Tip Sheet: Telehealth Privacy Tips for Patients

July 5, 2023

Tip Sheet: Telehealth Privacy Tips for Patients

Telehealth allows patients to protect their health information while still receiving quality care. The Health Resources Services Administration (HRSA) has a tip sheet that shares practical steps patients can take to make sure their information is private and protected.

The tip sheet covers helpful information geared towards ensuring the patient understands their rights and how to protect their privacy during a telehealth session.

Get Tip Sheet

Learn about HRSA’s Office for the Advancement of Telehealth

July 5, 2023

Learn about HRSA’s Office for the Advancement of Telehealth

The Health Resources and Services Administration (HRSA) Office for the Advancement of Telehealth improves access to quality health care through integrated telehealth services.

Learn more about the Office for Advancement of Telehealth’s (OAT’s) grant programs, policy and research efforts, resources and more.

Office for Advancement of Telehealth (OAT)

Take an Integrated Approach to Prevent Medication Errors

July 5, 2023

Take an Integrated Approach to Prevent Medication Errors

The American Institute of Healthcare Compliance (AIHC) strives to promote compliance and ethics as an approach to improve quality of care. According to a 2023 article published in the National Library of Medicine Medication Dispensing Errors and Prevention, “Each year, in the United States alone, 7,000 to 9,000 people die as a result of a medication error. Additionally, hundreds of thousands of other patients experience but often do not report an adverse reaction or other medication complications. The total cost of looking after patients with medication-associated errors exceeds $40 billion each year.”

Medication errors can occur during various steps in patient care, from ordering the medication to the time when the patient is administered the drug. This news article is focused on increasing awareness and encouraging prescribing providers to take action through an integrated approach.

The Agency for Healthcare Research and Quality (AHRQ) research demonstrates using the Universal Medication Schedule (UMS) can make patient medicine instructions easier to understand resulting in fewer medication errors. Free resources are available:

Addressing how to improve patient confusion on when and how to take medication, NIH states medication errors are most common at the ordering or prescribing stage; “Typical errors include the healthcare provider writing the wrong medication, the wrong route or dose, or the wrong frequency. These ordering errors account for almost 50% of medication errors. Data show that nurses and pharmacists identify anywhere from 30% to 70% of medication-ordering errors. It is obvious that medication errors are a pervasive problem, but the problem is preventable in most cases.”

Training non-licensed staff performing computerized order entry prescription functions is an important step your organization can take. Does your organization delegates entry of medical orders to non-licensed or staff trained to catch medication-ordering errors?

Quality controls help elevate the care at your healthcare organization from adequate to excellent. When patients are referred to your facility, you can promote your quality assurance programs that put a premium on patient and worker safety and optimize the effectiveness of treatment.

  • Online Training OptionComputerized Physician Order Entry program trains and certifies medical office assistants. Included in the low-cost $295 tuition is Essentials of Pharmacology for Health Professions 9th Edition Textbook. Certification is optional for a small exam fee.

Internal Ways to Monitor Quality & Compliance

Quality, RCA & the 8D Approach – a short course online

The 8D problem-solving process is best known as the 8 Disciplines and used to solve major, critical, chronic, and recurring problems. This short course introduces the 8D approach which provides a better understanding of Root Cause Analysis (RCA) and how to use basic tools required for problem-solving in a health care setting. This course is recommended for all health care supervisors, managers, C-Suite Executives, Directors, Auditors, Investigators and Compliance Officers. Download the information packetregister online.

Learn more about RCA – an online certification program

Auditing for Compliance course is recommended for Veterans Administration, Government auditors, Practice Administrators, Office Managers, Supervisors, Medical Coders and Billers, Compliance and HIPAA Officers, Executives, and Administrators involved in auditing procedures, compliance, or records. Download the information packetregister online.

Take an Integrated Approach to Prevent Medication Errors

July 5, 2023

Take an Integrated Approach to Prevent Medication Errors

The American Institute of Healthcare Compliance (AIHC) strives to promote compliance and ethics as an approach to improve quality of care. According to a 2023 article published in the National Library of Medicine Medication Dispensing Errors and Prevention, “Each year, in the United States alone, 7,000 to 9,000 people die as a result of a medication error. Additionally, hundreds of thousands of other patients experience but often do not report an adverse reaction or other medication complications. The total cost of looking after patients with medication-associated errors exceeds $40 billion each year.”

Medication errors can occur during various steps in patient care, from ordering the medication to the time when the patient is administered the drug. This news article is focused on increasing awareness and encouraging prescribing providers to take action through an integrated approach.

The Agency for Healthcare Research and Quality (AHRQ) research demonstrates using the Universal Medication Schedule (UMS) can make patient medicine instructions easier to understand resulting in fewer medication errors. Free resources are available:

Addressing how to improve patient confusion on when and how to take medication, NIH states medication errors are most common at the ordering or prescribing stage; “Typical errors include the healthcare provider writing the wrong medication, the wrong route or dose, or the wrong frequency. These ordering errors account for almost 50% of medication errors. Data show that nurses and pharmacists identify anywhere from 30% to 70% of medication-ordering errors. It is obvious that medication errors are a pervasive problem, but the problem is preventable in most cases.”

Training non-licensed staff performing computerized order entry prescription functions is an important step your organization can take. Does your organization delegates entry of medical orders to non-licensed or staff trained to catch medication-ordering errors?

Quality controls help elevate the care at your healthcare organization from adequate to excellent. When patients are referred to your facility, you can promote your quality assurance programs that put a premium on patient and worker safety and optimize the effectiveness of treatment.

  • Online Training OptionComputerized Physician Order Entry program trains and certifies medical office assistants. Included in the low-cost $295 tuition is Essentials of Pharmacology for Health Professions 9th Edition Textbook. Certification is optional for a small exam fee.

Internal Ways to Monitor Quality & Compliance

Quality, RCA & the 8D Approach – a short course online

The 8D problem-solving process is best known as the 8 Disciplines and used to solve major, critical, chronic, and recurring problems. This short course introduces the 8D approach which provides a better understanding of Root Cause Analysis (RCA) and how to use basic tools required for problem-solving in a health care setting. This course is recommended for all health care supervisors, managers, C-Suite Executives, Directors, Auditors, Investigators and Compliance Officers. Download the information packetregister online.

Learn more about RCA – an online certification program

Auditing for Compliance course is recommended for Veterans Administration, Government auditors, Practice Administrators, Office Managers, Supervisors, Medical Coders and Billers, Compliance and HIPAA Officers, Executives, and Administrators involved in auditing procedures, compliance, or records. Download the information packetregister online.

NRHA Supports Relaunch of Bipartisan Rural Health Caucus

June 30, 2023

 

NRHA Supports Relaunch of Bipartisan Rural Health Caucus

Last active a decade ago, the Congressional Rural Health Caucus is now in its recruiting phase. The relaunch is a partnership between Reps. Jill Tokuda (D-Hawaii) and Diana Harshbarger (R-Tenn.). NRHA CEO Alan Morgan says the caucus provides “an opportunity to shed light on critical issues facing many rural providers and patients.” According to a 2020 report from the Chartis Center for Rural Health, an NRHA member, 62 percent of rural hospitals don’t have intensive care unit beds. Interested in advocating on behalf of rural health?

Sign up to participate in NRHA’s rural health advocacy campaigns and review NRHA’s updated advocacy 101 guide.

Rural Hospitals Face Closure While Solution Awaits Decision

June 30, 2023

Rural Hospitals Face Closure While Solution Awaits Decision

According to the Missouri Hospital Association, an NRHA member, 18 hospitals in Missouri have shut down since 2014. In an effort to prevent more closures, an omnibus bill is currently awaiting a decision from the governor, but help can’t come soon enough. A total of 195 rural hospitals have shut down across the country since 2005, according to Sheps Center for Health Services Research, also an NRHA member. Additionally, stakeholders suggest that cyberattacks present a growing threat to hospitals’ financial viability. NRHA will share CAH-specific strategies to keep facilities open and care accessible to communities at NRHA’s 22nd Critical Access Hospital Conference Sept. 27-29 in Kansas City.

2023 NOSORH Awards – Call for Nominations!

June 28, 2023

2023 NOSORH Awards – Call for Nominations!

The NOSORH Awards Committee is now accepting nominations for the 2023 NOSORH Awards! These awards are a special way to recognize and celebrate the hard work and leadership of individuals and organizations dedicated to rural health.

Selections will be made by the NOSORH Awards Committee solely on the basis of the narrative submitted in the nomination form. Self-nominators will not be considered. NOSORH staff are not eligible for award nominations. There are no limits to the number of nominations submitted.

The online nomination process is simple and only takes about 15 minutes! There are no limits to the number of nominations submitted.

Award Categories:

  • Spirit of Rural Award – NOSORH Staff will select and present this award to a State Office of Rural Health or Individual who has demonstrated significant contributions to NOSORH and the SORH community through engagement in activities, services, and volunteerism.
  • SORH Innovation Award – (NOSORH Membership Required) This award honors a State Office of Rural Health that has demonstrated creative and engaging community outreach, programs, and activities to advance rural health.
  • NOSORH Advocate Award – This award recognizes a State Office of Rural Health or individual who has demonstrated exemplary collaboration with stakeholders or partners to raise awareness of State Offices of Rural Health, NOSORH, and/or rural communities
  • Collaboration Award – This award is presented to an individual or organization that demonstrates leadership in recognizing and promoting National Rural Health Day and the Power of Rural throughout the year.

Nominations will be accepted until Monday, July 31, at 5:00 pm ET.   

Click Here to Learn More & Submit a Nomination

Keeping Patients covered in Medicaid and CHIP

June 21, 2023

Keeping Patients covered in Medicaid and CHIP

The unwinding of the continuous enrollment condition authorized by the Families First Coronavirus Response Act (FFCRA) presents the single largest health coverage transition event since the first open enrollment period of the Affordable Care Act. As a condition of receiving a temporary .2 percentage point Federal Medical Assistance Percentage (FMAP) increase under the FFCRA, states were required to maintain enrollment of nearly all Medicaid enrollees during the COVID-19 Public Health Emergency.

The end of the public health emergency has resulted in states resuming normal operations, including restarting full Medicaid and CHIP eligibility renewals and terminations of coverage for individuals who are no longer eligible.

The Centers for Medicare & Medicaid Services (CMS) has developed communication tools to help patients keep their Medicaid and CHIP coverage as states restart full eligibility reviews.

What you can do:

  • Spread the word
  • Get the word out about Medicaid renewals
  • Help patients with the renewal process
  • Partner with your State Medicaid/CHIP agency to provide direct assistance to individuals and families with completing the renewal form

Don’t risk a gap in your patients Medicaid or CHIP Coverage. Help them to take action by sharing these steps with patients:

  • Visit Medicaid.gov/renewals or call your state Medicaid Office for help or to update your contact information today;
  • Make sure contact information is up to date;
  • Watch their mail for a letter
  • Complete their renewal form if they get one.

Health care providers should take every opportunity to get the word out to patients that Medicaid renewals have restarted and to assist patients in completing renewal forms or directly connecting them to health plans, navigators, or state agencies that can help do so.

Communications Toolkit

Medicaid and CHIP Renewals Communications Toolkit: Outreach and Educational Resources

June 16, 2023

Medicaid and CHIP Renewals Communications Toolkit: Outreach and Educational Resources

CMS has created different materials and resources to help people with Medicaid or CHIP take steps to renew their health coverage or find other coverage options.

Want to learn more about your state’s Medicaid program? Find contact and enrollment information.

Who can use the toolkit:

  • States
  • CMS partners
  • Community organizations
  • Health Professionals
  • Schools
  • Other stakeholders who interact with people who have Medicaid or CHIP

Communications Toolkit

  • This toolkit includes important messages and sample materials:
    • Key Messages to encourage people to get ready to renew their Medicaid or CHIP coverage
    • Drop-in Articles
    • Eligibility Renewals
    • Social Media & Outreach Products
    • Email SMS/Text Messages
    • Call Center Scripts
    • Tip Sheet for CMS Partners
    • Fact Sheets
    • Post Cards
    • Tear Pads

Communications Toolkit

NRHA Accepting Application for the Rural Health Fellows Program

June 16, 2023

NRHA Accepting Application for the Rural Health Fellows Program

NRHA is accepting applications for our Rural Health Fellows program, a yearlong, intensive training that develops leaders who can articulate a clear and compelling vision for rural America.

Each year, NRHA selects 10 to 15 highly motivated individuals who have proven their dedication to improving the health of rural Americans through their educational or professional experience.

The goal of the Fellows program is to educate and develop a network of diverse rural leaders that will step forward to serve in key positions in the association, affiliated advocacy groups, and local and state legislative bodies with health equity as a main focus.

NRHA’s Rural Health Fellows meet in person three times throughout the year to undergo intensive leadership and advocacy training. In addition, fellows take part in monthly conference calls to supplement their training, receive updates on legislative and regulatory concerns that impact rural health, and participate in a mentorship program with current members of NRHA’s Board of Trustees. These monthly calls will help Fellows to develop their leadership skills as rural health advocates. Rural Health Fellows should be committed to advocating on behalf of rural health and should be dedicated to NRHA’s mission.

The submission period for 2024 Rural Health Fellows applications is now open through Sept. 14.

Requirements

  • Applicants to the Rural Health Fellows Program must be NRHA members for at least one year before applying to the program and must remain a member in good standing through the duration of the program.
  • Applicants must demonstrate a strong commitment to improving the health of all people residing in rural America through the provision of equitable health care services. This commitment must be demonstrated in the personal statement, as well as the curriculum vitae/resume of the applicant.
  • Applicants must be willing and able to commit to monthly conference calls as part of the program and complete a project as a member of an Action Project Team.
  • Applicants must have a sponsor to support travel/lodging expenses to attend three NRHA meetings: 1) NRHA’s Rural Health Policy Institute, 2) NRHA’s Annual Rural Health Conference, 3) the fellows graduation ceremony.
  • Applicants must commit to attend all Rural Health Fellows training sessions.

Application Requirements

  • At least one year of membership in NRHA
  • Curriculum Vitae/ Resume
  • Personal statement

Program benefits

  • Developing leadership skills and mentorship under current NRHA leaders
  • Working with like-minded individuals to generate solutions to problems facing rural America
  • Driving rural health policy solutions on behalf of NRHA

2024 Rural Health Fellows class training sessions:

1.  Feb. 13-15, 2024 – Rural Health Policy Institute in Washington, D.C.
2. May 6-10, 2024 – Annual Rural Health Conference in New Orleans, La.
3. February 2025 – Rural Health Policy Institute in Washington, D.C.

Application Review Process

  • Applications are due Thursday, September 14, 2023
  • Applications are reviewed and ranked by members of NRHA staff. A meeting is held to discuss applicants.
  • Applicants will receive an email on their acceptance or non-acceptance into the program.
    • Applicants will have two weeks to respond to their acceptance email and secure their spot in the program.

Rural Health Fellows Program Costs

There is no program fee for participation in the Rural Health Fellows Program. Applicants must have a sponsor (employer, corporate or self) responsible for all travel and lodging costs to attend the three training sessions.

View the current Rural Health Fellow rosters

For more information, contact Ally Zimmerman, azimmerman@ruralhealth.us  program services coordinator, or 202-639-0550.

Rural Health Fellows Application