March 5, 2026

e-book: 5 Sources of Front-end Revenue Loss Hospitals Must Address in 2026

Picture a front end where coverage drops are caught early, authorizations are not missed, and manual rework no longer creates downstream financial risk.

This 2026 playbook shows how health systems, including Premier Health, are moving closer to that reality by addressing the operational blind spots that drive revenue leakage in patient access.

The e-book provides a clear, data-backed framework for reducing front-end risk. It connects 2026 policy changes to specific workflow failures and outlines how automation can prevent small intake errors from cascading into downstream write-offs. An interactive calculator enables leaders to apply their own admission volumes and labor costs to quantify operational waste and uncover recoverable revenue within their workflows.

The playbook also includes real-world results, detailing how Premier Health uncovered $2.9 million in insurance remits in just 90 days by addressing front-end gaps.

You will learn:

• How manual intake workflows create hidden revenue loss,
• What 2026 policy changes mean for patient access teams,
• How to estimate recoverable revenue tied to front-end inefficiencies, and
• A five-step roadmap for reducing manual work across patient access.

Click Here to Download the interactive e-book

March 3, 2026

Whitepaper: How UVM Health Cut Clinician Burnout 65% in 4 Months

Clinician burnout driven by documentation burden is no longer an abstract risk: it is an operational threat to access, quality and workforce stability.

The University of Vermont Health, the largest health system in Vermont, faced rising burnout rates and mounting frustration tied to HER documentation. Serving a largely rural population across primary and specialty care, leaders needed a solution that improved clinician well-being without forcing productivity mandates or compromising training.

This KLAS Arch Collaborative case study details how UVM Health approached ambient documentation through a clinician-led, data-driven rollout. After a vendor neutral pilot, the organization scaled the technology across primary care, specialty practices and residency programs, guided by provider governance and continuous measurement.

Within four months, self-reported burnout dropped from 69% to 24%. Clinicians described a renewed ability to be fully present with patients, while visit volumes increased organically without top-down mandates. Governance remained clinician led, with ongoing measurement using EHR data, surveys and patient feedback to sustain gains.

The study offers health system leaders a practical, evidence-based example of how addressing clinician experience can translate into measurable improvements across the organization.

Key takeaways:

• How UVM Health reduced burnout by 65% using KLAS-validated metrics,
• Why clinician led governance was critical to adoption and trust,
• How ambient documentation supported organic productivity gains, and
• Lessons for scaling across rural clinics and training environments.

Click Here to Download this Whitepaper

March 3, 2026

Whitepaper: Physician Alignment, Engagement & Retention: A Roadmap for Healthcare Administrators

Healthcare leaders know physician turnover is expensive. What’s less obvious is why so many retention initiatives fail to deliver lasting results.

Too often, engagement is treated as a survey, retention as an HR metric and alignment as an abstract goal. Meanwhile, burnout persists, vacancies linger, and organizations lose physicians they’ve invested heavily to recruit and onboard.

This whitepaper reframes physician retention as an enterprise priority and offers a clear roadmap for leaders who want measurable improvement, not temporary fixes.

Drawing on industry benchmarks, executive experience and practical tools, the report outlines how alignment, engagement and retention work together – and how health systems can operationalize all three.

Key learnings include:

• The true financial and operational cost of physician turnover at scale,
• How culture, leadership and physician voice directly influence engagement and retention, and
• Practical tools, assessments and frameworks to build systems physicians want to stay in.

Click Here to Download this Whitepaper

March 3, 2026

Whitepaper: The Implementation Gap: Bridging AI Promises and Healthcare Realities

Imagine AI tools that clinicians trust, workflows that actually improve care and governance that supports scale instead of slowing it down.

For many health systems, the reality looks different. AI pilots stall. Clinicians push back. Value is hard to quantify. Leaders are left wondering why promising technology fails to translate into everyday practice.

Based on a Becker’s CEO + CFO Roundtable discussion, this report features insights from Northwestern Medicine, University of Iowa Health Care, SSM Health and Anumana.ai. Panelists explained why medical-grade AI demands a higher evidentiary bar, how governance and transparency shape adoption and why workflow integration determines success more than novelty.

Inside, readers will learn:

• Why health systems must treat clinical AI like any other regulated medical device,
• How trust and governance function as core strategy,
• Lessons from systemwide AI deployments that disrupted workflows,
• How leaders define ROI from day one, and
• Why AI platforms, not point solutions, represent the future.

Click Here to Download this Whitepaper

February 24, 2026

Whitepaper: The State of the Healthcare Consumer Experience

Eighty-five percent of healthcare consumers consider perceived safety when choosing a provider – and this assessment starts online, not at the front desk. Outdated listings, unclear communication and disjointed workflows can erode trust before a visit even begins.

Press Ganey’s recent Healthcare Consumer Experience report reveals how safety, digital transparency and social capital drive trust, loyalty and long-term growth. Based on insights from over 6.5 million patient encounters and a national survey, the report offers a strategic roadmap for executives.

Learnings include:

• Why patient perceptions of safety directly impact likelihood to recommend (LTR),
• How shared purpose among care teams builds loyalty from within, and
• Where digital friction undermines trust and how to fix it.

Click Here to Download Whitepaper

February 24, 2026

Whitepaper: Agentic AI in Healthcare: The Transformational Impact & How to Prepare

Traditional automation has improved efficiency, but it remains limited by static rules and predefined workflows.

As operational complexity increases, leaders are expected to make faster, more accurate decisions across revenue cycle, care delivery and population health – often without the real-time insights required to do so. Manual exception handling, delayed claims processing and fragmented data continue to strain both provider and payer organizations.

Agentic AI introduces a different model.

By operating autonomously within defined processes, learning from new information and adapting to changing conditions, agentic AI extends beyond conventional RPA and generative AI. It can analyze large datasets, identify patterns and guide evidence-based strategies across departments.

However, successful implementation requires careful attention to data security, transparency, workforce readiness and governance structures.

This report outlines how healthcare leaders can move from experimentation to structured adoption.

Key takeaways include:

• The defining characteristics that differentiate agentic AI from traditional AI and automation,
• Real-world provider and payer applications that improve operational and financial performance,
• Risks leaders must address, including security, oversight and workforce training, and
• A step-by-step preparation roadmap, from pilots to enterprise integration.

Click Here to Download Whitepaper

February 24, 2026

Whitepaper: The Critical Balance: How Hospital Medicine Aligns Patient Acuity and System Capacity to Protect Access to Care

American hospitals face an unprecedented convergence of crises threatening patient access to care. Hospital occupancy has surged to 755 – an 11-percentage-point increase from pre-pandemic levels – and is projected to reach a critical 85% threshold by 2032. At the same time, observation patient volumes continue to rise while inpatient days decline, and health care faces a projected shortage of 187,130 physicians by 2037.

These challenges are not isolated problems – they are interconnected symptoms of a health care system struggling to balance two fundamental imperatives: acuity management and capacity management.

In this white paper, Roldolphe Taby, MD, Executive Vice President and Chief Medical Officer of Hospital and Critical Care Medicine at SCP Health, examines how hospital medicine can transform these converging crises into opportunities through strategic leadership at the intersection of clinical operations and system capacity.

Read to learn more about how hospitalists can orchestrate the critical balance between patient acuity and system capacity including:

• Length of stay optimization that creates virtual capacity without construction costs or additional staffing.
• Standardized observation medicine pathways that reduce care variation while improving patient throughput.
• Strategic workforce deployment that aligns clinician skillsets and scopes of practice with patient needs.
• The virtuous cycle where better acuity management drives optimized capacity management, and vice versa.

Hospital medicine is uniquely positioned to balance acuity and capacity management, turning operational pressures into opportunities for strategic growth and improved performance.

Click Here to Download this Whitepaper

February 24, 2026

Whitepaper: How 3 Systems Are Improving Patient Flow and Workforce Alignment at Infusion Centers

Infusion centers are under growing pressure as cancer incidence rises and treatment protocols grow more complex. At the same time, staffing shortages and workforce fatigue are making it harder to meet demand.

Facilities, pharmacy operations, and clinical teams aren’t scaling fast enough to keep up.

More than 60% of infusion leaders say patient flow and scheduling are their top challenge. Nearly half still face persistent mid-day peaks that strain staff and delay care. Manual scheduling tools – built for a different era – create underused mornings, afternoon gridlock, overtime, and inequitable workloads that frustrate both leaders and frontline teams.

This is no longer about tweaking templates. It’s about transforming operations.

This guide outlines practical steps for infusion center optimization, with case studies from Baptist Health Miami Cancer Institute, Rush University Medical Center and Penn Medicine. Learn how predictive analytics and AI-driven operational orchestration help leaders forecast constraints, smooth demand and align staffing in real time – without adding chairs or headcount.

Inside, you’ll learn how:

• Miami Cancer Institute boosted daily throughput 15% and cut drug wait times 35%,
• Rush cut infusion wait times 50% while launching a new unit, and
• Penn Medicine fulfilled 97% more summer PTO requests through demand-aligned schedules.

Click Here to Download Whitepaper

February 24, 2026

Whitepaper: Securing the Future of Connected Care: Survey Insights on Cyber Resilience in Patient Monitoring

As more patient monitoring devices connect to clinical networks and EHRs, health systems face a new frontier of cybersecurity risk. A Becker’s-Philips survey of 100 healthcare leaders found that only half feel their organizations have a moderately or highly mature cybersecurity strategy. The rest either cited minimal cybersecurity maturity or early-stage maturity.

This whitepaper shares real-world data and executive insights on how organizations are adapting patient monitoring cybersecurity. The report makes the case for why resilience, not just protection, must be the end goal.

Download now to explore:

• Why 50% of leaders say their cybersecurity maturity is still early-stage or minimal,
• The top cyber risks executives worry about most, and
• How top systems are pairing stronger defenses with resilience strategies to maintain safe operations during attacks.

Click Here to Download the Whitepaper

February 24, 2026

Whitepaper: Accuracy is the New Currency: Inside 4 systems’ Data-Driven Push for Better Patient Experiences

Patient experience is no longer a “nice to have” – it’s a core driver of growth retention and reimbursement. Yet many health systems are falling short due to one persistent barrier: data that is fragmented, inaccurate or untrusted.

To meet rising expectations, four organizations are building trusted data foundations to deliver seamless, personalized experiences across every touchpoint.

This whitepaper explores how leading systems are connecting data, identity and interoperability to drive measurable ROI.

Insights include:

• Why trusted identity is foundational to patient experience and AI success,
• How a large multi-hospital health system reengaged 200,000 patients by unifying patient records across Epic and other systems, and
• How a regional health system saw a 31% lift in patient records matched to marketing data.

Click Here to Download the Whitepaper