-based example of how addressing clinician experience can translate into measurable improvements across the organization.

Key takeaways:

  • How UVM Health reduced burnout by 65% using KLAS-validated metrics,
  • Why clinician-led governance was critical to adoption and trust,
  • How ambient documentation supported organic productivity gains, and
  • Lessons for scaling across rural clinics and training environments.

Click Here to Download Whitepaper

Webinar: Cyber Resilience is No Longer an IT Strategy. It is a Patient Safety Strategy, March 20

February 24, 2026

Webinar: Cyber Resilience is No Longer an IT Strategy. It is a Patient Safety Strategy, March 20

When healthcare systems go down, care does not pause. It degrades.

Downtime shifts clinicians to paper. Medication workflows slow. Access controls change. Communication patterns fracture. In pediatric environments and high acuity settings, even short disruptions carry real risk.

Cyber resilience used to be about restoring servers. Today it is about restoring trust.

Speed of recovery is no longer the only metric. Confidence in recovery is the difference between clinicians resuming care immediately or second guessing every data point on the screen. If physicians and nurses question the integrity of the record care delivery hesitates. And hesitation in healthcare is expensive.

Ransomware attacks and system outages are increasing across the industry. Boards are asking harder questions. Can we prove our backups are clean? Have we tested a full clinical restore? What is the real downtime tolerance for our most critical systems? Not theoretical numbers. Real ones.

We challenge the traditional approach to cyber resilience and examine why the next evolution is operational, not just technical.

We will explore:

  • Why recovery confidence is emerging as a core patient safety metric,
  • How data integrity directly influences clinician behavior after an event,
  • What leading healthcare organizations are rethinking about governance and testing, and
  • Why tools alone will not protect care delivery.

The reality is simple. Technology does not create resilience. Operational discipline does.

If your organization believes resilience is handled because backups exist, this conversation will likely shift that assumption.

Cyber resilience is no longer a back-office issue. It is front line risk management.

Cost: Free

When: Friday, March 20, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: CDI + AI at Cape Fear: An Integrated Blueprint for Clinical Excellence and Revenue Integrity, March 24

February 24, 2026

Webinar: CDI + AI at Cape Fear: An Integrated Blueprint for Clinical Excellence and Revenue Integrity, March 24

Hospitals deliver complex care every day – but when documentation, coding and revenue cycle teams operate in silos, financial and quality performance suffer.

Incomplete documentation, reactive CDI workflows and disconnected systems can lead to case mix inaccuracy, preventable denials and delayed reimbursement. At the same time, clinicians face mounting documentation burden that limits engagement and productivity.

Cape Fear Valley Health took a different approach.

By integrating AI-enable CDI and revenue integrity capabilities into everyday workflows, the health system built a model that connects clinical care with financial stewardship. AI-powered prioritization, evidence sheets, auto-suggested DRGs and advanced code sequencing help teams reason across the full patient record, surface documentation opportunities and strengthen performance before claims are submitted.

Attendees will learn:

  • How to operationalize AI across CDI, coding and revenue integrity workflows,
  • Ways to improve case mix accuracy while easing clinician burden,
  • How proactive safeguards can help prevent denials and revenue leakage, and
  • Tactics to break down silos and accelerate reimbursement.

Cost: Free

When: Tuesday, March 24, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: Scaling AI with Confidence: Turning Early Use Cases into Enterprise Value, March 26

February 24, 2026

Webinar: Scaling AI with Confidence: Turning Early Use Cases into Enterprise Value, March 26

Healthcare leaders face daily tension: contact centers are overwhelmed, patient communication is fragmented, and staff workflows remain manual.

Add a crowded, fast-moving AI ecosystem, and the risk of missteps increases. Many health systems recognize AI’s promise but struggle to translate it into sustained operational and financial impact.

In this webinar, leaders from 42 North Dental and Unio Health Partners share what worked, what did not, and what they would approach differently if given a chance.

You’ll learn how organizations have:

  • Identified high-impact operational use cases for early AI wins,
  • Improved first-call resolution and reduced contact center strain, and
  • Established a scalable roadmap to deploy AI across the enterprise.

Cost: Free

When: Thursday, March 26, 11:00 a.m. – 12:00 p.m.

Click Here to Register

Whitepaper: 3 Essential Steps to Improve Medical Device Cybersecurity

February 20, 2026

Whitepaper: 3 Essential Steps to Improve Medical Device Cybersecurity

Data breaches and ransomware attacks are costing the healthcare industry billions every year. Despite growing attention to this area, health systems have a significant gap in their potential cyberattack surface: network-connectable medical devices. These assets are already prevalent in clinical settings, and their footprint continues to expand with the increasing adoption of technology-driven patient care. Without accurate and detailed inventory visibility and established processes for managing vulnerabilities, healthcare organizations cannot effectively understand or address the associated risks of these assets. By compiling a reliable inventory, improving alignment between IT & HTM workflows, and establishing consistent criteria for measuring risk, health systems can better protect their investments in medical devices as well as improve safeguards for patients.

Learning points:

  • Identify common challenges to assessing healthcare cybersecurity risk posture.
  • List valuable risk factors to track and evaluate when prioritizing cybersecurity projects, and
  • Understand how consistent processes contribute to an efficient cybersecurity strategy.

Click Here to Download Whitepaper

Webinar: Why Language Barriers at Discharge Create Avoidable Risk, March 17

February 20, 2026

Webinar: Why Language Barriers at Discharge Create Avoidable Risk, March 17

Patient discharge is one of the most vulnerable points in the care journey. When instructions are unclear or inaccurately translated, patients face higher risk of confusion, non-adherence and readmission.

Health systems often depend on translation tools that were not designed for healthcare. These tools can miss clinical context, misinterpret medical terminology and fail to integrate into documentation workflows, creating challenges for both care teams and IT leaders responsible for data integrity and compliance.

During this webinar, Nuvance Health’s CMO will discuss why improving discharge communication is essential to patient safety and how technology leaders can reduce risk without adding complexity for clinicians.

Key takeaways include:

  • Why accurate discharge communication is critical to patient safety,
  • The role of healthcare-specific language services in clinical settings,
  • How cloud-based approaches support scale and reliability, and
  • Governance and security considerations for multilingual data.

Cost: Free

When: Tuesday, March 17, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Webinar: Practical Guidance for Predictive Flow: How University Health is Improving ED + Inpatient Throughput, March 11

February 20, 2026

Webinar: Practical Guidance for Predictive Flow: How University Health is Improving ED + Inpatient Throughput, March 11

Emergency departments often set the pace for the entire hospital. When admitted patients board for hours, the downstream effects strain staffing, delay discharges and erode capacity. University Health is addressing this challenge by strengthening the connection between ED operations and inpatient flow using real-time and predictive intelligence layered on its EHR.

In this 30-minute session, leaders from University Health share how the organization is evolving its approach to ED and inpatient throughput – moving beyond reactive bed management toward more predictable daily operations.

Attendees will hear how early signals from the ED now help inpatient teams plan placement sooner, run more focused huddles and align staffing to anticipated demand before units reach capacity.

Insights include:

  • When ED flow is a critical lever for unlocking inpatient capacity,
  • How early ED visibility supports better admission and discharge planning,
  • How predictive insights improve staffing decisions and huddle routines, and
  • What effective operations – IT collaboration looks like in practice.

Cost: Free

When: Wednesday, March 11, 1:00 p.m. – 2:00 p.m.

Click Here to Register

Webinar: Inside Best in KLAS for Ambient AI: Research-Backed Insights for Leading Healthcare Executives, March 5

February 20, 2026

Webinar: Inside Best in KLAS for Ambient AI: Research-Backed Insights for Leading Healthcare Executives, March 5

Best in KLAS is one of the most trusted and influential recognitions in healthcare technology, but what actually goes into determining the winners?

In this webinar< Mac Boyter, Senior Research Director for Payer/Provider and Documentation Solutions at KLAS, offers a behind-the-scenes look at how Bist in KLAS is defined, evaluated, and awarded. The conversation will take a focused deep dive into:

  • The Ambient Speech AI category,
  • Exploring how the category was developed,
  • What makes it distinct, and
  • What it takes for vendors to rise to the top.

Cost: Free

When: Thursday, March 5, 12:00 p.m. – 1:00 p.m.

Click Here to Register

Whitepaper: The Critical Balance: How Hospital Medicine Aligns Patient Acuity and System Capacity to Protect Access to Care

February 20, 2026

Whitepaper: The Critical Balance: How Hospital Medicine Aligns Patient Acuity and System Capacity to Protect Access to Care

American hospitals face an unprecedented convergence of crises threatening patient access to care. Hospital occupancy has surged to 75% – an 11-percentage-point increase from prepandemic levels – and is projected to reach a critical 85% threshold by 2032. At the same time, observation patient volumes continue to rise while inpatient days decline, and health care faces a projected shortage of 187,130 physicians by 2037.

These challenges are not isolated problems – they are interconnected symptoms of a health care system struggling to balance two fundamental imperatives: acuity management and capacity management.

In this white paper, Rodolphe Taby, MD, Executive Vice President and Chief Medical Officer of Hospital and Critical Care Medicine at SCP Health, examines how hospital medicine can transform these converging crises into opportunities through strategic leadership at the intersection of clinical operations and system capacity.

Read to learn more about how hospitalists can orchestrate the critical balance between patient acuity and system capacity including:

  • Length-of-stay optimization that creates “virtual capacity” without construction costs or additional staffing.
  • Standardized observation medicine pathways that reduce care variation while improving patient throughput.
  • Strategic workforce deployment that aligns clinician skillsets and scopes of practice with patient needs.
  • The virtuous cycle where better acuity management drives optimized capacity management, and vice versa.

Hospital medicine is uniquely positioned to balance acuity and capacity management, turning operational pressures into opportunities for strategic growth an improved performance.

Click Here to Download Whitepaper

Whitepaper: Securing the Future of Connected Care: Survey Insights on Cyber Resilience in Patient Monitoring

February 19, 2026

Whitepaper: Securing the Future of Connected Care: Survey Insights on Cyber Resilience in Patient Monitoring

As more patient monitoring devices connect to clinical networks and EHRs, health systems face a new frontier of cybersecurity risk. A Becker’s-Philips survey of 100 healthcare leaders found that only half feel their organizations have a moderately or highly mature cybersecurity strategy. The rest either cited minimal cybersecurity maturity or early-stage maturity.

This whitepaper shares real-world data and executive insights on how organizations are adapting patient monitoring cybersecurity. The report makes the case for why resilience, not just protection, must be the end goal.

Download now to explore:

  • Why 50% of leaders say their cybersecurity maturity is still early-stage or minimal,
  • The top cyber risks executives worry about most, and
  • How top systems are pairing stronger defenses with resilience strategies to maintain safe operations during attacks.

Click Here to Download the Whitepaper